M5 Flat Tire / BMW Roadside Assistance

5877 Views 8 Replies 6 Participants Last post by Digi, Feb 14, 2005

mdernst

Discussion Starter · Feb 13, 2005

Who here has experienced a flat tire on your beast and had to utilize BMW Roadside Assistance because of it? I had a blow out yesterday on one of my rear tires, the M Mobility kit was useless (but now I'm sure I have a wheel / tire full of useless sealant) and I had to call BMW Roadside Assistance. They were quite helpful in finding and sending me a tow truck to tow the vehicle to the local dealer but that's it. They basically said I was on my own as far as finding alternate transportation on a Saturday evening about 5 PM.

I don't know about you guys but I'm in a BMW M5 that is less than 2 years old and still under the original factory warranty I expected a little more than "we'll send the tow truck - good luck". I was about 50 miles from home on the side of a very busy interstate. Even if I had to pay for alternate transportation (which I was more than willing to do - afterall it wasn't BMW's fault I had an unfixable flat - just their fault that I had no spare tire) I would've like to have seen a bit more "assistance" in finding it. Am I asking for too much? Is this what I can expect when broke down on I-55 in the middle-of-nowhere Mississippi at 11 PM at night trying to travel between New Orleans and Chicago?

Mike

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mdernst

Discussion Starter · #3 · Feb 13, 2005

Pip said:
Have to ask the obvious but was the pack still sealed and within its use by date?

Also, I think that I am right in saying but the pack with only cure holes in the tyre of a certain size.

Sorry to hear that you were 'dumped'. Reality is that some BMW outlets are happy to take your money and run. grrrrrrr

Pip

The Mobility kit was stamped good until Oct. 2006. I believe the tire damage was too severe for it to work. The tire was a Michelin Pilot Sport PS2 with about 5000 miles on it.

I believe it was a puncture (nail, screw, etc.) that came out on the interstate. I heard a pop and then heard something hit the underside of the car. It sounded like I had run over something in the road but I hadn't seen anything in front of me nor did I see any debris in my rear view mirror after the noise. Within a few seconds of the noise I changed lanes and the rear end felt "squirrelly" and within a few seconds of that I got the dreaded TIRE DEFECT on the dash. A few more seconds to clear traffic and get pulled over on the shoulder and it was all over but the crying...

All of this happened (from the initial noise to my stopping on the shoulder) in less than a minute and from the looks of the tire I believe the sidewall damage from running on it flat for that short period of time is such that it will require tire replacement. I never did see the actual puncture spot.

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