All things warranty (please post all warranty-related questions here) - Page 19 - BMW M5 Forum and M6 Forums
E60 M5 and E61 M5 Touring Discussion 2005- Advertiser's Forum

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post #181 of 409 Old 24th June 2013, 06:12 AM
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Quote:
Originally Posted by newhandle View Post
Guys, help me out there. See post #173 above. Thanks
Go back to post 148 and read on. There are MUCH cheaper options if you know where to look. And with a low mileage car, you should be able to pick up a great warranty like I did for a great price.
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post #182 of 409 Old 24th June 2013, 06:50 AM
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Quote:
Originally Posted by DaveW68 View Post
Go back to post 148 and read on. There are MUCH cheaper options if you know where to look. And with a low mileage car, you should be able to pick up a great warranty like I did for a great price.
The credit union I financed the car from flat out denied any form of warranty on this car. I don't know how you managed to secure your warranty for half the price of aftermarket warranties, but you better be sure what you're getting into. You won't like it when the insurance company denies payment claiming it resulted from abuse, or the part you assumed was covered, was in fact not covered. No warranty lists out individual parts. SMG pump may or may not be covered. Some companies consider it part of the clutch system and will not pay for it. Moreover, do you know the total coverage for your car over the course of contract? Most decent companies cap it to the car's value on the date of purchase. For example, my car was worth $34K on the day of purchase. That's about enough to replace the engine once. You see where I'm getting at? A single major failure will run you out of warranty.

I've now spoken to all 3 talked about warranty companies on this board and they all seem offer similar value. The entire clutch assembly is non-covered, and this includes the dry lubed shaft that is prone to failure on earlier cars and will take the clutch with it. Scary.

In any case, I wanted to see the folks' opinion on EasyCare vs Costco (CIC) vs CustomEdge.
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post #183 of 409 Old 24th June 2013, 07:24 AM
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So I have USAA for my extended warranty for my M6 and they have been great so far! The main concern I have is if they will cover the SMG pump. It gives a description in the parts not covered section that "manual and hydraulic clutch assemblies" are not covered. The SMG pump isn't really part of the clutch assembly though. Anybody on here have USAA extended warranty for there E60 or E63 and had there SMG pump covered by them?

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post #184 of 409 Old 24th June 2013, 09:00 AM
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@06vip: Screwed. Hydraulic clutch assembly includes SMG pump (because the assembly would be incomplete without the pump, which makes it all work). The keyword being "assembly". I could be wrong but my gut feeling tells me it's not covered. For comparison, EasyCare's contract only goes as far as "manual clutch components", i.e, no mention of hydraulic or electronic parts... SMG would be covered in this case.
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post #185 of 409 Old 24th June 2013, 04:29 PM
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Quote:
Originally Posted by newhandle View Post
@06vip: Screwed. Hydraulic clutch assembly includes SMG pump (because the assembly would be incomplete without the pump, which makes it all work). The keyword being "assembly". I could be wrong but my gut feeling tells me it's not covered. For comparison, EasyCare's contract only goes as far as "manual clutch components", i.e, no mention of hydraulic or electronic parts... SMG would be covered in this case.
So good news. I called USAA and asked if it would be covered by them if it ever went out. They said it would be because its part of the transmission and is not considered a "wear and tear" item. So thats good news I guess!

2006 Black Sapphire E63 M6
Exterior
-Black OEM Wheels
-Black Kidney Grills
-Blue Brake Calipers with ///M6 Logo
Interior
-Passport SR7 Radar
-Aluminum ///M Pedals
-///M Door Sill Fix
Performance
-RPI Scoops & Block Off Plates
-Dinan Stage 1 Suspention
-Charcoal Filter Delete
-Carbotech 1521 Pads
Lighting
-EFX 5W White Angel Eyes
-Kaibird License Plate LED's
-Side Marker LED's
-Interior LED's

Other Rides
2006 SRT-10 Viper Coupe
1965 Factory Five AC Shelby Cobra
2012 Mercedes S550
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post #186 of 409 Old 24th June 2013, 09:21 PM
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Quote:
Originally Posted by newhandle View Post
The credit union I financed the car from flat out denied any form of warranty on this car. I don't know how you managed to secure your warranty for half the price of aftermarket warranties, but you better be sure what you're getting into. You won't like it when the insurance company denies payment claiming it resulted from abuse, or the part you assumed was covered, was in fact not covered.
Sorry to hear your credit union isn't helping you out with this. You may want to call the warranty company directly and see if they work with your credit union (do a search for a contact phone number because I don't have it with me right now), because if they do, you most certainly can get coverage. Otherwise, do a search for CUNA credit unions in your area and call them to see if they offer it. I don't bolt on a bunch of mods, so I'm not worried about being denied coverage.

