I agree. No deal but worse they treat you like you can't afford the car if you try to deal. great line " maybe you should look at an m3". pretty much ended that relationship. they will get a chance to "bid" on my next purchase but I can't say that I liked them. I like smaller dealerships like horrigan in reading where i got a great deal. ask for keith and mention frank with the 2002 m5. i'm sure he will treat you nicely even if he doesn't have the best deal.