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What BMW has to say on the subject of OIL!

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203K views 473 replies 87 participants last post by  caslvre39  
#1 · (Edited)
After countless oil threads, endless arguments, and much entertainment, I was still none the wiser about WHY, in March 2000, BMW changed their S62 oil recommendation from 10W60 TWS / Edge to the 5W30 that they recommend for all their other models.

Bored of this endless cycle, and being the curious sort, I decided to call BMW and get an answer straight from the horses mouth. I explained the endless debate on the m5board, and the guy I dealt with got quite interested himself, as he is a huge E39 M5 fan. Over the last couple of weeks, on our behalf, he has contacted Customer Services in Germany, the engineering dept at Bracknell (BMW UK HQ) and he even ended up talking to the design team in Munich. Quite a few calls went back and forth between us. In the end we pieced together what we could from all the emails and conversations he had had, and came to a very simple conclusion.....

BMW engineers were adamant that the S62 was developed along side TWS and no other oil should be used. (year was not an issue as far as they were concerned - it is 10W60 or nothing, whether it is pre, or post March 2000.

However, as is far too often the case these days, the BMW marketing team had different ideas to their engineers. The problem was, that back in '98 & '99, there were a growing number of complaints from customers, who were finding they needed to top up the oil rather more often than they had expected. This in itself was not a huge issue - the problem was that they could not just grab a bottle of oil when they filled up with fuel. They had to keep making special trips to the dealer, and this may be many miles away. This was bothering people a lot.

BMW did 2 things in response to these complaints:

The engineers tried changing the piston rings. BMW will not provide any documentation regarding the ring change or why it was done - this is just from conversation. Assuming it was an attempt to reduce oil consumption, then from what I can gather from the board, they only had limited success.

The marketing team however, ignored the engineers and simply changed the oil recommendation to match the rest of their products. This meant you could now pick up a bottle of oil at the motorway service station and feel good that you were using the "recommended oil" and you hadn't had to stockpile it at home, or go out of your way to a dealer on your way to the in-laws for thew weekend.

We could not extract anything in writing from ANYONE at BMW in the UK or in Germany regarding the reasons why all this had happened. People at BMW were even quite reluctant to talk about it to the customer service guy, and were keen to know why he was digging all this up. All I did manage to get in writing was this -

Dear Mr MacDonald

Thank you for contacting <?XML:NAMESPACE PREFIX = DEFANGED_ST1 /><DEFANGED_ST1:pERSONNAME w:st="on">BMW Customer Information</DEFANGED_ST1:pERSONNAME>.

I have contacted BMW Munich on your behalf and they confirmed to me that Castrol developed this special oil with BMW "M" specifically for these engines. The running characteristics and performance are reliant on this oil being used.
Normally engine changes (piston rings) denote new engine model numbers, however thi<DEFANGED_ST1:pERSONNAME w:st="on">s h</DEFANGED_ST1:pERSONNAME>as not happened in this case. Therefore the recommendation would be to continue to use the TWS oil only as instructed. BMW <DEFANGED_ST1:COUNTRY-REGION w:st="on"><DEFANGED_ST1:pLACE w:st="on">UK</DEFANGED_ST1:pLACE></DEFANGED_ST1:COUNTRY-REGION> also confirmed to me that in March 2000, more oils were tested for the vehicle but they did not have any information on piston rings affecting the oil type required.

I am sorry that I have been unable to find any further information on the subject and thank you for your patience whilst I researched this matter on your behalf. Please do not hesitate to contact me if I can be of any further assistance.

Yours sincerely

BMW Group <DEFANGED_ST1:COUNTRY-REGION w:st="on"><DEFANGED_ST1:pLACE w:st="on">UK</DEFANGED_ST1:pLACE></DEFANGED_ST1:COUNTRY-REGION>
Alex Amos
Customer Information Advisor
<DEFANGED_ST1:SEllesfield Avenue
<DEFANGED_ST1:CITY w:st="on"><DEFANGED_ST1:pLACE w:st="on">Bracknell</DEFANGED_ST1:pLACE></DEFANGED_ST1:CITY> RG12 8TA

So there you go. Make of that what you will.........
 
#2 ·
Well explained buddy, and good research !

I really was in no doubt whatsoever ! It just did'nt add up (5W-30 et al) in my opinion.

I also think SEVERAL members who simply ignore "Oil Threads" are of our and BMW's thinking too !

Long Live TWS !
 
#13 ·
Nice work and thanks! Finally an oil thread with some interesting information.

A few things still seem strange. First, it is odd that BMW would change S62 oil recs due to market pressures as most (? all) other recent M cars (presumably subject to the same marketing pressures) use TWS. Second, as has been well-documented on the board, BMW-spec Castrol 5-30 is not the same as regular Castrol 5-30 (the BMW-spec acting more like a 0-40 oil as I recall). So, consumers still can't just stop anywhere and get the recommended 5-30 oil.

None the less, thanks for doing the leg work and posting. Interesting to see how unclear this is even deep within BMW!
 
#17 · (Edited)
Rant Disclaimer!

