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post #61 of 69 Old 24th September 2011, 09:46 AM
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Originally Posted by FStop7 View Post
Are you a spy for Aston Martin?
Maybe so, you'll never know.


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post #62 of 69 Old 26th September 2011, 04:01 AM
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My Dog is German and she looks at me with a very discerning eye, maybe she is a BMW Spy

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post #63 of 69 Old 26th September 2011, 05:12 AM
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post #64 of 69 Old 22nd June 2013, 03:43 PM
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I just found this post and although ridiculous, it is more than likely BMW does have workers monitor these boards, to gather marketing opinions and possible future feature requests. If they are monitored I would say this:

1. Instead of paying people to monitor boards online, train your F@#king techs so they can fix my car right the FIRST time or maybe even the SECOND time. Almost every damn repair I needed required 2, 3 and on two occasions 4 times in the shop to resolve the same issues. These weren't even major issues, 4 times in the shop to fix a windshield washer tells me they need to go back to school. In fact the solution actually came from this board. I had to explain it to the techs at Hassel BMW in NY. That's right, I mentioned you by name!

2. Read the Magnuson–Moss Warranty Act. The essence is that use of aftermarket parts does not in itself void a warranty.

3. When I come in to have my car serviced, if I politely request a full key read of services performed, don't tell me its proprietary information
and not available to me. Its my f$%king car so its my information too.

4. Make it 2000% clear to your employess that if you take a customers car for an "extended test drive" or use if they "drive it like they stole it", their asses are gone. forever, from ALL BMW service centers.

5. Read no.1 above over and over, as many times as it takes, until you make this happen.

Oh yeah, have a nice day!


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post #65 of 69 Old 22nd June 2013, 04:15 PM
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Quote:
Originally Posted by Smokin Joe View Post
I just found this post and although ridiculous, it is more than likely BMW does have workers monitor these boards, to gather marketing opinions and possible future feature requests. If they are monitored I would say this:

1. Instead of paying people to monitor boards online, train your F@#king techs so they can fix my car right the FIRST time or maybe even the SECOND time. Almost every damn repair I needed required 2, 3 and on two occasions 4 times in the shop to resolve the same issues. These weren't even major issues, 4 times in the shop to fix a windshield washer tells me they need to go back to school. In fact the solution actually came from this board. I had to explain it to the techs at Hassel BMW in NY. That's right, I mentioned you by name!

2. Read the Magnuson–Moss Warranty Act. The essence is that use of aftermarket parts does not in itself void a warranty.

3. When I come in to have my car serviced, if I politely request a full key read of services performed, don't tell me its proprietary information
and not available to me. Its my f$%king car so its my information too.

4. Make it 2000% clear to your employess that if you take a customers car for an "extended test drive" or use if they "drive it like they stole it", their asses are gone. forever, from ALL BMW service centers.

5. Read no.1 above over and over, as many times as it takes, until you make this happen.

Oh yeah, have a nice day!


+1000 to everything you said !!!


George
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post #66 of 69 Old 22nd June 2013, 07:11 PM
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If I was religious, I'd be saying amen to that!!



Quote:
Originally Posted by Smokin Joe View Post
I just found this post and although ridiculous, it is more than likely BMW does have workers monitor these boards, to gather marketing opinions and possible future feature requests. If they are monitored I would say this:

1. Instead of paying people to monitor boards online, train your F@#king techs so they can fix my car right the FIRST time or maybe even the SECOND time. Almost every damn repair I needed required 2, 3 and on two occasions 4 times in the shop to resolve the same issues. These weren't even major issues, 4 times in the shop to fix a windshield washer tells me they need to go back to school. In fact the solution actually came from this board. I had to explain it to the techs at Hassel BMW in NY. That's right, I mentioned you by name!

2. Read the Magnuson–Moss Warranty Act. The essence is that use of aftermarket parts does not in itself void a warranty.

3. When I come in to have my car serviced, if I politely request a full key read of services performed, don't tell me its proprietary information
and not available to me. Its my f$%king car so its my information too.

4. Make it 2000% clear to your employess that if you take a customers car for an "extended test drive" or use if they "drive it like they stole it", their asses are gone. forever, from ALL BMW service centers.

5. Read no.1 above over and over, as many times as it takes, until you make this happen.

Oh yeah, have a nice day!


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post #67 of 69 Old 22nd June 2013, 10:51 PM
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I also have to agree to the above...but if there's one thing I learned from what people on this board have experienced...it is to never trust any valet or bmw "specialist" to test drive my car.

There's just been way too many problems of this type when someone else gets behind the wheel.

Tash (Gurtesh)

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post #68 of 69 Old 22nd June 2013, 11:48 PM
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the thought of anyone driving my beast without express permission is making me think the 10 commandments were actually 1 short

11. IF THOU EVEN THINKS OF DRIVING YOUR NEIGHBOURS BEAST THOU SHALT BE STRUCK DOWN MERCILESLLY WITH MULTIPLE LIGHTENING BOLTS TO THE TIP OF THY ROD
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post #69 of 69 Old 23rd June 2013, 02:25 PM
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