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735 Posts
Well, within a few weeks of getting my car, the wheels were stolen (this was 3 weeks ago). Cops woke me up at 1am with car on cinder blocks. Wheel locks were in my trunk; was going to install them that weekend.
Had my local dealer roadside service come out with some other M5 wheels, and drove it back to their shop for replacement wheels as well as a small amount of body work to fix scratches on underside of side skirts from cinder blocks. Also, front right rotor barely touched the pavement and got a small nick.
Filed a claim with geico, and after a lot of back and forth with them and dealer, finally got them to approve:
- new OEM wheels
- new tires + tpms, etc
- new front rotors (both sides, as per BMW recommendation)
- new front pads (both sides, as per BMW recommendation)
- body work on side skirts
- alignment
The total bill at the dealer's ridiculous parts prices/labor rates for everything was...are you sitting down...~$9,500. In addition to my deductible, had to pay a small amt out of pocket to cover the existing use on the rotors/pads, but was financially a wash given new tires/brakes (wear items).
There's more....when I went to pick up the car last week, found the car sitting on M6 wheels. Turns out they ordered the 167s in M5 offsets instead of just the default 166s, and now I'm trying to figure out whether I should just keep them or not (I left the car there). I actually like the look, and I think the 167s are actually more expensive, but wondering whether it hurts resale since they don't look stock. Would you keep them or demand 166s? ??????
What I learned from this experience:
- You get what you pay for in insurance. My geico policy is very cost effective (~$700/yr), but you can see why at claim time. They try their best to nickel and dime you when all you want is to be made whole. This is the first claim I've filed in 12 yrs of driving, so it was eye-opening how they are not really on your side.
- The dealership prices are ridiculous. I would never have gone there initially, but I didn't have much choice because I needed someone to bring wheels with them that would clear the M5 brakes.
- The dealership doesn't know their own product. How can you not know what the default wheels are on one of your flagship products that has been out for 5 years? Just look at the pictures on the walls!
Hopefully will have it sorted out this week, but no guarantees. I needed to post this to help vent my rage.
Had my local dealer roadside service come out with some other M5 wheels, and drove it back to their shop for replacement wheels as well as a small amount of body work to fix scratches on underside of side skirts from cinder blocks. Also, front right rotor barely touched the pavement and got a small nick.
Filed a claim with geico, and after a lot of back and forth with them and dealer, finally got them to approve:
- new OEM wheels
- new tires + tpms, etc
- new front rotors (both sides, as per BMW recommendation)
- new front pads (both sides, as per BMW recommendation)
- body work on side skirts
- alignment
The total bill at the dealer's ridiculous parts prices/labor rates for everything was...are you sitting down...~$9,500. In addition to my deductible, had to pay a small amt out of pocket to cover the existing use on the rotors/pads, but was financially a wash given new tires/brakes (wear items).
There's more....when I went to pick up the car last week, found the car sitting on M6 wheels. Turns out they ordered the 167s in M5 offsets instead of just the default 166s, and now I'm trying to figure out whether I should just keep them or not (I left the car there). I actually like the look, and I think the 167s are actually more expensive, but wondering whether it hurts resale since they don't look stock. Would you keep them or demand 166s? ??????
What I learned from this experience:
- You get what you pay for in insurance. My geico policy is very cost effective (~$700/yr), but you can see why at claim time. They try their best to nickel and dime you when all you want is to be made whole. This is the first claim I've filed in 12 yrs of driving, so it was eye-opening how they are not really on your side.
- The dealership prices are ridiculous. I would never have gone there initially, but I didn't have much choice because I needed someone to bring wheels with them that would clear the M5 brakes.
- The dealership doesn't know their own product. How can you not know what the default wheels are on one of your flagship products that has been out for 5 years? Just look at the pictures on the walls!
Hopefully will have it sorted out this week, but no guarantees. I needed to post this to help vent my rage.