Sucks.. I guess we were the lucky ones as we got our tunes in a timely manner although I'm a little worried for later mods. There was a little delay for me as far as email responses and Jim told me he was having issues receiving and responding with his email after migrating to the new email service provider. I just hope it works out. It really did bump up the power and the items that needed attention were addressed.As much as I'd like to wait, I don't like the idea of not having timely support with the tune.