AUTOBAHN BMW Fort Worth ragged my car and wrecked/totaled it on a test drive! [case now closed - after 16 months...] - Page 100 - BMW M5 Forum and M6 Forums
E60 M5 and E61 M5 Touring Discussion 2005- Advertiser's Forum

 144Likes
 
LinkBack Thread Tools Rating: Thread Rating: 23 votes, 4.78 average. Display Modes
post #991 of 1905 Old 6th October 2010, 04:07 PM
SlammedM6
Member, P500 Sport, DSC off (>900)
 
SlammedM6's Avatar
 
Join Date: Jun 2010
Location: Toronto
Posts: 933
Thanks: 56
Thanked 118 Times in 86 Posts
OP. I think it would be a HUGE mistake to not take this to your local TV News stations. They would jump at a story like this...it would give you more coverage within your local community then what you are getting online. Realistically, only car enthusiasts who are on car forums are aware of this entire situation. The mass majority of people are NOT!

2008 ///M6
Alpine White / Indy Red
Mods:
Eisenmann Race Exhaust | RD Sport Springs | 21" 360 Forged Spec 5ive | CF Front Lip | CF Kidney Grilles | CF Side Gilles | CF Lower Mirror Covers | Full LED Interior | Weisslecht LED License Plate | Custom Painted ///M Calipers | 5% Tint/35% Windshield | LUX H8 LED Angel Eyes |
SlammedM6 is offline  
Sponsored Links
Advertisement
 
post #992 of 1905 Old 6th October 2010, 04:23 PM
LJ Martin
Member, P500 Sport, DSC off (>900)
 
LJ Martin's Avatar
 
Join Date: Sep 2009
Location: Marion, Iowa
Posts: 911
Thanks: 184
Thanked 100 Times in 82 Posts
Quote:
Originally Posted by chumbucket View Post
Pcar for me coming up as soon as I can. This could have happened at any dealer but how Autobahn and BMWNA have let this drag on to this point is just mindless. I can just see big fat mr. dealer digging in his heals saying "I won't be bullied!". He'll be saying that as his store closes its doors for the last time. But BMWNA should be detached and clinical of the beating they are taking, over one car. It makes you kinda scratch your head.

Now it looks like thy have a dozen people at the dealer propping up their spam reviews.
From my point of view BMW NA reputation was pretty tarnished before this happened and this was the straw that broke the camels back. My M5 is the last car that I will ever buy from BMW.

Last edited by LJ Martin; 6th October 2010 at 04:24 PM.
LJ Martin is offline  
post #993 of 1905 Old 6th October 2010, 04:44 PM
Infamous Q
m5board.comoholic (>1000 posts)
 
Infamous Q's Avatar
 
Join Date: Oct 2008
Location: Kobra Headquarters
Posts: 1,401
Thanks: 36
Thanked 92 Times in 84 Posts
I have been following this post and I feel very sorry for the OP.....I wanted the new M5 but I am seriously considering a E63 now......but in the words or King Leonidas "Give them nothing but from them take everything!!!" Good luck with the case!!!!

"Forgiveness is between them and God. It's my job to arrange the meeting" -John Creasy

Untouchable Q

2015 Imola Red/Black all options except Rear Entertainment and Night Vision
2008 Monaco Blue/Sepang(SOLD)
2002 Carbon Black/Black (SOLD)
Infamous Q is offline  
 
post #994 of 1905 Old 6th October 2010, 05:28 PM
LJ Martin
Member, P500 Sport, DSC off (>900)
 
LJ Martin's Avatar
 
Join Date: Sep 2009
Location: Marion, Iowa
Posts: 911
Thanks: 184
Thanked 100 Times in 82 Posts
LJ Martin is offline  
post #995 of 1905 Old 6th October 2010, 05:47 PM
mdyaman
M5 Expert (>4000)
 
mdyaman's Avatar
 
Join Date: Jan 2009
Location: East Coast
Posts: 3,999
Thanks: 141
Thanked 338 Times in 259 Posts
Quote:
Toesuf94 I am confused as to this thread of thinking: BMWNA had NOTHING to do with this incident. This is all on a dealer level, not beyond. Now; had the car a major manufacturing defect and BMWNA had not stepped up to solve it, then yeah, I would hop on this bandwagon. However, the only recourse BMWNA could possibly have in this instance is to reprimand the dealer and cut off the supply of cars to show their disdain for hurting the BMW name. If they did that, I doubt highly they would make it a public thing, as lawyers for the dealership would be all over BMW for that.

