Contact list won't sync after Android update - BMW M5 Forum and M6 Forums
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post #1 of 12 Old 4th May 2016, 09:36 PM Thread Starter
texsn95
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Angry Contact list won't sync after Android update

I have a Sony Xperia Z3 Compact that was running Lollipop 5.1, and from the beginning, my phone and contacts synced right up. Last week the Marshmallow 6.0 update was pushed to my phone, and my contacts were gone. The phone does sync right up, however the contact list won't load, it's stuck on the "Please wait" screen and never does anything. Any incoming or missed calls aren't listed either. So I have to either try to use voice dial or call from my phone then hit output to bluetooth, which is very annoying. I've tired all combinations of rebooting, refreshing, turning it off and on, pair and repaired and paired again, no change. Has this happened to anyone else? My previous Motorola synced up just fine as well with Android 4.something.
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post #2 of 12 Old 5th May 2016, 04:17 PM Thread Starter
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Software update possibly? How do you check the current version and what version should an 06 have?
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post #3 of 12 Old 5th May 2016, 06:13 PM
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post #4 of 12 Old 5th May 2016, 06:23 PM Thread Starter
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Which phone do you have? Did you have to re-pair it? After googling this seems to be a fairly common problem with various BMW models and phones.
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post #5 of 12 Old 5th May 2016, 06:29 PM
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Galaxy S6 Edge, Android ver. 6.0.1

I can not remember if I had to re-pair it. I do not think so.
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post #6 of 12 Old 5th May 2016, 06:42 PM Thread Starter
texsn95
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Ugh...I just tried a few more things to no avail. Backed up contacts to SD card, disabled WIFI, and restarted phone while it was paired to the car.
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post #7 of 12 Old 5th May 2016, 07:11 PM
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post #8 of 12 Old 5th May 2016, 07:31 PM
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Quote:
Originally Posted by texsn95 View Post
Ugh...I just tried a few more things to no avail. Backed up contacts to SD card, disabled WIFI, and restarted phone while it was paired to the car.
Try to un-pair and delete and then re-pair it all within iDrive.

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post #9 of 12 Old 5th May 2016, 07:40 PM Thread Starter
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post #10 of 12 Old 12th May 2016, 10:22 PM
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