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Company Representative for Becks Imports LLC
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Hi everyone, sorry I have not been spending much time on the board lately.

I can chime in with a few comments, I have over 200 M5/M6 cars under various plans and companies now, and hundreds more of AMG Benz, Jaguar, Porsche, etc.

1. You ONLY want exclusionary coverage for your Beast. If the contract names what IS covered, then it is NOT an exclusionary contract. An exclusionary contract only names what is NOT covered (excluded). Because of how many parts there are on an M-car, even the best inclusionary contract leaves a lot of holes. Of course, if your car due to mileage does not qualify for exclusionary coverage, then maybe consider a lesser plan, but if it does qualify, get the exclusionary plan. There is simply no point to saving $1200 on a lesser plan, and then over the life of the plan paying $3K out of pocket for stuff that was not covered. I will only sell you exclusionary coverage if your car qualifies, as I got tired of people hating me and saying "Why didn't you talk me into the more expensive coverage???" when uncovered claims arise.

2. The warranty company is probably the most important thing to consider. Look at it this way; the best plan, at the lowest price, for the longest term, is meaningless if the warranty company is shady and fights claims, goes out of business, or whatever. Lots of companies in this industry makes lots of claims; it's pretty much unregulated and they say what they want. My job is to do the legwork, reasearch, interviews, etc to make sure the company is properly run and insured, and provide coverage from Tier I companies. While I can't predict the future, I have never had a major problem with any of the companies I represent.

3. This industry is divided into three tiers of companies. Tier I is the big well-established players like Fidelity, AmTrust, Zurich, EasyCare, and a small handful of others. All are good companies, although there will be differences in coverage and price. Tier II is still decent companies, but ones that may be a little more aggressive in cost management, meaning they want to send in their own parts, have customers go to independent shops rather than dealers, etc. There are dozens in this group. Tier III you want to stay away from. Their contracts have giant loopholes allowing them to 'legally' avoid paying legitimate claims, they are not properly insured, etc. Direct Buy Warranty (DBW) is one of the biggest offenders, but there are even companies like Fidelity Automotive Solutions that try to mimic the name of the GOOD Fidelity company to fool people. Be VERY careful in this group, and check with me prior to buying something so I can tell you if the warranty company is good or bad. I may not sell you a plan, but I know not everyone will buy from me and I have no problem just giving free advice. I think there is a thread on here from a year or so ago when I saved a group of M5Board members from doing a group purchase with Direct Buy Warranty!! That would heave meant ten people each taking $3K+ and lighting it on fire.

4. No one covers the clutch components in a manual trans car, or the clutch components in an SMG car that are shared with the manual trans car. That means the pressure plate, flywheel, friction material, throwout bearing, etc. Some may goodwill it from time to time, but all companies exclude those parts in their contracts. What you want to make sure IS covered is the SMG pump in an SMG car; that's the big 'gotcha' with these cars.

5. The good ole' days of $3000 for a long term exclusionary contract on an M5 are over, at least from the companies that are any good and intend to pay claims. They've seen the claims history on these cars, and raised prices accordingly. Fidelity in particular has surcharged the M5 pretty hard, Zurich's and EasyCare's prices on higher mile M5's will give you a nosebleed, and NAC has dropped the M5 from eligibility completely. It's not getting any better, so if you plan to keep your car a while, get in while you still can.

6. I provide plans for the Beast from Fidelity and AmTrust. AmTrust is cool because if you don't drive a lot of miles, I can customize the plan. Meaning, if you tell me you plan to keep your Beast for 3.5 years, and drive 6K per year, I can get you a quote on a 42 month, 21K mile plan. This way you're not paying for time or mileage that you don't use. Both are Tier I companies, and have been selected by a manufacturer to run their extended warranty business (Fidelity by Audi, AmTrust by Volvo and Mazda) which is a very strong endorsement.

As always, feel free to call or email for quotes and general warranty information. I think you'll find my reputation here, on MBWorld, Quattroworld, ebay, and elsewhere is very good. I may not always be the cheapest, but in this business, beware of the cheapest company. And I am here AFTER you buy the warranty as my clients can verify. So if my plan costs $500 more than someone else's, but two years from now I intervene on a claim for $4000 and get it paid for you, that makes my plan a LOT cheaper.

Thanks.

Bruce M.
President
Becks Imports LLC
856-912-2600
[email protected]

P.S. Let me apologize in advance if I am slow in returning quotes/calls/emails. I am a one-man operation and also am a licensed used car dealer (need a great used car, any make/model, carefully selected and inspected, for 5% over wholesale cost? Contact me for info), so I am always running around and not always in the office.
 

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^well said Bruce. Thanks & Subscribed.
 

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current experinece

I'm in the middle of a real life experience. I had a connector rod bearing failure in an 07 M5 with 84M miles that I bought in April. I purchased an additional 24m of warranty from the dealer for about $3000. The dealer advises me that the car will need a new engine which should be around $33000. The engine is now out of the car and I'm waiting to find out the exact cause of the connecting rod bearing failure and if the problem will be covered by the warranty from CNA. I paid $32m for the car, so if I'm liable for the repair I think it will be time to get legal representation against the dealer.
 

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Company Representative for Becks Imports LLC
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If the engine costs more than the car's value according to the warranty company's book, you will have to pay the delta. If that's the case, why not consider a used engine from a lower mile M5? IT'll be half the price at most, and still covered by your warranty.

