adelaide said:
how is the service at Parkview? I just moved my office into the area and was wondering if it would be a good place for some service work?
i haven't had much experience with other BMW dealerships in town, so i cannot really compare their service with other dealerships. having said that, i think i am quite happy with their service. and i don't really have any complain agasint them. though, i'd suggest you to avoid their car wash.
i was there today to get my hood emblem replaced because it was pretty badly chipped. i told my service advisor, Mario, about it, and he replaced it for me right the way. my car is 4 years old already, and i wasn't expecting the dealer to cover such item under warranty, but Mario helped me to get it replaced for free anyway. it isn't something terribly expensive, but it certainly made my day. :1: