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Discussion Starter #1


Bimmer Retrofit is proud to announce that the NBT Retrofit kits for E-series (E6x, E7x, E9x, E8x) are available!

Since we first launched this retrofit in January this year, we've fixed some bugs along the way, and now all features are supported.

You will have an opportunity to purchase either the complete NBT retrofit for E6x or just one of our eNBT Retrofit Adapters if you are planning to source your own hardware.

The complete NBT retrofit for E6x will include:

  • NBT head unit, updated with the latest software
  • NBT CID display for E9x/E6x
  • eNBT PNP adapter
  • ...as well as any other parts that may be required in your case.


Please check out our videos for demonstration of the NBT retrofit using our own eNBT Retrofit Adapter.


NBT Retrofit kit in E92:





NBT Retrofit kit in E71:






Sports Display:



Other screenshots:














Videos will be coming soon

Stay tuned and let us know if you have any questions! ;)
 

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Discussion Starter #3
Sports Display - Power and Torque



We are constantly improving all of our products, and we are proud to share with you two of our latest improvements for the Easy (eNBT) Retrofit Adapter.

1. Now all of the NBT head units are supported. This means that HW21 is no longer an issue! YES, HW21 is now supported and navigation will work perfectly fine in your E-series BMW with NBT powered by our eNBT Retrofit Adapter!


2. Our eNBT Retrofit Adapter now supports the Sports Display for NBT head unit in E-series! You can have Power and Torque displayed on the screen, just like it appears in F-series! It will show you real-time Torque and Power values of your engine.




Thank you for all your emails! We are replying to all email within 24hrs. If you do not get a reply within 48hrs, please try to contacting us again using a different email address, unfortunately some of your emails are blocked :confused2​
 

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Discussion Starter #4
eNBT Coding Utility



eNBT Coding Utility

In the near future all of our eNBT Retrofit Adapters will come with a eNBT Coding Utility*.

The utility is already available for download free of charge (from our online store) and it will let you code required NBT settings for proper operation in E-series vehicles.

No special coding knowledge will be required for this: you will be able to select the desired options on your computer screen, and by doing so, will be able to correctly code the NBT to work in E-series.

* This eNBT Coding Utility is compatible with all of our eNBT Retrofit Adapters purchased from or from one of our resellers!

 

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Having major problems and missing functionalities of Bimmer Retrofit NBT kit for my 2007 BMW M5 SMG, and they have also gone radio silence since Oct 8th evening and not able to reach anyone via email or calls including last nite/ this morning Quebec time.

so would also appreciate if anyone know additional means to contact these personnel

George Mercier Director of Marketing gmercie[email protected]
Alex Monson Sales manager [email protected]
Kate Ivanova Customer Relations [email protected]
Olga Skorik Sales representative
Chris Technical Support [email protected]

Bimmer Retrofit
268 Pierre Boursier Blvd, Suite 160A
Chateauguay, QC J6J 4Z2
+1 (450) 844 4655
+1 (450) 977 1426 fax
[email protected]


tks for your help

Sir,
My name is Alex Monson and I am director of Customer support team at Bimmer Retrofit Inc.
First of all I would like to kindly ask you to STOP spreading this false information around forums community and SPAMMING forums with identical messages. This is against the forum rules and we would like administrators to take a look into this case please.
We have not received any single email from you during past 9 days.
The last email which we have received and answered from you was dated by October 8th.
It has been received by Mr. Chris Popescu at Technical Support ([email protected]) and answered in full.
I suggest you to check your email software and the email address where you sent your emails please.

Also please be so kind to contact us via email (technical questions to: [email protected] or general sales questions to: [email protected]) as we would like to keep track of all information exchange with you for simplification of any further support.
When writing emails to us, please MAKE sure that you typed our address correctly. Since all previous emails from you were received and answered by us without any issues, I assume that any new emails from you will be delivered to us without any problems.

It is not our first priority to answer phone calls due to limited human resources however we do try to answer 100% of all email correspondence coming at our email addresses with in 24-48 hours. We do not have a dedicated call center at our company and answering phone calls ONLY upon availability. Emails, however are answered in full.

Any further questions related to this matter should be forwarded to our company's email address and will not be answered here.
Thank you for your understanding.
Alex Monson

P.S. The Fax number which you mentioned is NOT correct and does not belong to Bimmer Retrofit. Please correct your previous post to avoid confusions.
 

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Discussion Starter #6
Thank for Alex for finally coming out on behalf of Bimmer Retofit
and pls advise a reachable number and means to resolve these

- Missing functions from E60 original system ( 8 different items / not mentioned before purchase )
- Not operational features ( 10 different items )
- awaiting BR to schedule remote coding ( 3 items )


with and after such resolve , i will be more than happy to advise the forum of your handling

i have also resend all emails including to yourself and George and let me know if these are still missing


note - the fax number F: 1.450.977.1426 was on a Bimmer Retrofit invoice your company issued to us on Aug 18th 2014.

Sir, once we receive your email with all your technical questions we will respond to it with in 24-48 hours.
Until now (07:10am EST GMT-5) we have not received any emails from you since October 8th. I suggest you to send a copy of your email from a different mailbox (for example gmail, yahoo or similar known mail service provider name) to ensure delivery.
Please write to: [email protected] for all technical issues and [email protected] for any sales issues.
I will ask Mr. Chris Popescu from Technical support to send you an email in the morning to ensure that you can receive email correspondence from us.

Thank you,
Alex Monson<!-- google_ad_section_end -->
 

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*********************

all pls note BIMMER RETROFIT refused to accept our returns and do not honor the earlier refund arrangement despite all the troubles caused to our E60 LCI / NBT compatibility issues, despite our sincere offer to exchange since Oct 20th emails and contacts.

Bimmer retrofit also now claiming its past their internal return policy of 30 days which was not communicated in advance at all


*********************

this forum also helped sponsor to suspend customer account without through investigation of poor services
 
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