All things warranty (please post all warranty-related questions here) - Page 6 - BMW M5 Forum and M6 Forums
E60 M5 and E61 M5 Touring Discussion 2005- Advertiser's Forum

 24Likes
Reply
 
LinkBack Thread Tools Rate Thread Display Modes
post #51 of 388 Old 5th October 2012, 06:26 AM
hionbusa
Member
 
hionbusa's Avatar
 
Join Date: Jun 2009
Location: SAN DIEGO, CA
Posts: 34
Thanks: 4
Thanked 3 Times in 3 Posts
Quote:
Originally Posted by Five-Alive View Post
Thanks Bruce! Always appreciate your unbiased honesty.

I do plan to go heavy Dinan, so I'm considering canceling my NAC and going with Dinancare. Not 100% yet but getting there.

Seem like their is a lot of "gray" in what Dinan Care covers in their bumper to bumper.

It's no clear to me if they cover

- Smg pump
- The vanos ( paragragh K)
- HUD ( i think fidelity covers this )

What do you think ?

My Ex :
2005 E55amg .
hionbusa is offline  
Sponsored Links
Advertisement
 
post #52 of 388 Old 22nd October 2012, 10:03 PM
horse86
m5board.comoholic (>1000 posts)
 
horse86's Avatar
 
Join Date: Aug 2012
Location: Pittsburgh, PA
Posts: 1,901
Thanks: 57
Thanked 54 Times in 53 Posts
stumped on what kind of warranty to get for my 2008 M5 31k miles.

One dealer has Easy Care...the other dealer has Warranty Solutions. Of course each dealer talks down on the other insurance company. And I can't get clear yes/no if they cover VANOS, SMG pump, clutch, i-dive, HUD, etc. I've done some digging and it seems there are mixed reviews on both companies fulfilling claims. Warranty is pointless if they don't honor.

Anyone has experience and can comment with either Easy Care or Warranty Solutions?? I've tried contacting Bruce twice (i think that's his user name on here) to get warranty info but he has no responded in 2 attempts.

Last edited by horse86; 22nd October 2012 at 10:06 PM.
horse86 is offline  
post #53 of 388 Old 22nd October 2012, 11:13 PM
Bruce M.
Company Representative for Becks Imports LLC
 
Join Date: May 2009
Location: Bucks County, PA
Posts: 418
Thanks: 2
Thanked 42 Times in 31 Posts
How did you send? Sorry, it's been a little crazy. Please re-send if you get a chance.

EasyCare is a good company. Not perfect but none of them are. They tend to be on the expensive side. I'm not a big fan of Warranty Solutions, you'll have issues trying to get dealer claims covered in full.

Neither of them (nor the companies I represent) cover the clutch components. To find out about SMG pump and other items, if it's an exclusionary contract you need to look at the exclusions, or call them and speak to the claims/underwriting department. Get a name of a person you speak with though, and don't talk to customer service, sales, or marketing!

Bruce
Bruce M. is offline  
 
post #54 of 388 Old 23rd October 2012, 05:46 AM
horse86
m5board.comoholic (>1000 posts)
 
horse86's Avatar
 
Join Date: Aug 2012
Location: Pittsburgh, PA
Posts: 1,901
Thanks: 57
Thanked 54 Times in 53 Posts
Quote:
Originally Posted by Bruce M. View Post
How did you send? Sorry, it's been a little crazy. Please re-send if you get a chance.

EasyCare is a good company. Not perfect but none of them are. They tend to be on the expensive side. I'm not a big fan of Warranty Solutions, you'll have issues trying to get dealer claims covered in full.

Neither of them (nor the companies I represent) cover the clutch components. To find out about SMG pump and other items, if it's an exclusionary contract you need to look at the exclusions, or call them and speak to the claims/underwriting department. Get a name of a person you speak with though, and don't talk to customer service, sales, or marketing!

Bruce
Bruce, I sent via PM. So you would go with Easy Care of those 2 mentioned? I'm assuming I can only go with the insurance company that the dealer "works with" right? Is there a better insurance company I can go with and still get covered at my local dealer? If I'm going to bother getting a warranty I NEED to make sure all the high price items are covered...SMG, clutch, VANOS, SMG pump, idrive, HUD, etc. you know the deal by now.

