Need Advice From My M5 Brothers & Sisters - BMW M5 Forum and M6 Forums
E39 M5 and E52 Z8 Discussion 1998-2003 Advertiser's Forum

 
LinkBack Thread Tools Rate Thread Display Modes
post #1 of 10 Old 16th September 2004, 06:09 AM Thread Starter
Mvious
Member, P500, DSC On (>600)
 
Mvious's Avatar
 
Join Date: Feb 2004
Location: Long Island, NY
Posts: 635
Thanks: 0
Thanked 0 Times in 0 Posts
Need Advice From My M5 Brothers & Sisters

I purchased a 2001 LMB M5 with 24,500 miles back on November 5, 2004. At the time of purchase the sales rep advised me that I had a full service warranty and the regular comprehensive warranty for 4 years/ 50,000 miles which ever comes first from the 1st in service date. Even though this a CPO car I was very adamant that the clutch was fine as well as the Vanos, In my research I realized that these 2 items were the weak link of the beast. I was insured that all recalls and service was complete, that why they where able to certify the beast.

Now its September 15, 2004 ( not even a year later) and now the Beast has 30,000 miles on it. The clutch is now starting so slip. I took it the the Dealer where I purchased it and the service rep advise me that my Full service warranty expired 9 months ago. 1 month after I purchased the beast. I was really upset with this news.

I really feel that the dealer should replace the clutch for FREE! Because I spent will over $55,000 for this car and I think its bullsh*t that the clutch goes with only 6,000 miles since I bought it.

If this was a brand new car and I was a brand new driver to a manual transmission i would be able to get more then 6,000 miles on it.

Bottom line is, I am pissed and just want to know what would my M5 brothers and sisters would do in this situation! Should I just take my car to different dealer and pay the $1,700 of just fight it out! Please help!
Mvious is offline  
Sponsored Links
Advertisement
 
post #2 of 10 Old 16th September 2004, 06:26 AM
Need4Spd
M5 Expert (>4000)
 
Need4Spd's Avatar
 
Join Date: Jan 2001
Location: Silicon Valley
Posts: 5,353
Thanks: 178
Thanked 217 Times in 142 Posts
Re: Need Advice From My M5 Brothers & Sisters

Tough decision. I can see why you're angry, but the condition of the clutch is so variable with the user that it's hard to blame the dealer. I'm sure the clutch seemed fine at the time of purchase, which is why it was CPO'd. But figuring you didn't abuse or improperly drive it, it obviously was close to its last legs because of the prior owner. You can't really test for that absent a tear down, which is not part of the CPO cert. process. So, you buy a used car and you take your chances. You do get an extended CPO warranty that covers "defects," but it'll be a hassle: you argue the clutch failed prematurely because it was defective and they'll say it's a wear item and too bad (and I haven't read the CPO warranty but wouldn't be surprised if it excluded clutches and brake pads).

If it was me, I'd be just as angry but figure it wasn't worth the hassle just to get a miserable OEM clutch. Instead, I'd look upon this as an opportunity to put in a UUC clutch. Yes, it'll cost a bundle, but maybe you can talk the dealer into absorbing some or all of the installation labor since it sounds like he may have misled you about warranty/service maintenance coverage at the time of purchase. Then you'll have a very robust clutch that should not only last a long time but can be driven like this car was intended. My biggest worry since I have the same year car as you (and now have over 52k miles on it) was that the clutch would wear out before someone like UUC came up with a decent replacement, and I'd have to fork over $$ for another weak OEM clutch. At least that worry is behind me now, so it's just a matter of that price tag.

Need4Spd
'01 M5 (now my brother's car) UUC SSK + Rogue WSR/RE Tranny Mounts+Royal Purple Synchromax/Axxis ULT Pads/StopTech SS Lines/TC Design from BeastPower Anti-roll Bar Brackets/Dinan LtWtFlywheel and Stage 3 suspension/4xOEM rear 275 Goodyear F1 Asymmetrics/Vines thrust arms/IATS relocation/10w-60 oil/hardwired Escort 9500i/Euro Armrest/TEC Cupholder/IceLink/PowerChip 91 Gold/TUBIs!/Strong Strut/BSW Stage 1/BT/Angel iBrights 3.0/space-saver spare by Bimmerzone
'11 Jaguar XFR, Quicksilver exhaust, Escort 9500ci
Unnamed weekend Italian 2 seater with DCT
Future - F10 M5 with manual transmission?

