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Old 2nd December 2005, 22:15   #1
Wolverine
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Update on the VANOS problem

Just spoke with my SA, and he read me a notice he recieved from BMW. This information applies only to US cars as far as I know.

The new oil lines must be ordered on a case-by-case basis, after a documented failure. The PUMA number and the VIN number of the car must be submitted, and only one oil line will be delivered per VIN number.

Evidently, the new parts are here in the US, and delivery should be overnight. They have a limited stock of these parts, so they are only allowing dealers with a documented failure to order the part. The dealer must follow this procedure to get a part.

My SA also spoke with a technician at BMWNA, and he said they have a "very small failure rate across the country, low single digits."

Reading this Board, it sounds like a much larger problem. At least it appears that BMW is taking the right steps to get parts to people that need them.
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Old 2nd December 2005, 22:51   #2
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Re: Update on the VANOS problem

I think this is completely unacceptable. I am taking delivery of my car in about 1 week and will be driving half-way across country. For me to even have to WORRY about my line going bad in the middle of nowhere, on a $100K car, is ridiculous.

I have tried to convince my dealer to swap out the line prior to delivery with the new part, and thus far, have not received so much as a reply. Am guessing I am going to get stiffed on this.

This is NOT okay for them to only repair the line if one goes bad. This should be an automatic recall for the part # in question and immediate replacement. These are not Chevy Cavaliers we are driving, these are supposed to be BMW's.

Buyers of M5's should NOT have to even think about this issue.

BMW NA: If you read this, please note the above mentioned protocol is not acceptable!!
Quote:
Originally Posted by Wolverine
Just spoke with my SA, and he read me a notice he recieved from BMW. This information applies only to US cars as far as I know.

The new oil lines must be ordered on a case-by-case basis, after a documented failure. The PUMA number and the VIN number of the car must be submitted, and only one oil line will be delivered per VIN number.

Evidently, the new parts are here in the US, and delivery should be overnight. They have a limited stock of these parts, so they are only allowing dealers with a documented failure to order the part. The dealer must follow this procedure to get a part.

My SA also spoke with a technician at BMWNA, and he said they have a "very small failure rate across the country, low single digits."

Reading this Board, it sounds like a much larger problem. At least it appears that BMW is taking the right steps to get parts to people that need them.
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Last edited by Zonacat; 2nd December 2005 at 22:52.
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Old 2nd December 2005, 22:56   #3
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Re: Update on the VANOS problem

Is this gonna be a running production change?
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Old 2nd December 2005, 23:03   #4
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Re: Update on the VANOS problem

Quote:
Originally Posted by Zonacat
I think this is completely unacceptable. I am taking delivery of my car in about 1 week and will be driving half-way across country. For me to even have to WORRY about my line going bad in the middle of nowhere, on a $100K car, is ridiculous.

I have tried to convince my dealer to swap out the line prior to delivery with the new part, and thus far, have not received so much as a reply. Am guessing I am going to get stiffed on this.

This is NOT okay for them to only repair the line if one goes bad. This should be an automatic recall for the part # in question and immediate replacement. These are not Chevy Cavaliers we are driving, these are supposed to be BMW's.

Buyers of M5's should NOT have to even think about this issue.

BMW NA: If you read this, please note the above mentioned protocol is not acceptable!!
There are two problems. First if they don't have enough lines to replace everyone's, then they need to make sure the lines go only to the people who's lines have failed. How would you like to have your car sitting at the dealer waiting for a line replacement, only to hear that they had used all the available lines up on cars not yet delivered?

The second problem is that BMW is saying this is a 'low single digit' rate of occurrence. If this is the only data they have, then I wouldn't expect them to replace every line. If the failure rate is greater, then we need to have some way of figuring this out and communicating it to BMW.
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Old 2nd December 2005, 23:06   #5
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Re: Update on the VANOS problem

Quote:
Originally Posted by Wolverine
There are two problems. First if they don't have enough lines to replace everyone's, then they need to make sure the lines go only to the people who's lines have failed. How would you like to have your car sitting at the dealer waiting for a line replacement, only to hear that they had used all the available lines up on cars not yet delivered?