You guys are correct to demand blood from the dealership...but BMWNA is not going to open themselves up for this one. They can only sanction the dealer or pull the dealership entirely.

you are correct, however you forget that the OP contacted BMW NA for assistance. BMW NA, or whomever he talked to at the time at BMW NA, arranged for getting him another M5 and the deal was set. But BMW NA went back on the offer at the last minute. I guess someone made a decision they didn't have the authority to at corporate. Still Bad...


Retired: 2006 e46 ///M3 Silver-Gray SMG (sold)

Current: 2008 e60 DINAN
///M5 Interlagos Blue SMG
DINAN 3.91 Differential, Stage 2 Suspension, Free-flow exhaust, Stage III Software, Front strut braces,
High Flow Air mass meters and intakes, 13% Underdrive pulley, RPI Scoops. 12.5mm TMS Spacers.


Last edited by mdyaman; 6th October 2010 at 05:50 PM.
mdyaman is offline  
post #996 of 1905 Old 6th October 2010, 05:58 PM
SlammedM6
Member, P500 Sport, DSC off (>900)
 
SlammedM6's Avatar
 
Join Date: Jun 2010
Location: Toronto
Posts: 933
Thanks: 56
Thanked 118 Times in 86 Posts
Quote:
Originally Posted by LJ Martin View Post
Tommy don't forget to file a complaint with the BBB in the area.
Ya...as if that will help at all.

2008 ///M6
Alpine White / Indy Red
Mods:
Eisenmann Race Exhaust | RD Sport Springs | 21" 360 Forged Spec 5ive | CF Front Lip | CF Kidney Grilles | CF Side Gilles | CF Lower Mirror Covers | Full LED Interior | Weisslecht LED License Plate | Custom Painted ///M Calipers | 5% Tint/35% Windshield | LUX H8 LED Angel Eyes |
SlammedM6 is offline  
post #997 of 1905 Old 6th October 2010, 06:07 PM
kindanutz
Member, P500 Sport, DSC off (>900)
 
kindanutz's Avatar
 
Join Date: Feb 2008
Location: Queens, NYC
Posts: 989
Thanks: 30
Thanked 86 Times in 65 Posts
Contact the local media and get them on your side... I'm sure they will go up to the dealership and try to get answers... Either the dealership will make itself look bad by declining to comment or running from the camera, or they will be so embarrassed by the negative press that they will get this resolved in your favor immediately... Fox news has a thing called "fox news on your side", I'm sure they would be overly joyed to get involved with this and make the dealership look like the bad guys...
kindanutz is offline  
post #998 of 1905 Old 6th October 2010, 06:42 PM
chumbucket
Member, Sport: On DSC: On (>100 posts)
 
Join Date: May 2010
Location: North Potomac, MD
Posts: 104
Thanks: 1
Thanked 9 Times in 9 Posts
chumbucket is offline  
post #999 of 1905 Old 6th October 2010, 06:57 PM
BmwM32008
Junior Member, warming up (<31 posts)
 
Join Date: Oct 2010
Location: Dallas
Posts: 2
Thanks: 1
Thanked 2 Times in 1 Post
Quote:
Originally Posted by Toesuf94 View Post
I am confused as to this thread of thinking: BMWNA had NOTHING to do with this incident. This is all on a dealer level, not beyond. Now; had the car a major manufacturing defect and BMWNA had not stepped up to solve it, then yeah, I would hop on this bandwagon. However, the only recourse BMWNA could possibly have in this instance is to reprimand the dealer and cut off the supply of cars to show their disdain for hurting the BMW name. If they did that, I doubt highly they would make it a public thing, as lawyers for the dealership would be all over BMW for that.