"Is it the sounds that make a BMW a BMW? A BMW is designed to be heard, felt, experienced. So our engines sing. Our steering talks back. And we insist on offering manual transmissions in nearly all our models for drivers who crave them. The result is an almost telepathic oneness with the car. Just as surely as you can hear a BMW, a BMW hears you."

Last edited by Need4Spd; 16th September 2004 at 06:28 AM.
Need4Spd is offline  
post #3 of 10 Old 16th September 2004, 07:37 AM
dmz
Member, P500, DSC On (>600)
 
dmz's Avatar
 
Join Date: Jan 2004
Location: Bay Area, CA
Posts: 661
Thanks: 1
Thanked 7 Times in 7 Posts
Re: Need Advice From My M5 Brothers & Sisters

I would go back to the salesman who sold you the car and give them hell for lying to you about the maintenance warranty then try to get a better deal for the clutch job (something like 50% off) Other than that I don't think you can do much more since you did purchased a pre-owned car.
dmz is offline  
 
post #4 of 10 Old 16th September 2004, 08:21 PM
BKH
m5board.comoholic (>1000 posts)
 
BKH's Avatar
 
Join Date: Jun 2000
Location: Southwest
Posts: 1,610
Thanks: 62
Thanked 43 Times in 33 Posts
Re: Need Advice From My M5 Brothers & Sisters

Most of the time in cases like this, the resolution is determined by the customer's relationship with the dealer. Is this your first car from that dealer? If so, you have little positive history (i.e., leverage as a profitable customer) on your side. I've been in similar situations where my dealer has really gone to bat for me with the factory, but I think it's because we both recognize that loyalty is a two-way street.

That said, I'd search threads here on clutch replacements and cull a "best-of" posts on the subject, particularly those where there are mileage and time issues, or any other considerations that can help you buttress your case, and print it up and take it in for them to see. In my experience many dealers and service departments are simply not aware of how widespread certain problems are, in the field. Personally, I'd be leaning toward some sort of compromise - perhaps they supply OE parts, you pay for labor, something like that. Good luck!

2000 E39 M5

Last edited by BKH; 17th September 2004 at 02:41 AM.
BKH is offline  
post #5 of 10 Old 17th September 2004, 02:28 AM Thread Starter
Mvious
Member, P500, DSC On (>600)
 
Mvious's Avatar
 
Join Date: Feb 2004
Location: Long Island, NY
Posts: 635
Thanks: 0
Thanked 0 Times in 0 Posts
Re: Need Advice From My M5 Brothers & Sisters

Thank for the positive input. I spoke to the service manager, and he advised me that he would call me back, today after speaking to the salesman and sales manager.

unfortunetly he did not call me back at this time! What should I do in the interim.



Marion
Mvious is offline  
post #6 of 10 Old 17th September 2004, 02:45 AM
BKH
m5board.comoholic (>1000 posts)
 
BKH's Avatar
 
Join Date: Jun 2000
Location: Southwest
Posts: 1,610
Thanks: 62
Thanked 43 Times in 33 Posts
Re: Need Advice From My M5 Brothers & Sisters

Quote:
Originally Posted by Mvious
unfortunetly he did not call me back at this time! What should I do in the interim.
Nothing until he gets back to you. It's not an outright "no" and would lead me to believe at least the issue is getting bounced around a little amongst those that count.

2000 E39 M5
BKH is offline  
post #7 of 10 Old 17th September 2004, 03:13 AM
gsfent
M5 Expert (>4000)
 
gsfent's Avatar
 
Join Date: Feb 2001
Location: west palm beach. fl.
Posts: 12,749
Thanks: 2,306
Thanked 1,619 Times in 1,227 Posts
Re: Need Advice From My M5 Brothers & Sisters

Quote:
Originally Posted by BKH
Personally, I'd be leaning toward some sort of compromise - perhaps they supply OE parts, you pay for labor, something like that. Good luck!
Good last resort, a lot of times a dealer will say yes to a compromise even after they have said no to the original request. If it were me, I would ask for them to supply the labor, and then I would have them install the UCC clutch and not worry for at least 100k miles, or as an alternative, get the RRoberts racing Sachs clutch setup which is as good if you don't launch the car hard often or do a lot of track time.
Regards,
Jerry

