We have a 2007 M5. Miles are at 42,000. Those are not hard miles, just local road and freeway driving here and there. We do not pounce on this car, it's just not worth getting a ticket to do it. We bought it new and plan on keeping it.
We've had no major repairs, only normal maintenance work. Over the course of the past 4 years we have noticed that the transmission seemed "sloppy," meaning an occasional subtle "klunk" between shifts, mostly when crawling and accelerating slowly in traffic. We've pointed this out to BMW every time it went in for service and they would always say there was no problem. In the past few weeks we could also feel a subtle shutter upon acceleration from a stop, and very faint squeal (like brake pad noise) in a slow crawl. That symptom would come and go, and BMW did not find a problem the last time it was in for other routine maintenance.
Today is the last day for both the BMW Maintenance and Repair Warranties. We have a 3rd party repair warranty that takes over from here, and the maintenance is on us from now on......The plan is to have a local reputable BMW shop do my repairs from here on out.
So, on this, the last day of maintenance/repair warranty for scheduled service (oil/filter), we mentioned again about the transmission "klunk," acceleration shutter, and brake noise just to make sure it was documented before going out of warranty. Lo and behold, the service adviser called a few hours later and said that the clutch is bad and BMW corporate agreed to replace it under warranty.
We feel fortunate this was caught now. The adviser said the technician noticed the "klunk" and immediately diagnosed it as a clutch. The car accelerated and the SMG system worked fine. We find it a bit of a reach that a "klunk" in the gears is a clutch problem. However, my concern is that a clutch could go out with only 42K miles. We are not hard drivers, and mostly drive the car in automatic. We are also am a bit leery about the workmanship at BMW with this, they seem to move so many cars in and out of their service bays that we wonder if they really pay attention to detail there.
How serious is a clutch going out at 42K miles from "normal" non-abusive driving? Based on the symptoms described above, does this sound like a clutch? Is there maybe something more? And why didn't BMW act on this before when we mentioned it over so many service visits, but then act on it on the last day of the warranty??? Very strange...... Since we am out of warranty after this repair is done, will BMW stand behind the repair? In other words, is the work they do on this repair under any kind of warranty?
Thanks for your help.
We've had no major repairs, only normal maintenance work. Over the course of the past 4 years we have noticed that the transmission seemed "sloppy," meaning an occasional subtle "klunk" between shifts, mostly when crawling and accelerating slowly in traffic. We've pointed this out to BMW every time it went in for service and they would always say there was no problem. In the past few weeks we could also feel a subtle shutter upon acceleration from a stop, and very faint squeal (like brake pad noise) in a slow crawl. That symptom would come and go, and BMW did not find a problem the last time it was in for other routine maintenance.
Today is the last day for both the BMW Maintenance and Repair Warranties. We have a 3rd party repair warranty that takes over from here, and the maintenance is on us from now on......The plan is to have a local reputable BMW shop do my repairs from here on out.
So, on this, the last day of maintenance/repair warranty for scheduled service (oil/filter), we mentioned again about the transmission "klunk," acceleration shutter, and brake noise just to make sure it was documented before going out of warranty. Lo and behold, the service adviser called a few hours later and said that the clutch is bad and BMW corporate agreed to replace it under warranty.
We feel fortunate this was caught now. The adviser said the technician noticed the "klunk" and immediately diagnosed it as a clutch. The car accelerated and the SMG system worked fine. We find it a bit of a reach that a "klunk" in the gears is a clutch problem. However, my concern is that a clutch could go out with only 42K miles. We are not hard drivers, and mostly drive the car in automatic. We are also am a bit leery about the workmanship at BMW with this, they seem to move so many cars in and out of their service bays that we wonder if they really pay attention to detail there.
How serious is a clutch going out at 42K miles from "normal" non-abusive driving? Based on the symptoms described above, does this sound like a clutch? Is there maybe something more? And why didn't BMW act on this before when we mentioned it over so many service visits, but then act on it on the last day of the warranty??? Very strange...... Since we am out of warranty after this repair is done, will BMW stand behind the repair? In other words, is the work they do on this repair under any kind of warranty?
Thanks for your help.