AUTOBAHN BMW Fort Worth ragged my car and wrecked/totaled it on a test drive! [case now closed - after 16 months...] - Page 86 - BMW M5 Forum and M6 Forums
E60 M5 and E61 M5 Touring Discussion 2005- Advertiser's Forum

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post #851 of 1905 Old 28th September 2010, 08:41 PM
mdyaman
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Quote:
dannboss: details of the issue are skewed heavily
what? That is unbelievable! Dannboss, you should have corrected them on the spot! lol

What is so skewed about Autobahn dealership letting thier tech go for a joy ride, totaling the owners car, and not making things right?

I gurantee other dealerships in the area are taking note of this, and are glad this wasn't them in the spotlight. They are all probably have in-house training for their employees on being carefull with customers cars.

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Last edited by mdyaman; 28th September 2010 at 08:43 PM.
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post #852 of 1905 Old 28th September 2010, 08:52 PM
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I was shocked. What bothered me the most was the fact that lies are like a virus the way they infect. The tone of the service manager really came across to me that he believed the lies from the dealership.
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post #853 of 1905 Old 28th September 2010, 08:55 PM
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So if it now is "skewed so heavily", why don't they tell us about it. They are free to register here or just email me their explanation:

[email protected]

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Originally Posted by dannboss View Post
Hey Guys,

I took my car in for an oil change at a BMW dealership in the Dallas area and spoke directly with the service manager. I asked him about their procedures regarding test drives. I asked him if he heard about the issue at Autobahn and he had but added that the details of the issue are skewed heavily. I assume he is getting this information from Autobahn, or an employee therein, and not first hand. So I think this adds another facet to the story which is that not only is the dealership not doing anything about this, they are spreading the word about "what really happened" (so to speak). In my eyes, it makes it worse.

I completely support the OP and hope this gets taken care of in a more than fair way. I can't believe the dealership hasn't put a self imposed gag order on this though.


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post #854 of 1905 Old 28th September 2010, 09:01 PM
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When you look at their Google rating it has a bunch of ads from the dealer and all have 5 star ratings. I guess they are trying to drown out the negative ratings. Autobahn BMW should really admit fault and work with the OP to resolve this matter.
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post #855 of 1905 Old 28th September 2010, 09:05 PM
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Is this really happening? Are somebody spamming for 5 stars? Quite a difference between page 1 and 2 (attached). Autobahn BMW - Google Maps

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Originally Posted by mahmudb View Post
When you look at their Google rating it has a bunch of ads from the dealer and all have 5 star ratings. I guess they are trying to drown out the negative ratings. Autobahn BMW should really admit fault and work with the OP to resolve this matter.


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Last edited by Gustav; 28th September 2010 at 09:08 PM.
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post #856 of 1905 Old 28th September 2010, 09:06 PM
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Quote:
Originally Posted by mahmudb View Post
When you look at their Google rating it has a bunch of ads from the dealer and all have 5 star ratings. I guess they are trying to drown out the negative ratings. Autobahn BMW should really admit fault and work with the OP to resolve this matter.
WOW LOOK at that!!!!!!!! Amazing!!!! What a bunch of LIARS and thief's!!!!! This should be illegal on their part for bumping up their ratings. We need more firepower to call them out on this!! Too bad google won't delete their posts.

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post #857 of 1905 Old 28th September 2010, 09:07 PM
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LOL this is the best review yet

" were all sucking each other off in the workshop when i went in, the management were all just wooping and running around in gimp masks!!!!! Very disappointing turnout"

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post #858 of 1905 Old 28th September 2010, 09:08 PM
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Quote:
Originally Posted by dannboss View Post
Hey Guys,

I took my car in for an oil change at a BMW dealership in the Dallas area and spoke directly with the service manager. I asked him about their procedures regarding test drives. I asked him if he heard about the issue at Autobahn and he had but added that the details of the issue are skewed heavily. I assume he is getting this information from Autobahn, or an employee therein, and not first hand. So I think this adds another facet to the story which is that not only is the dealership not doing anything about this, they are spreading the word about "what really happened" (so to speak). In my eyes, it makes it worse.

I completely support the OP and hope this gets taken care of in a more than fair way. I can't believe the dealership hasn't put a self imposed gag order on this though.

How the hell can they skew this...THE CAR WAS TOTALED...

It wasn't totaled by a bolt of lightening...it wasn't totaled by a drunk that crashed into the parking lot...it was totaled by an emplyoee driving the car...and that emplyoee was fired
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post #859 of 1905 Old 28th September 2010, 09:10 PM
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To be fair towards Autobahn it is not sure / confirmed that THEY are posting the positive reviews. Could be anyone.

Quote:
Originally Posted by M6Cabrio View Post
WOW LOOK at that!!!!!!!! Amazing!!!! What a bunch of LIARS and thief's!!!!! This should be illegal on their part for bumping up their ratings. We need more firepower to call them out on this!! Too bad google won't delete their posts.


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post #860 of 1905 Old 28th September 2010, 09:12 PM
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To be fair towards Autobahn it is not sure / confirmed that THEY are posting the positive reviews. Could be anyone.
Ummmmm...they are ads for their current inventory

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