Its these same market pressures that are going to produce Mpowered SUVs. Will the next M3 be a hybrid with 20 cupholders and a flip down rear TV for the kids in the back seat? Its the people that buy Mcars as status symbols and not for their driving capabilities that ruin it for the rest of us. I want to vomit every time I see an Mcar rolling around on cheap all-season tires, or on 20"+ rimzzzz. They are also the same people who use regular gas in their Mcars and get their oil changed at jiffylube with generic oil.

End Rant.


Excellent research BTW. Im glad we could get some concrete history on the issue.
 
#18 ·
Thanks for your effort and time for adding another input.Despite all the oil threads i still use 10W-60, i wonder what Douglas's reaction will be? Once again this doesn't prove anything 100% but i think the scales are on the side of TWS 10W-60.
 
#19 ·
OK...so let me get this straight.

Due to customer complaints the engineers were called upon to do "something" to stop the M5 from using so much oil. Oil that had to be gotten at a dealership. The solution was a "secret" piston ring redesign in the middle of the production run. Once complete the engineers still continued to call TWS the oil of choice. In other words tighter rings (for oil consumption) had no effect on their firm recommendation to use TWS for the rest of the motor.

Also during this time of complaints the marketing dept. was looking for a way to make it easier for owners to get the "right" oil without having to visit a dealership. Once the redesign took place the marketing dept. realized newer M's used less oil so it could be recommended to use a thinner oil like 5W-30? So the oil consumption "fix" was used as an opportunity to expand the ease with which owners could get oil for topping up (which they no longer needed by the way) by expanding their options to 5W-30?

That's kinda what I'm seeing...does that sound right?

If that's about right I guess TWS really is and has been the oil of choice all along. Two separate issues were combined making it look as if you have the newer rings then suddenly the rest of your motor (which never changed) no longer needs TWS.

Seems the marketing dept. used the redesign as a chance to switch the recommendation to a lighter oil in newer M's knowing the tighter rings are stopping consumption (this gets most "I don't wanna go to the dealership" complainers off their backs), but in reality was it a case of the barn door being closed after the horses had gotten out? Because after all the redesign did pretty much fix the consumption problem...did it not? If you have new rings and are no longer consuming there's no need to tell people they can use 5W-30 for topping up...they shouldn't even need topping up at all.

Right?
 
#21 ·
I think they switched to 5w30 when BMW started paying for maintenance. Hence the Marketing decision to state all BMWs can use the 5w30.....I dont think it has anything to do with making oil more available.

+1 imho I just dont see bmw really caring if the recommended oil is easily available or if i have to get it from them as much of an issue. Atleast thats the impression I have always gotten in dealings with them. Yes I do run tws.
 
#24 · (Edited)
As I posted recently on another oil thread, it would be really interesting to see pictures of removed Vanos Adjustment Units, for a refurb for example (from members running 5W-30 and TWS alike) to see if they looked as "fouled up", or not as "fouled up", as the ones in the pictures in the link below :

Z8's Oil is Castrol TWS 10-60 - BMW Z8 Board

An excerpt :

"BMW Z8 Club recommendation on CASTROL TWS 10W-60

In Europe several Z8 owners have had an engine failure because of both cooling problems AND problems because the wrong oil and additives were used.
You can easily see the difference in using BMW recommended oil on the attached picture of the VANOS units which ran about 60.000 miles. The unit on top got only CASTROL TWS 10W-60, which has a special recommendation from BMW AG, the unit below ran with BMW 5-30 oil.

At a BMW Z8 Club event in Munich the gentleman who designed the motor at BMW told the Club directly he would only recommend to use the CASTROL TWS 10W-60 in our motor.

There has been some confusion about this because BMW NA issued oil recommendations for the thinner oil 5-30 oil when the car was released. All these early 'official' BMW NA notices are should be disregarded, Castrol TWS 10-60 is the ONLY oil to put into our cars."

Thanks

Kumaran
 

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#26 ·
I think we're getting enough information where a reasonable and prudent person could conclude that maybe we better use use the BMW recommended oil. I know oil threads can be frustrating and boring to some people, but it is the most important thing we could possibly be talking about. A short analogy...I have two BMW bikes (K-1200LTC and R-1150GS), and there are endless threads on.....OIL! And people are challenging BMW information on what they should use. They're trying to save 50 cents a quart by buying oil from a cheap major retail chain. Or, they say it's easier to use car oil in lieu of motorcycle oil, and brag that they haven't had any problem....yet! Of course, it's a free world and people can put olive oil in their engines if they want. For me, I'm not going to second-guess the factory that makes the some of the best and most reliable 2-and-4 wheeled vehicles in the world. I know BMW doesn't do everything right, and they even refuse to step up and admit it when they screw up some things, but for this peanut-brain to not use their recommended oil, for me at least, it just isn't going to happen. Whether I take my M5 to the dealer or to my indy, I trust they will use the OEM recommended oil, and I'll sleep soundly at night knowing that. But, far be it from me to tell anyone else what to do. Ciao!
 
#33 ·
actually bmw say you need to use an ll01 for cars post march 2000, there is a long list of oils that are compatible with this, as I am sure you know.

That is not however what i saying above, so i'll clarify: I dont belive that using any oil other than TWS will cause any damage whatsoever, as long as you stay within the recomended viscosity. I would be very happy to change my mind if someone can provide mit with even a shred of feasible evidence which shows the contrary