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M5 Flat Tire / BMW Roadside Assistance

5875 Views 8 Replies 6 Participants Last post by  Digi
Who here has experienced a flat tire on your beast and had to utilize BMW Roadside Assistance because of it? I had a blow out yesterday on one of my rear tires, the M Mobility kit was useless (but now I'm sure I have a wheel / tire full of useless sealant) and I had to call BMW Roadside Assistance. They were quite helpful in finding and sending me a tow truck to tow the vehicle to the local dealer but that's it. They basically said I was on my own as far as finding alternate transportation on a Saturday evening about 5 PM.

I don't know about you guys but I'm in a BMW M5 that is less than 2 years old and still under the original factory warranty I expected a little more than "we'll send the tow truck - good luck". I was about 50 miles from home on the side of a very busy interstate. Even if I had to pay for alternate transportation (which I was more than willing to do - afterall it wasn't BMW's fault I had an unfixable flat - just their fault that I had no spare tire) I would've like to have seen a bit more "assistance" in finding it. Am I asking for too much? Is this what I can expect when broke down on I-55 in the middle-of-nowhere Mississippi at 11 PM at night trying to travel between New Orleans and Chicago?

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Have to ask the obvious but was the pack still sealed and within its use by date?

Also, I think that I am right in saying but the pack with only cure holes in the tyre of a certain size.

Sorry to hear that you were 'dumped'. Reality is that some BMW outlets are happy to take your money and run. grrrrrrr

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