Also, not to take the dealer's side, but I don't see how you have any legal recourse against the dealer (assuming the warranty company pays the claim and you have to pay a balance). I doubt very much after driving the car for 5 months that you can show trhe dealer is liable for a mechanical problem? Or am I missing something?

Now if the warranty company does NOT pay, and the dealer told you this type of thing would be covered, then you might have the basis for a legal claim.

Bruce
 

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M5Engine problem

Thanks for the input. I didn't think about the repair being more than the cost of the car. I will keep that in mind when dealing with this issue. Since I am somewhat ignorant where would one find a used M5 engine. Thanks for your help.
 

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I just wanted to add some input regarding the warranty program offered through USAA. I looked into this for my soon to be '06 M5 and with 60k miles, they wanted $4200 for a 3year/36k mile "exclusionary" (in their words) policy. All sounded good until I read the exclusions and it specifically states "Manual and Hydraulic clutch assembly, including but not limited to; Manual clutch pedal, clutch disc, pressure plate and throw-out bearing;".

After careful consideration, I can see them weaseling out of an SMG pump replacement when the time came using those words.

So, not a personal bad experience, but enough legalise for me to shop elsewhere. Has anyone with their warranty had an SMG pump covered?
 

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Company Representative for Becks Imports LLC
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In an interesting update with NAC, they are now taking the position that the SMG pump is part of the clutch system and is not a covered item.

Before you need to go and change your underwear, though, keep reading. :)

Because the head of claims told me when I was selling their plans that the SMG pump WAS a covered item, they will cover it for anyone that bought a warranty from me until those plans expire.

Fidelity and AmTrust both cover the SMG pump. I can't speak to the others as I have no direct experience.

I can tell you that the warranty companies are adding language to contracts to exclude "manual and hydraulic clutches" so they can be off the hook for liability with SMG and other similar clutch units.

As far as used M5 engines, I would look to popular BMW recycling yards, ebay, and elsewhere.

Bruce
 

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In an interesting update with NAC, they are now taking the position that the SMG pump is part of the clutch system and is not a covered item.

Before you need to go and change your underwear, though, keep reading. :)

Because the head of claims told me when I was selling their plans that the SMG pump WAS a covered item, they will cover it for anyone that bought a warranty from me until those plans expire.

Fidelity and AmTrust both cover the SMG pump. I can't speak to the others as I have no direct experience.

I can tell you that the warranty companies are adding language to contracts to exclude "manual and hydraulic clutches" so they can be off the hook for liability with SMG and other similar clutch units.

As far as used M5 engines, I would look to popular BMW recycling yards, ebay, and elsewhere.

Bruce

Bruce I'll be contacting you in a few months to help source a e60M5 in a manual. Having said that, do you recommend purchasing an extended warranty for 6-speed manual m5's?
 

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Company Representative for Becks Imports LLC
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Bruce I'll be contacting you in a few months to help source a e60M5 in a manual. Having said that, do you recommend purchasing an extended warranty for 6-speed manual m5's?
Sounds good.

We'll just look at cost based on how many miles the car has to see if it makes sense. Personally, I see a lot of significant claims with these cars, and that's true of both SMG and 6-speed cars. I would not own one without a warranty, but everything has a price.

Bruce
 

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Bruce - I shot you a quick note over email. Look forward to chatting with you about alternatives.

Similar to many on the Board, happy to hear other peoples' experiences in regards to warranty plans and in particular, the SMG pump coverage.
 

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DINANCARE - New Warranty

What do you guys think about this? Bruce, any input?



DinanCare
Ground breaking news from Dinan Headquarters! We are pleased to announce DinanCare; an extended service contract that can cover your Dinan-equipped BMW from mechanical breakdown for up to 100,000 miles! This program is the first of its kind in the aftermarket industry confirming the quality in manufacturing of Dinan products.

Program highlights:

· Backed by an “A” rated insurance company and administered by well known Cornerstone Performance Division
· Varying degrees of component coverage options coupled with several time and mileage choices allow you to customize your program for any need and budget
· No remaining factory warranty required
· Repairs can be performed by any licensed repair facility
· Your BMW does not need to have Dinan components in order to purchase
· Full complement of benefits including roadside assistance, trip interruption reimbursement and rental car coverage

For more detailed information please contact your Dinan dealer or Dinan Headquarters at 800-341-5480.
 

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Not sure. Dinan stuff is pretty well built to begin with. No sure if its worth it. Maybe Dinan needs another source of income.

I can see its use if you have the stroker engine though - in case it fails or causes an OEM part to fail.

I guess a plus is that it provides coverage even if you have no Dinan parts.

I'd have to see the contract language to make a better judgement.
 

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I guess the benefit is if you are looking for an aftermarket warranty this may be a good one. Dinan's warranty will cover the car bumper to bumper for 6 years, 100k total miles. It also covers BMW Performance parts as well. It is an exclusionary warranty, I image a NAC type warranty that allows you to mod with Dinan parts.
 

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/\

If it is what you say it is, then the next step is to look at the contract language and see what parts are excluded, and what "bumper to bumper" really means.
 

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With a now out of warranty M5, consider me subscribed!

PS. Please let us know if it has a "not available or applicable in Europe/outside NorAm" exclusion article...perhaps not unsurprisingly, a lot of those out there...

TIA!
 

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Well I have 2 kidneys so the first part is no problem...but they also seem to be able to make quite a few little meteorites - will they take those in lieu of the $5 large?? Lol!
 

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Here are some screen shots of the particulars. At first glance it looks similar to my current NAC, however the quote I got was about 1K less than my NAC price from 1 year ago.






 
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