Ok, this has been going on since I had the car two months ago. Firstly the Assist part worked and only the concierge part didn't.
This is how it looked...
As you can see they are all there but it wouldn't scroll further than the 'options' item.
The dealer has had the car and done a software update, I received a new password for the connectedDrive at this point vial cell phone.. Now if I go into Assist it asks me to inialise services. I press the controller and it goes to the concierge menu sub-item > enable services.
I press it once more and get a progress bar wich stops about 10% of the way through and I get this message.
I have set it up through the ConnectedDrive website and they say everything is OK.
Time for it to return to dealers unless I'm being thick.
Any ideas?
This is how it looked...

As you can see they are all there but it wouldn't scroll further than the 'options' item.
The dealer has had the car and done a software update, I received a new password for the connectedDrive at this point vial cell phone.. Now if I go into Assist it asks me to inialise services. I press the controller and it goes to the concierge menu sub-item > enable services.
I press it once more and get a progress bar wich stops about 10% of the way through and I get this message.

I have set it up through the ConnectedDrive website and they say everything is OK.
Time for it to return to dealers unless I'm being thick.
Any ideas?