You guys are correct to demand blood from the dealership...but BMWNA is not going to open themselves up for this one. They can only sanction the dealer or pull the dealership entirely.
I don't think so after reading this post from Tommy.

Quote:
Originally Posted by tjav8b View Post
Gents…the unthinkable has happened.
I was looking forward to reporting some unbelievably good news this week to everyone that has been following this thread but that will not be the case. In my last update I reported BMWNA had been in contact with me and had been extremely supportive. I did not go into detail at the time because I wanted everything to be finalized. I had no intentions of ever contacting BMWNA after reading about everyone’s lack of support with dealership issues. I just didn’t need the rejection and more frustration. But, BMWNA contacted me first. To make a long story short, the executive offices of BMWNA called me and expressed their regrets about what had happened to my car, praised my military service and as an M owner wanted to make sure I was taken care of and “made happy”. They asked me if I was interested in another BMW. I said, “of course,” because one of their dealers had destroyed my perfect one owner car. I was told to look for a car of my choice and they would put me in it. I was extremely impressed that BMWNA was taking care of their customers like this.
Well, there just happened to be a 2010 M5 with 2,600 miles down the street (at a dealer DIFFERENT than the one that trashed my car). I said I would take it and made a few requests to have the same set up as my old one. The deal was set, and the dealer was in contact with BMWNA and the regional manager. I was in contact with BMWNA a few times in between, all nice conversations. All that was left was the executive paperwork and for BMWNA to issue funding. The dealer and I waited for the last two weeks. No word.
Then, I get a returned call today from BMWNA saying that I “misunderstood what BMWNA was doing for me” that they were just “reaching out to help me find a car”. Can you believe that? This has to be a joke! What “help” would I need “finding” a car??? You can guess how the rest of the conversation went. I didn’t misunderstand anything, and the dealer didn’t misunderstand anything. BMWNA is completely reneging on their offer. It sounds like to me someone made an offer they could not back up and when the powers that be got wind of it they shot it down, tearing me down to a whole new level in the process. Unbelievable.
I could not have made up this chain of events if I tried. This has truly been an emotional roller coaster for me and BMWNA has taken a bad situation and completely made it worse. So much for “taking care of the customer base.”
I have been doing my best to be patient and work with these people, but that time has come to an end. I will not deal with this unprofessionalism any longer. Stand by!

Tommy
BmwM32008 is offline  
post #1000 of 1905 Old 6th October 2010, 10:03 PM
FogPuppy
Member, Sport: On DSC: On (>100 posts)
 
Join Date: Nov 2007
Location: San Francisco Bay Area
Posts: 190
Thanks: 28
Thanked 24 Times in 23 Posts
FogPuppy is offline  
Reply

Bookmarks

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the BMW M5 Forum and M6 Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes Rate This Thread
Linear Mode Linear Mode
Rate This Thread:



Similar Threads
Thread Thread Starter Forum Replies Last Post
BMW M3 topspeed test on German Autobahn Gustav E90 M3 Sedan, E92 M3 Coupe, E93 M3 Convertible, E46 M3 and E36 M3, Z4 M and Z4 M Coupe 1 10th June 2011 01:37 AM
E34 For Sale: E34 M5 for sale in Fort Worth, TX. Awesome car! aaronlosey Cars For Sale or Wanted 3 17th July 2010 03:33 AM
Anyone in Fort Worth? buschy E60 M5 and E61 M5 Touring Discussion 3 1st May 2007 04:15 AM
4 months old M5 Totaled HMGT3 E60 M5 and E61 M5 Touring Discussion 38 6th June 2006 10:01 PM
my beast - wrecked and totaled - RIP EMPEROR E39 M5 and E52 Z8 Discussion 53 9th January 2006 12:55 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome