I assume it is an alpine cd changer. If all else fails, I found some user manuals on their website. They may be helpfull. If not try contacting them. Here is the link:

Alpine USA

 

Chet ........

How can I tell if it's actually the Alpine CD changer? It is a OEM CD changer and it states BMW on the top sliding door of the CD changer unit. I took a look at the Alpine web site and couldn't find anything on their CD changers and trouble shooting advise. can you provide me with a link or any kind???
TIA.
Robert :crying:

 

Hi Robert,

Mine got stuck a few weeks ago -- steadily tapping on the cartridge with my fingers and pushing the eject button I got it to eject.

Mike

Hi Guys,
I just tried to remove the CD magazine from my wife's 2000 model 540i, but it will not eject! When I press the eject button I hear the electrical mechinism moving as it makes a sound, trying to pop out the CD magazine from the actual CD changer unit, but it won't pop out. It appears to be stuck somehow. I tried it several times without success! When I use the radio menu button to try to access the CD and activate & play a CD disc, the NAV screen states there is no CD magazine in the CD changer. What gives? Is there anyway to remove the CD magazine manually without damaging anything???
I don't want to bring my wife's car into the dealer for this matter, since her car no longer has a warranty, and I don't want to pay a hefty price for something minor as a CD changer.
Thank you.
Robert

 

Okay........................
So much for the tapping and light banging approach.
I tried it for the past 30 minutes and nothing........
Its still stuck! I know for a fact that my wife NEVER plays with the CD changer and seldomly plays CDs, so the unit isn't even used a lot. What gives???
Can anyone please help me dislodge the CD magazine without screwing up the entire unit?
Thank you. :crying2:

 

Find the fuse for the cd unit and try taking it out and putting it back in. Sometimes when all power is removed it will reset itself. Give it a try. Also just keep retrying. Many times it will finally kick in for who knows what reason.
Ed

 

Most likely a CD is jammed or partially loaded. All the suggestions given are good ones - you want to get the mechanism to successfully reload the CD so the magazine can be ejected.

 

Most likely a CD is jammed or partially loaded. All the suggestions given are good ones - you want to get the mechanism to successfully reload the CD so the magazine can be ejected.

Yes, I had one of my CD's jam half way into the magazine recently. This prevents the magazine from being ejected. I took the car to the dealer who replaced the whole unit under warranty. It is made in Japan by Alpine.

 

Alpine Electronic of America is located in Torrance, CA. The customer service department phone number is 800-421-2284. If that doesn't work the main phone number is 310-326-8000. Give it a try you have nothing to lose.

 

Robert,

There's two crosshead screws on the farside of the unit, losen these, and then slide the unit up and sideways.. disconnect the cables. wait 2 mins, and then plug the cables back in. It should then power cycle up, and hopefully eject the cd magazine.

Not looked closely enough, but is there a small hole you can put a 1mm paperclip in to force the magazine to eject? (normal feature on std 5 1/4 cd drives.

hope this helps.

Tin

 

if you have not fixed it yet.....try taking a baseball bat to it! You could take it to Circuit city or some audio place.... they might be able to make it work. They see these CD changers all the time.