Hi All,
I have sent my M5's alloys away to be refurbished in the original shadow chrome colour. The company which are performing the refurbishment, which I will keep anonymous for the moment, sent me an email today kindly letting me know that the wheels were complete.
However, there was a problem. This is the email I received:
The wheels are completed, however there is an issue with one wheel in the recess of the spoke.
Attached are some images. The issue is due to the casting as it is a shadow chrome finish we prefer to paint all wheels at the same time, we could reprocess them however they have been done twice and we don’t feel it will be improved upon.
I have included a picture of the problem below. But I just wanted to get the thoughts from some of you to what I should do here. Personally, I think they have only done the refurb the once, and don't want to do it again, those marks pictures should be able to be easily filled? I guess I have two options, tell them to do it again, or take it as it is, but refuse to pay for the one wheel which is sub standard.
http://1drv.ms/1lKAE3q
http://1drv.ms/1lKAPvx
I have sent my M5's alloys away to be refurbished in the original shadow chrome colour. The company which are performing the refurbishment, which I will keep anonymous for the moment, sent me an email today kindly letting me know that the wheels were complete.
However, there was a problem. This is the email I received:
The wheels are completed, however there is an issue with one wheel in the recess of the spoke.
Attached are some images. The issue is due to the casting as it is a shadow chrome finish we prefer to paint all wheels at the same time, we could reprocess them however they have been done twice and we don’t feel it will be improved upon.
I have included a picture of the problem below. But I just wanted to get the thoughts from some of you to what I should do here. Personally, I think they have only done the refurb the once, and don't want to do it again, those marks pictures should be able to be easily filled? I guess I have two options, tell them to do it again, or take it as it is, but refuse to pay for the one wheel which is sub standard.
http://1drv.ms/1lKAE3q
http://1drv.ms/1lKAPvx