'01 Black/caramel
Dinan Stage 3 suspension, SS jet coated headers, ESS SC kit w/ 1 range colder NGK's, 92mm pulley, 440 Big Greens, TTFS alpha N tune for meth, RK plenum plates, SBC Endurance Stage 3 Kevlar performance clutch setup, "Jed" lightened DMFW, open brake ducts, TEC cupholder, U.S.(Euro style) tilt/slide armrest, 6k HID fogs, Umnitza bi-xenon flamethrowers w/6k super white low beams, rear fogs, V1/Stealth1, dual head LI, 2.65 diff w/40% lockup/2x dynamic, compact spare, M5 logo trunk carpet, Euro trailer hitch, Mocal oil cooler, ACS type rear spoiler, Rogue custom SSK and tranny mounts, ST 355 BBK (fronts), BP sway bar brackets, Bluetooth retrofit, Speedhut boost gauge (20 psi), Dinan TB's and VS, KB BAP, Howerton/HFS-3 Aquamist WI trunk setup (50/50), with 2nd gauge in rear view mirror, aftermarket trunk mounted sound system integrated into stock unit (amps, crossovers, sub and speakers).......
gsfent is offline  
post #8 of 10 Old 17th September 2004, 04:07 AM
Jayson
M5 Guru (>2000 posts)
 
Jayson's Avatar
 
Join Date: Jun 2003
Location: Charlotte
Posts: 2,986
Thanks: 4
Thanked 1 Time in 1 Post
Re: Need Advice From My M5 Brothers & Sisters

You got the car on November of 2004?



Wow...I wanna go forward in time and bring back my buggatti

2003 LeMans Blue Bmw M5-Stoptech 4 wheel brakes, Eibach sway bars, Bilstein PSS9 coilovers, Dinan Brake ducts, UUC short shifter, UUC trans mounts, Dinan Clutch and flywheel.Sirus Radio, Dinan strut brace
Jayson is online now  
post #9 of 10 Old 17th September 2004, 07:03 AM Thread Starter
Mvious
Member, P500, DSC On (>600)
 
Mvious's Avatar
 
Join Date: Feb 2004
Location: Long Island, NY
Posts: 635
Thanks: 0
Thanked 0 Times in 0 Posts
Re: Need Advice From My M5 Brothers & Sisters

Jayson,


You would be the one to notice my typo!

LOL! Sorry


Marion
Mvious is offline  
post #10 of 10 Old 17th September 2004, 05:56 PM
Jayson
M5 Guru (>2000 posts)
 
Jayson's Avatar
 
Join Date: Jun 2003
Location: Charlotte
Posts: 2,986
Thanks: 4
Thanked 1 Time in 1 Post
Re: Need Advice From My M5 Brothers & Sisters

Quote:
Originally Posted by Mvious
Jayson,


You would be the one to notice my typo!

LOL! Sorry


Marion


2003 LeMans Blue Bmw M5-Stoptech 4 wheel brakes, Eibach sway bars, Bilstein PSS9 coilovers, Dinan Brake ducts, UUC short shifter, UUC trans mounts, Dinan Clutch and flywheel.Sirus Radio, Dinan strut brace
Jayson is online now  
Reply

Bookmarks

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the BMW M5 Forum and M6 Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes Rate This Thread
Linear Mode Linear Mode
Rate This Thread:



Similar Threads
Thread Thread Starter Forum Replies Last Post
Rumours about the E39 M5 pre 1998. Gustav F10 M5 Discussion 15 21st October 2009 12:11 AM
e39 m5 is the undisputed champ cebu E39 M5 and E52 Z8 Discussion 7 1st February 2008 06:28 AM
M5 Purchase. Advice needed. vadim E39 M5 and E52 Z8 Discussion 11 29th September 2003 02:28 PM
Advice for BMW on Next M5 mgmn E39 M5 and E52 Z8 Discussion 49 14th August 2001 06:02 AM
Any advice on buying an M5 awesomebmw E34 M5 Discussion 3 8th August 2001 11:22 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome