Leather wear - covered under warranty?

[ur20v]

Originally Posted by dvdoughboy

Here to report that I got denied at the dealership and I have one of the best SA's around too. He told me that he could get it re-dyed but not replaced. Oh well.

I wouldn't except that answer, its not 'normal' wear and tear its a design fault!! Escolate this and get the BMW area manager involved!

Heres a sugestion that might help, if we all post our worn bolster photos on here and so him this thread

I'm off to take the photo now!

Jay

[ur20v]

Here you are. I have been feeding the leather and trimmed the fluf from the stitching so it doesn't look to bad but what is hard to see in the photo is the black laquered surface has rubbed through. This shouldn't happen on a car thats done 50,000 let alone less than 10,000 miles!!!

Regards

Jay