This has been a problem i have been dealing with for a year now. I was wondering if other M5 or e60 owners were having the same issue. When bringing my car in for the repair first my service advisor told me i had to replace the airbag..... should tell you about the dealership in so many words. then realized it was the occupancy sensor. i brought the car in they refused to repair it because my VIN did not fall into the category of Recalled cars although its the same exact issue. After being denied the repair i called bmw NA to see if they could help with the issue but they denied the repair as well. It seems like a lot of people have the very same issue and they continue to shrug it off claiming that a car is not on the recall list. is there a way we can start a petition to have our sensors either repaired or reimbursed for whatever payments we've made to have it repaired. Like a lot of the people posting here the passenger seat is rarely used so this is obviously an issue with the car from the factory.
It looks like bmw expects me to pay for the repair out of pocket but I'd still like to fight it because i can probably count the times someone has sat in the passenger seat and never have they done a cannon ball or have a had a summo wrestler in there so i cant imagine the sensor is physically damaged. After being denied the request by BMW North America the case manager informed me there is nothing i can done and once I've been denied a repair by a regional manager they are no longer willing to look into the repair. I wanted to check with you guys to see if anyone has dealt with this kind of situation where the manufacturer should clearly cover costs for repair but refuses to pay for them and what course of action you took. thanks in advance for any help.
It looks like bmw expects me to pay for the repair out of pocket but I'd still like to fight it because i can probably count the times someone has sat in the passenger seat and never have they done a cannon ball or have a had a summo wrestler in there so i cant imagine the sensor is physically damaged. After being denied the request by BMW North America the case manager informed me there is nothing i can done and once I've been denied a repair by a regional manager they are no longer willing to look into the repair. I wanted to check with you guys to see if anyone has dealt with this kind of situation where the manufacturer should clearly cover costs for repair but refuses to pay for them and what course of action you took. thanks in advance for any help.