Quote:
Originally Posted by newhandle View Post
No warranty lists out individual parts. SMG pump may or may not be covered. Some companies consider it part of the clutch system and will not pay for it.
Wanna bet? Most warranties just list specific parts that are covered (non-exclusionary). If you have an exclusionary warranty (like I do), it names exactly what IS NOT covered, almost always wear items or body parts. I spoke with the warranty company and they specifically said that the clutch is not covered since it is a wear item, but the SMG pump is covered because it is a part of the transmission. If the clutch fails as a direct result of the SMG pump's failure, then the clutch would be covered too.

Quote:
Originally Posted by newhandle View Post
Moreover, do you know the total coverage for your car over the course of contract? Most decent companies cap it to the car's value on the date of purchase. For example, my car was worth $34K on the day of purchase. That's about enough to replace the engine once. You see where I'm getting at? A single major failure will run you out of warranty.
The only limit is the value of the car on a single warranty claim. You can have multiple $25k claims and they will all be covered if each is less than the value of the car.

Quote:
Originally Posted by newhandle View Post
I've now spoken to all 3 talked about warranty companies on this board and they all seem offer similar value. The entire clutch assembly is non-covered, and this includes the dry lubed shaft that is prone to failure on earlier cars and will take the clutch with it. Scary.
I never asked about the dry lubed shaft, but I can almost guarantee you it is covered if it's not a normal wear and tear item. Plus, it's not excluded in my warranty. One of my earlier posts shows exactly what is excluded. All other items are covered. I hope you find this info helpful.
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post #187 of 409 Old 28th June 2013, 10:35 PM
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I bought EasyCare TotalCare (exclusions) warranty. With my car @ 36K miles, it cost me ~ $3900 for 3yr/36K, but with $500 deductible. I figured that I would only be using the warranty for major repairs. Small things I can tackle myself. With $250 ded., the price went up by a grand. Yikes!

@ Dave: My warranty, and others including Costco, will cap your contract reimbursement to the cash value of the car at the time of purchase. You can blow it all out on an engine replacement, or accumulate it over smaller repairs. I know this because I've gone through at least 3 contracts from providers most popular on this board. Also, as you may already know, your claims may get audited (particularly for claims that do with replacement of non-covered parts due to failure of covered parts).

I chose EasyCare over Costco simply on terms that where Costco states "manual clutch assembly", EasyCare states "manual clutch components". The difference being that "assembly" could include SMG pump if they get nasty about it. The funny thing is, every agent I spoke to clearly stated that because our cars have "D" mode, it's considered automatic and clutch will be covered. Way to cheat your customers...
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post #188 of 409 Old 29th June 2013, 05:36 PM
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When researching the warranties, The Mechanic Program by resource automotive is what I found to be the best bet. However, I think it was only for cars with fewer than 25,000. I bought mine through Critz BMW in Savannah, right after they did my PPI. I had only 21,800 on the odometer of a 2006 M5. $2850 with $100 deductible for 75,000 and 5 years. The underwriter is a Chicago based company. Worth calling Critz to ask questions. Greg Konkel is the guy I dealt with, and his phone number is 912 354 7000.

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post #189 of 409 Old 29th June 2013, 06:09 PM
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BMW Multi Tool by OBD2+ KEY PROGRAMMER Discussion

BMW Multi Tool by OBD2+ KEY PROGRAMMER

BMW Multi Tool latest software V4.7

Optional accessory:
CAS PLUG (Non-standard accessory sold seperately):



Some function needs this extra cas plug, which is sold seperately.
For the detailed function, please check the user manuel.


BMW Multi Tool includes forth parts, hardware device, dongle, programmer, software. Before running software you must connect dongle and hardware device to computer.

New software update:V4.7, here is update tips:
1.The software v4.7 must be run above firmware V1.0.4.
2.You can go to Help->Device Update->Device Update to update your device to the newest version.
3.Once you update your firmware when use V2.5 software. It does not need update the firmware again.
4.add italian and spanish language.
5.Normal bug fix.

Description:
1. OBD II CONNECTOR: Connects the tool to the vehicle's Data Link connector (DLC).
2. Dongle: USB dongle.
3. USB CONNECTOR: Connects the tool to the PC/Laptop through USB Cable.
4. Programmer: Program keys.
5. Programmer Female Pin: Connects programmer to device.
6. Programmer Male Pin: Connects programmer to device.

Specifications:
1. Operating Temperature: -20 to 70 °C ( -4 to 158 °F )
2. Storage Temperature: -40 to 85 °C ( -40 to 185 °F )
3. Diagnostic Interface: 16 PIN
4. USB Interface: USB 2.0
5. Power: DC 5 V - 12 V
6. Consumption: 1 W
7. Dimensions: Length 95 mm, Width 49 mm, Height 28 mm

Function:
BMW MULTI TOOL supported function including:
1. Car access sytem dentification
2. Read/Write CAS EEPROM(OBDII)
3. Read/Write KM stored in CAS system(OBDII)
4. Read/Write synchronization codes stored in CAS system(OBDII)
5. Synchronize DME and CAS(OBDII)
6. Synchronize CAS and ELV(OBDII)
7. Prepare dealer key for CAS1/CAS2/CAS3/CAS+(support latest CAS3 verison)(OBDII)
8. Read/Restore CAS KEY information(OBDII)
9. Disable/Enable key with working key(OBDII)
10. Clear DTC and Shadow (OBDII)
11. Prepare dealer key with CAS eeprom dump
12. Unlock dealer key prepared with our software with CAS eeprom dump or KEY information
13. Change KM in CAS and instrument dashboard with file dump
14. Have key programmer, you can programm dealer key directly.



Pay attention to the function: Help->Device update. You can get the latest software version and firmware verion when you can access to internet.

1. Menu:
- Tool: you can choose language here, support "English" and "Chinese Simplified" Restart software to apply your settings.
- File Make Key: you can prepare dealer key with EWS and CAS EEPROM dump.
- Help: Device update. You can get your device and dongle id version and update it.

2. Protocal type:
Now BMT support there type of protocol: KWP-CAN BUS 100Kbps, KWP-CAN BUS 500Kbps, KWP-2000. "Auto Detect " function can help you to choose the right protocol. After choose protocol okay, then press "Connect". If connected success. All CAS info will display in CAS Identification. Include CAS number, VIN, production date, etc.

3. EEPROM Function:
Read EEPROM, Write EEPROM, Save File, Load File…
1). You should backup the CAS EEPROM before prepare dealer key. After succeed read EEPROM, please save it as back file. This step is very important.
2). Now can't read the whole EEPROM for cas3 system. But the main section is contained. It should be saved. When you read CAS EEPROM, it will give tips (Press ok to continue).

4. Odometer:
Support read and change KM stored in CAS system.
Don't support to change KM in instrument. If you want to change the KM display in instrument. You should change KM in CAS system first. Then modify the KM in instrument manually.

5. Synchronization Codes:
1). CAS3 code-DME, CAS3code-EGS: Read and write DME and EGS code stored in CAS3 system.
2). Synchronize DME and CAS— this function will be useful while prepare dealer key or any other operation which cause can't start the engine.
3). Synchronize CAS and ELV — this function can help clear wheel errors

6. Key Learn
Function introduction:
1). Get Key Info: With this function you can get the key cutting, remote frequency, and key data.
2). Save Key Info: Save the read key info.
3). Load Key Info: Load the saved key info. To see the key data and prepare for write key info.
4). Write Key Info: Write the loaded key info into CAS system.
5). Make Dealer Key: You can prepare dealer key after you get key info successfully. Also you should choose the key position.
6). Add key: Add the new dealer key into CAS system. Some CAS system needs this step to start the engine.
7). Enable Key: Insert the current key into ignition switch, press "Enable Key". The key after current key will be enabled.
8). Disable Key: Insert the current key into ignition switch, press "Disable key". The key after current key will be disabled.
9). Clear DTC: Before prepare dealer key and after it you can use this function to clear DTC.
10). Clear Shadow: Before prepare dealer key and after it you can use this function to clear Shadow.

7. File Make Key
1). Choose CAS or EWS type.
2). Load the choose EEPROM file you will get the make dealer key window.
3). Choose key position and press "Make Dealer Key" button. Flow the given tips to prepare dealer key. After succeed you can save the new EEPROM dump file.
- For EWS1, EWS2, EWS3, EWS4, CAS1, CAS2, CAS3 type the prepared dealer key can start the engine directly.
- For some CA3+ type you need to write back the new dump file into car.
4). CAS3 encrypt data, only OBDII prepare make key is support for CAS3 encrypt data.




If you want to know information,i am glad to help you

Warning: Make sure connect dongle to compute before run the software.
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post #190 of 409 Old 8th July 2013, 03:55 PM
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Zurich warranty question

Does anyone know how to get a quote for Zurich extended warranty? I looked on website but it looks like they exclude M cars, is this correct? I have a 2008 M5 with 58K. Spoke to my Service Manager and he said Zurich was easy for them to deal with. He also mentioned fidelity. Any help would be appreciated as my BMW Powertrain Plus will expire next February.
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