The second problem is that BMW is saying this is a 'low single digit' rate of occurrence. If this is the only data they have, then I wouldn't expect them to replace every line. If the failure rate is greater, then we need to have some way of figuring this out and communicating it to BMW.
how about filing complaints with http://www-odi.nhtsa.dot.gov/ivoq/
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Old 2nd December 2005, 23:09   #6
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Re: Update on the VANOS problem

Quote:
Originally Posted by Wolverine
There are two problems. First if they don't have enough lines to replace everyone's, then they need to make sure the lines go only to the people who's lines have failed. How would you like to have your car sitting at the dealer waiting for a line replacement, only to hear that they had used all the available lines up on cars not yet delivered?

The second problem is that BMW is saying this is a 'low single digit' rate of occurrence. If this is the only data they have, then I wouldn't expect them to replace every line. If the failure rate is greater, then we need to have some way of figuring this out and communicating it to BMW.
Based on figures from this board, we have 32 confirmed failures out of 1058 Oct/Nov Build/sales which is about 3.2%. Even if we assume double the failures ie 64, still about 7%. Not acceptable to those who have had one or to those of us expecting a new car but i can see BMWNA point even though i do not agree with it
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Old 2nd December 2005, 23:10   #7
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Re: Update on the VANOS problem

It seems to me that 1% failure rate is too much and every effort should be made to manufacture and replace these faulty line As son as possible. How can we as M5 owners make more noise about this issue. Call, write, email your SA NOW!
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Old 2nd December 2005, 23:11   #8
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Re: Update on the VANOS problem

Quote:
Originally Posted by Wolverine
The second problem is that BMW is saying this is a 'low single digit' rate of occurrence. If this is the only data they have, then I wouldn't expect them to replace every line. If the failure rate is greater, then we need to have some way of figuring this out and communicating it to BMW.
To date, it appears that more than one of these oil lines has failed.

BMW: That is one line too many!

It would be wise for BMW to make a running production change in order to "nip this potentially bigger problem in the butt".

Last edited by canysmc; 2nd December 2005 at 23:18.
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Old 2nd December 2005, 23:13   #9
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Re: Update on the VANOS problem

I understand that they can't immediately replace everyone's line due to lack of availability. However, for a consumer who is "on top of things" and has the knowledge of what is going on, I for one, should be able to request the line to be replaced prior to delivery.

Basically, the line should be replaced for anyone who requests it. Most M5 owners out there probably aren't aware of the problem, but that is their problem, not mine. I know about it, and don't want to be stranded in the middle of West Texas.

I thank everyone on this board for the information I have received about this car, and I have taken the time to educate myself on the M5 through this forum. This should be to my benefit, no?

But I still find this unacceptable on a $100K car.

Quote:
Originally Posted by Wolverine
There are two problems. First if they don't have enough lines to replace everyone's, then they need to make sure the lines go only to the people who's lines have failed. How would you like to have your car sitting at the dealer waiting for a line replacement, only to hear that they had used all the available lines up on cars not yet delivered?

The second problem is that BMW is saying this is a 'low single digit' rate of occurrence. If this is the only data they have, then I wouldn't expect them to replace every line. If the failure rate is greater, then we need to have some way of figuring this out and communicating it to BMW.
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Old 2nd December 2005, 23:19   #10
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Re: Update on the VANOS problem

I have called three dealerships parts departments Santa Barbara BMW, Steve Thomas Camarillo BMW and Sam Swope BMW in North Carolina. Only Sam Swope BMW even acknowleged that was a new part number assigned to this vanos oil line. I think information is slowly trickling down to local sevice departments. I'm going to send emails to as many BMW people as I know and see if we can't expidite the fixing of the problem.
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