5th February 2007, 21:10
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#31
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m5board.comoholic (>1000 posts)
Join Date: Sep 2005
Location: Amsterdam
Garage:
F10 M5 imperial blue
Thanks: 15
Thanked 116 Times in 84 Posts
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I take a completely different view on this issue.
Sponsors should not be black listed at all. It's the task of the moderators to allow the right, new companies to this board and to protect their interest!! Dinan, Hartge, Active a.o. are reputable companies that strive to give the best product and service. Should something go wrong, the moderators contact the sponsor in question and try to rectify the situation. You're taking their money, you owe them. Not paying the sponsor bill does not belong on this board. That's for the moderators to resolve and perhaps after a warning cancel their sponsorship.
Then there are non sponsor, new companies. Set up some rules for complaints by members.
HOW DO YOU FILE A COMPLAINT:
1. Goods supplied?
2. According price quoted?
3. According specs quoted?
4. Quality level?
5. Delivered on time?
6. (add to this list).
And the buyer should have an invoice or quotation to prove that company is at fault. I once bought a product from an Austrian company that never supplied the goods. Now that's information we'd like to know about. I don't want someone else to spend and waste money there. But.... the info first goes to a moderator, and not straight on to this board.
Another thing you could do, but that might be difficult, is for M owners to provide you with VIN number, pic of the car with licence plate visible and home address, to take them out off the anonimity, knowing that the moderators truly know who you are. You're then a verified member. I wouldn't mind at all. Perhaps give these members some extra benefit. I wouldn't even mind paying the board USD 100 per year to become a varified member and truly become part of this wonderful group.
Just my 2 cents.
Frank.
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