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Discussion Starter · #1 ·
I got an apology from the SA, a free detail, and everything was taken care of, including special parking when I picked up the car. The detail is pretty much amazing in terms of thoroughness and quality inside and out. I guess I am happy enough with that.

Interestingly enough, I attended the grand opening fiesta of the new Park Place Porsche/Mercedes dealership here in Dallas that same night, and I must say they make the BMW dealerships look like a Jiffy Lube. I would rate it "impeccable" from the incredible service complex areas right down to the carpet in the sales offices.

BMW had better step up because the bar has just been elevated by about a mile......hmmm
 
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