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About four weeks ago I had a little fender bender. An elderly gentleman (he was 72, I'm only 66) gave me a glancing blow to the right rear causing a destroyed tail light, bumper cover destruction and minor sheet metal damage. I checked with my usual shop and the adjuster asked for some time to order parts. I used my car for one week with red tape over the broken tail light, somewhat embarrasing but legal. At this point prior to dropping the car off at the repair facility everything was working includeing the Central Locking System by the key and interior center manual button.
After seven days at the shop I got my car back and returned the Dodge Intrepid. (Yah
When I got home I noticed the interior lights did not work when the door was opened and the key would not lock/unlock the doors. Also the headlight washers did not work and the replaced tail light was extremely different. (Foggy vs. clear)
I immediately returned to the shop the next morning and pointed out the discrepancies. I also reminded him the locking system worked when I brought the car in for repair. He said a replacement tail light would be ordered.
After another week I called and the tail light was in and I could bring the car in any time for the fix.
I left the car at 7:00 AM and at 10:45 he called and said all done except the locking system was still not working. I would have to make an appointment at the dealer for the diagnosis and repair. I asked who was going to pay the dealer and was told if it was related to the accident, State Farm would pay. If it was not related I probably have to pay. I reminded him the system was working when I brought the car in and he said they could have done nothing that would have caused the system not to work, essentially disclaiming responsibility.
This is Tuesday and I have an appointment on Thursday.
Has anyone had a similar experience?
After seven days at the shop I got my car back and returned the Dodge Intrepid. (Yah
I immediately returned to the shop the next morning and pointed out the discrepancies. I also reminded him the locking system worked when I brought the car in for repair. He said a replacement tail light would be ordered.
After another week I called and the tail light was in and I could bring the car in any time for the fix.
I left the car at 7:00 AM and at 10:45 he called and said all done except the locking system was still not working. I would have to make an appointment at the dealer for the diagnosis and repair. I asked who was going to pay the dealer and was told if it was related to the accident, State Farm would pay. If it was not related I probably have to pay. I reminded him the system was working when I brought the car in and he said they could have done nothing that would have caused the system not to work, essentially disclaiming responsibility.
This is Tuesday and I have an appointment on Thursday.
Has anyone had a similar experience?