You should know that the dialing feature on this phone is idiotic. If you want to dial a non-memorized number, you have to click through an extremely tedious telephone wheel (like on a rotary phone) within the NAV monitor. Cannot be done while driving. No speed or turbo dialing. Or you can just pick up the handset and dial on it, close it and speak. In my Mercedes, the same startak setup has a "hard" numerical pad next to the NAV monitor which serves as a phone pad for direct dialing or turbo dialing or as a preprogrammed channel selector for radio. The BMW does have a hard pad for radio only, but just has 6 numbers on it. The only way to dial with the built-in feature in the BMW is to use programmed numbers through the wheel control. This works, but the numbers are recalled in the location order, not alphabetically (in contrast to the recall order on the phone itself).