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Discussion Starter · #1 ·
About a week ago, I reported a small oi leak near the oil fill cap. Thinking it was just a worn out cap, I took the car into the dealer. Turns out, it's an Oil Pipe, part number 11-42-1-407-389, that from the dealer "runs between the block and filter housing". Well, it also turns out that there are none of these pipes in the US or Europe! So, they dealer is claiming BMW Germany will have to fabricate one that will take about 2 weeks.

Does this sound legit? And if so, any way of tracking this part number down?
Thanks
TripleD
 

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tripleD said:
About a week ago, I reported a small oi leak near the oil fill cap. Thinking it was just a worn out cap, I took the car into the dealer. Turns out, it's an Oil Pipe, part number 11-42-1-407-389, that from the dealer "runs between the block and filter housing". Well, it also turns out that there are none of these pipes in the US or Europe! So, they dealer is claiming BMW Germany will have to fabricate one that will take about 2 weeks.

Does this sound legit? And if so, any way of tracking this part number down?
Thanks
TripleD
Sounds a little hokey to me, if there are none, why would BMW "fabricate" one instead of running of a batch??? Is this a high pressure hose? If so, you coudl try hydralic shops that regularly do this type of work. Usually not very expensive, they will need your old hose and hose ends to make sure they orient everything correctly.
Try www.realoem.com and see if you can find the part number. You can also call some other dealers/websites and get price and availability on the part. I believe Pacific BMW has been known to give good pricing.
Regards,
Jerry.
 

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tripleD said:
About a week ago, I reported a small oi leak near the oil fill cap. Thinking it was just a worn out cap, I took the car into the dealer. Turns out, it's an Oil Pipe, part number 11-42-1-407-389, that from the dealer "runs between the block and filter housing". Well, it also turns out that there are none of these pipes in the US or Europe! So, they dealer is claiming BMW Germany will have to fabricate one that will take about 2 weeks.

Does this sound legit? And if so, any way of tracking this part number down?
Thanks
TripleD
Have you tried getting another dealer to look at the issue?
 

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Discussion Starter · #4 ·
Thanks for the replies. I have not pursued another dealer as life is just too busy right now. I will try searching for the part number and let you know what I do find. And yes, sorry I forgot to mention, this is a high pressure hose.

TripleD
 

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tripleD said:
About a week ago, I reported a small oi leak near the oil fill cap. Thinking it was just a worn out cap, I took the car into the dealer. Turns out, it's an Oil Pipe, part number 11-42-1-407-389, that from the dealer "runs between the block and filter housing". Well, it also turns out that there are none of these pipes in the US or Europe! So, they dealer is claiming BMW Germany will have to fabricate one that will take about 2 weeks.

Does this sound legit? And if so, any way of tracking this part number down?
Thanks
TripleD
Check this out: http://www.realoem.com/bmw/showparts.do?model=DE93&mospid=47592&btnr=11_2664&hg=11&fg=30&hl=13
 

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TripleD,

Like Greco mentioned it's available tomorrow. You can call Jeff at Devon Hill Motors, 610-687-2428 in Devon Pa.

Make sure that's the right part number and call your dealer and say WTF. Two of your friends found 2 in a matter of 2 mintues in this country. :hihi: Just kidding. But maybe they should take a second look.

Good luck
Joe
 

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Parts - out of stock!

I needed new rear door panels which were not in stock anywhere! they had to be specially made and cost over $2K each. God help us when they are no longer required to provide parts! there won't be an abundant supply of somethings parts which will leave us to our other resources and after market options.:eek:oohhh:
 

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Discussion Starter · #10 ·
I'm speechless and completely amazed! Thank you so much guys as I will try these routes first thing Monday am.
David
 

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And slap your dealer's hand while you're at it for trying to blow smoke up your arse. That just makes myu blood boil. And you know they do it all the time, taking advantage of poor unsuspecting customers - probably 95% of their customers. Good thing you were smart enough to question them.

IT IS A RULE. ALWAYS question what the dealer tells you. Sometimes they actually are right. In my experience it is alarmingly far from 100% of the time.
 

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Discussion Starter · #12 ·
Well, I may have spoke too soon. I called/emailed both of the above referenced people and the other dealer told me the exact same thing my dealer did: it's no where in the US or Europe and he wasn't sure how to get one. I also emailed bimmerspecialist.com and soon found out they did not have one either.

So, the oil pipe was fabricated in Germany and has already arrived. I will let you know if any other hiccups arise.

Chalk one up for the dealer. And also, for Warrantech, my aftermarket warranty that came through.
TripleD
 

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Just caught with this saga, DDD. Seems strange to me, too. But, at least it's resolved and more quickly than anticipated it seems. BTW which dealer did you visit? G or U (R or G) or HA?

And, I found Warrentech to be a very supportive after-market warranty provider. Had one on my '97 MB S500C. Only one hiccup occurred when I went to drive off from RBM and, post-service, the a/c wasn't working. W'tech said I'd have to pay another deductible ($100) even though I had not accepted the vehicle. Guess they keyed off the work order being closed out. But, RBM said forget it, they'd pick it up. Other than that, I paid $2200 for the coverage and had $3700+ of repairs covered over 4 1/3 years.

It does help if the dealer sells a lot of them and, consequently, has clout with the insurer.

Lunch soon? Let me know. 5driver
 

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tripleD said:
Well, I may have spoke too soon. I called/emailed both of the above referenced people and the other dealer told me the exact same thing my dealer did: it's no where in the US or Europe and he wasn't sure how to get one. I also emailed bimmerspecialist.com and soon found out they did not have one either.

So, the oil pipe was fabricated in Germany and has already arrived. I will let you know if any other hiccups arise.

Chalk one up for the dealer. And also, for Warrantech, my aftermarket warranty that came through.
TripleD
Sorry couldn't be more helpful. All the dealers should have the same parts network but some just read it differently. Glad to see the network in Germany put a rush on it.

Joe
 

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My dealer ordered me a new center console and it's a backordered item from Germany so I suppose it's being 'built' now as I don't think too many people are replacing center consoles. Anyhow, it does make you wonder about the furture parts network for this car. In terms of number made, it is a rare car. Good luck.
 
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