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Nav drive breaks over night

1507 Views 15 Replies 6 Participants Last post by  farquy
Like it says on the tin.

I was travelling from Rotterdam to Hull on the over night ferry. I used my mk4 nav to get me from Germany to the ferry port in Rotterdam, with no faults what so ever. Parked up on the ferry and went to my cabin. On arrival to the UK the next morning I got in the car and drove off the ferry. Tried to program in my destination and got the

"Please wait a moment"

followed by the message

"Error in reading map CD/DVD
Please check CD/DVD"

I have had this drive for over a year with no problems at all. It is running the v29 software with the latest DVD purchased from BMW 3 months ago.

Things I have tried to rectify the problem

I ejected the DVD and reinserted it. I got the same message.
I drove to BMW and tried a brand new, sealed DVD. Still the same thing.
I have unplugged the drive and refitted it. Still the same message.
I have unplugged the drive for 24 and took the car for a drive before refitting the drive. But nothing.
I have even used one of these lens cleaning cd's on it and it still doesn't read the DVD.

The red power light on the drive is lit and flashed, it sounds like the drive isn't spinning the disk up to speed properly.

Has anyone here had the same thing happen, literally over night or not, or know what is wrong and whether its possible to fix, or do I have to bite the bullet and buy a new drive. BMW did offer to do a diagnostics on my car to find the problem, at a 50% reduction labour rate because the beast is over 5 years old. I was almost going to do that until they said labour was £140 per hour ($280) I was damned if I was going to pay even at the reduced £70 rate. This was the BMW garage in Leeds (U.K.) which isn't my regular dealer.

Hope somebody can help,
Thanks in advance.

Farquy.
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Like it says on the tin.

I was travelling from Rotterdam to Hull on the over night ferry. I used my mk4 nav to get me from Germany to the ferry port in Rotterdam, with no faults what so ever. Parked up on the ferry and went to my cabin. On arrival to the UK the next morning I got in the car and drove off the ferry. Tried to program in my destination and got the

"Please wait a moment"

followed by the message

"Error in reading map CD/DVD
Please check CD/DVD"

I have had this drive for...
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1 - 5 of 5 Posts

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Discussion Starter · #9 ·
Thanks guys for all the inputs.

I had the drive apart today, quite simple to do with the correct size star drive bits. I blew the whole thing with a can of air duster obtained from work which my avionic counterparts use on this type of equipment. Reassembled the drive but with no avail.

It's not that the drive doesn't motor the DVD at all, just sounds like its motoring in jerks (if that makes any sense?)

@Douglas. I might well try your idea, shouldn't imagine there is much difference between a computer DVD drive and the NAV DVD drive after all they do the same job. And like you say, I have nothing to loose, only to gain. (with the exception of a few quid that is :))

I will keep you posted as to my progress as it unfolds, would be comforting to know that your local computer shop can repair you DVD Nav drive.

As for your sound problems g9s8r, I have no idea, sorry. My fault has no implications on my stereo. Good luck in finding a solution with that.

Farquy
 

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Discussion Starter · #11 ·
I have just won an ebay auction for a new mk4, but I am still going for the computer shop option as well, just to see what the say and or do... may be able to recover some of the cost as a brucy bonus :)
 

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85 Posts
Discussion Starter · #14 ·
Update

I know some of you guys were interested as to what I found.

I took Douglas' advice and went to a local computer shop, I know the guy there through a friend and he is quite knowledgeable by all accounts.

He took the DVD Nav drive for a day, his findings were that the laser in the drive is a dual one, apparently its quite common in the computing world. One laser to read CD's and one to read the DVD's (but both in the same unit)

He said that the DVD one was broken but not the CD one. As for parts, there are none that he could replace them with except from the makers of the drive, but he doubted that they'd even sell bits like that, rather you replace the whole drive 'of course'

I tested his dual laser theory, and it worked. I plugged the drive back into my car, and inserted new map DVD, got the same message as before. I ejected the DVD and inserted the latest software CD, which loaded and installed the new software.

I guess i'll just sell the old drive on ebay as 'spares or repairs' and see what i get.
 

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Discussion Starter · #16 ·
Thanks but I already have a new drive, the amount of international driving I do it was a needed item.

Got it from Ebay for £290 ish i think
 
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