Joined
·
327 Posts
Short tale of my beasts trip to local BMW dealer...
My ///M only goes out at weekends, so last weekend after visiting and having a little run in Whizzkid11 (Was)'s ///M, I noticed on the way back that during heavy braking that I had a slight front wheel shudder. I dont know much about cars but it wasnt shaking during driving so was probably not poor balancing on the wheels.
Naturally, I was a bit concerned so took the car to my local dealer, (a) because I wanted the oil service, dashboard replaced under warranty (faulty pixels), and (b) to sort out the wheel shake problem.
At this point I will say the M has 45373 miles on the clock, when left on their site... remember this bit!
The problem with the shake was warped front discs which are unfortunately not covered under my BMW warranty. I did try saying that since I have owned the car, which has now been 9 months, I have only done just over 3000 miles and that maybe they were faulty, they stuck to their guns and would not replace on the warranty so I had to pay. A letter is winging its way to Warranty Head Office to see if they can bend on this a little but I dont hold out much hope.
Anyway, I received a telephone call to say I can pick up the car at around 5.30pm, all was fixed.
A little disgruntled that I would have to pay for my new discs I went and picked up my car. I didnt realise that the only way to fix the missing pixels is to replace that complete dash/dials unit so assumed that the milage would be put to what it was before the unit was replaced.
Pleased to see my car again (how sad!), I first looked to see if my ride had grown any new damage while in someone elses care, all appeared ok but wont fully know until its next cleaning session. Key in the ignition, starts up, great all ok here too, looked at the mileometer....45371 WHAT...
Looked in the inspection book, oil service was done at 45379 miles, so mileage went up then down again, (thought this was ILLEGAL clocking). My main problem is that the receipt for service works and my inspection book do not match up, which in the future should I ever sell may become a problem if it gets noticed.
My car had not only been out on a couple of test drives, driven around there forecourt etc but was given back to me with less miles recorded than when handed over. They were closing their doors as it was late by this time so will be going back tomorrow to find out what has happened???
Did my car go out for a rather long test drive and to disguise it they falsified the mileage? who knows, but will try and find out tomorrow.
Has this happened to anyone else, I doubt it...
My ///M only goes out at weekends, so last weekend after visiting and having a little run in Whizzkid11 (Was)'s ///M, I noticed on the way back that during heavy braking that I had a slight front wheel shudder. I dont know much about cars but it wasnt shaking during driving so was probably not poor balancing on the wheels.
Naturally, I was a bit concerned so took the car to my local dealer, (a) because I wanted the oil service, dashboard replaced under warranty (faulty pixels), and (b) to sort out the wheel shake problem.
At this point I will say the M has 45373 miles on the clock, when left on their site... remember this bit!
The problem with the shake was warped front discs which are unfortunately not covered under my BMW warranty. I did try saying that since I have owned the car, which has now been 9 months, I have only done just over 3000 miles and that maybe they were faulty, they stuck to their guns and would not replace on the warranty so I had to pay. A letter is winging its way to Warranty Head Office to see if they can bend on this a little but I dont hold out much hope.
Anyway, I received a telephone call to say I can pick up the car at around 5.30pm, all was fixed.
A little disgruntled that I would have to pay for my new discs I went and picked up my car. I didnt realise that the only way to fix the missing pixels is to replace that complete dash/dials unit so assumed that the milage would be put to what it was before the unit was replaced.
Pleased to see my car again (how sad!), I first looked to see if my ride had grown any new damage while in someone elses care, all appeared ok but wont fully know until its next cleaning session. Key in the ignition, starts up, great all ok here too, looked at the mileometer....45371 WHAT...
Looked in the inspection book, oil service was done at 45379 miles, so mileage went up then down again, (thought this was ILLEGAL clocking). My main problem is that the receipt for service works and my inspection book do not match up, which in the future should I ever sell may become a problem if it gets noticed.
My car had not only been out on a couple of test drives, driven around there forecourt etc but was given back to me with less miles recorded than when handed over. They were closing their doors as it was late by this time so will be going back tomorrow to find out what has happened???
Did my car go out for a rather long test drive and to disguise it they falsified the mileage? who knows, but will try and find out tomorrow.
Has this happened to anyone else, I doubt it...
