Active Autowerke may charge for reflashes

SCORPIO · 4th August 2006, 21:17

So, I called Omar today to send my ECU back in for reprogramming after the SZL sensor replacement and programming.

He stated that they are now charging $90 for labor to do the reflash!

While we never specifically talked about a cost/no cost reflash when I bought the programming, I was honest and told him that when he asked, he said to send it in and he would talk to "Carl" about it.

If this is true, this changes everything for me! I told him I was part of the m5board and bought it back in May. He said he had discussions with some customers at that time about providing a no-cost reflash. We didn't have the conversation and told him so.

Just a heads up for AA software owners...I hope they decide to not charge for reflashes, otherwise I will start looking at other options.

Also, I think $90 is very steep - he says it takes an hour to reprogram. Is it really worth $90 to have some tech hook it up to the cable and select the program, come back in a hour and un-hook it?

EBuyuk · 4th August 2006, 21:21

What was the SZL sensor? Because my dealer changed a sensor in my car and reflashed a program but I noticed that my AA ECU was still there because my redline is still at 8500rpm instead of 8250.

Also they had told me that they would flash my car for free. You shouldn't have to pay $90.

Realtycar · 4th August 2006, 22:01

They told EVERYONE free reflashes....if they don't hold to their word...THEN THEIR WORD is NO GOOD from here on out! And that is for products now and years to come....Once word would get out to ALL FORUMS, I doubt they do much business outside of MIAMI. Business wise, they better not charge anything but Shipping.

theob · 4th August 2006, 22:33

When we're talking about DMS FOC reprogramming, some guys were sceptical!...

At least, we paid it (for good indeed), but what we'repromised is what we get every single time, our car needs a BMW re-flash....

To be true, I wouldn't bother even writing for the 90$ you're talking about, because
1) It's indeed a time consuming job that has to be paid (one way or the other...)
2) 90$ for 1,5 hours + commitment of specific hardware to a single car isn't that much for,
3) a car that costs a thousand times more and what you get is a refreshment of its ECU and a good performance upgrade from a reputable tuner.

Maybe you could save your 90 bucks from somewhere else... Gas perhaps?

Blue Thunder · 4th August 2006, 23:44

$90 is very steep for a guy who owns an E60 M5?!?!?!?!

Realtycar · 5th August 2006, 03:06

$90.00..........It's 20% of the total cost paid. Don't promise what you can't keep....thats the point. I remeber when Air at the gas station was free, poor kids on bikes can't even put air in the tires. What is the world coming to?

theob · 5th August 2006, 09:22

There's a saying here in Greece which goes like:

I'm not too rich to buy cheap stuff!

@Blue Thunder: I totally agree with you! 90$ is the cost of a tank refill here in Europe...

Realtycar · 5th August 2006, 18:27

it's not about the money...it's about your word.

M CRISIS · 5th August 2006, 20:21

AA told me they will reflash for free up to a year.

theob · 6th August 2006, 11:26

How much will you pay after this year expires?