This sucks, to hear. I've not purchased anything from him but was looking forward to getting his tune and the SMG wiring service he provides as well.
I agree with your point about transparency with your customers...it goes without saying really. I have a FAMS tune (it's excellent) and I also ordered the full BE rod bearing package (new oil squirters, all the neccessary hardware ect) from Jim. I had similar issues to what you and others have experienced, it was very frustrating but everything did eventually work out in the end (with substantial delays). Jim and a few other members on here are some of the few remaining people with the technical prowess, knowledge, and dedication to the s85 platform. I hope for everyone's sake that everything gets made right with your order. Hang in there.@pmalik I remember reading something Jim had posted back in September (I think?) about some big changes coming early 2020 regarding FAMS, but he didn't specify further what that actually meant. It would seem logical, though, that if you have a loyal customer base that respects you, you would keep them in the loop about anything that may affect them receiving their order... whether it's supplier issues or financial issues. At least then it would give guys the decision to bear with him and feel secure that they're respected as a customer. Some guys on here are willing to wait months for parts because it's maybe not a pressing issue. Even more likely, I'm sure guys here would be willing to pay for an FAMS tune in advance if for some reason it was supporting Jim while enabling him to release it quicker. Transparency is important when you're running a business.. Even when it's somewhat shameful. On the other end of the spectrum, ghosting your customers is the fastest way to a permanently bad reputation.
To be clear, I don't really think it's fraud either... I think it's favoring willful negligence over communication of difficulties.. And that's an easy thing to do when you're under pressure. The thread title is just meant to grab attention... hence the exclamation marks. When I first started this thread, I wanted to make sure it screamed flashing red lights and sirens so it actually got attention and didn't get buried.I don't even know what to say at this point. It's not fraud, I truly don't believe there's any malicious intent, but to say it's incredibly frustrating would be an understatement. Just be glad most of you guys are "only" out some parts or time.
As far as any reasoning, the last time I talked to Jim (late December / early January) he mentioned some upcoming over seas training and work, that's the only thing I can figure at this point.
With respect, you're not the one who's out $1000 and you're certainly not out $20,000 like another guy on here that pm'ed me. I really don't care what you think.This forum isn't busy enough to warrant click bait tactics for folks to see a thread.