Easy Care has 2 versions. Stated care and premium (not sure the exact name) but the better one is an exclusionary contract. The exclusionary wording is not BMW specific so it does not say SMG, VANOS, etc so it's hard to know for sure if it is covered. Are you saying I need to talk with the claims guy at the actual BMW dealer or I need to talk to someone at Easy Care. How can I trust that if I speak to a rep from Easy Care over the phone and they say "oh yea sure that's all covered"...how can I be guaranteed thats not all b.s and get screwed when the time comes for the repair?

I apologize for all the questions, I have never needed to buy one as all my previous cars were paid in cash and they were domestic so I could fix most of the things myself...so no need for a warranty. This is a bit of uncharted waters for me.

Last edited by horse86; 23rd October 2012 at 05:48 AM.
horse86 is offline  
post #55 of 388 Old 23rd October 2012, 10:57 PM
mau
Junior Member, warming up (<31 posts)
 
Join Date: May 2010
Location: illinois
Posts: 21
Thanks: 5
Thanked 0 Times in 0 Posts
Zurich Warranty Question

Dealership told me my PDC module is bad. Zurich warranty rep says they will not cover the repairs under warranty because of corrosion on the PDC module.
I checked my warranty and couldn't find anything about not covering due to corrosion. I have the most comprehensive warranty that Zurich offers.

Anybody have any experiences with Zurich that relate to this issue?

Thanks
mau is offline  
post #56 of 388 Old 6th November 2012, 08:11 AM
Bruce M.
Company Representative for Becks Imports LLC
 
Join Date: May 2009
Location: Bucks County, PA
Posts: 418
Thanks: 2
Thanked 42 Times in 31 Posts
Horse86, can you email me directly at brucem105@comcast.net?

Mau, if you read the contract closely you will see exclusions due to rust, foreign objects, water penetration, etc. It's in there somewhere, no way will Zurich leave that out.

Bruce
Bruce M. is offline  
post #57 of 388 Old 15th November 2012, 08:20 AM
Dally
Member, Sport: On DSC: On (>100 posts)
 
Join Date: Nov 2012
Location: Toronto, ON
Posts: 124
Thanks: 1
Thanked 1 Time in 1 Post
Quote:
Originally Posted by Bruce M. View Post
Horse86, can you email me directly at brucem105@comcast.net?

Mau, if you read the contract closely you will see exclusions due to rust, foreign objects, water penetration, etc. It's in there somewhere, no way will Zurich leave that out.

Bruce

any ideas about this warranty that BMW Toronto sells called "Coverage one" and apparently they only sell the Ultimate warranty from BMW.

The lady said I could buy the car now and walk away with it type thing, then buy a warranty before it hits 80k kilometers. Its currently at 60k kilometers only. 06 m5 with smg

this is what i was quoted...and I drive it rarely. Go to dinner...movies...pick up groceries etc. Not much at all. I said even, why not just wait till spring to buy it cause I wont drive it much in the winter at all. So instead of the time waste? I dunno ...

USED, CLASS 4, 60-80km
24 months
24/24
24/40
24/60
$50 Disappearing
$3,637
$4,553
$5,698
$100
$2,991
$3,642
$4,454
$200
$2,608
$3,100
$3,715


Hi Rick,

Please find attached price list and information on Coverage One Extended Warranty.Please note if you select the $50 deductible and bring your vehicle to BMW Toronto for servicing, this $50 is waived, essentially acting as a zero deductible.

You can also check the website for coverage one – Ultimate Plan (https://www.coverageone.ca/mic/uwc/jsp/news.jsp)
Ultimate: Maximum coverage! Virtually every mechanical part on your vehicle is covered except for those excluded under the General Provisions section of the agreement. Examples of covered parts include:



  1. ENGINE
  2. TURBOCHARGER/SUPERCHARGER
  3. TRANSMISSION
  4. TRANSFER CASE
  5. DRIVE AXLE
  6. STEERING
  7. BRAKES
  8. AIR CONDITIONER
  9. ELECTRICAL
  10. FUEL DELIVERY
  11. FRONT AND REAR SUSPENSION
  12. COOLING
  13. ENHANCED ELECTRICAL
EXAMPLES OF NON-COVERED PARTS INCLUDE:
Carburetor, battery, shock absorbers, struts, manual transmission clutch assembly; glass, lenses, headlamps, light bulbs, fuses, upholstery, cup holders, paint, bumpers, body sheet metal, etc? Also, maintenance services and parts described in the owner's manual which include, but are not limited to: alignments, adjustments, cleaning, wheel balancing, tune-ups, spark plugs, spark plug wires, glow plugs, hoses (except steering and air conditioning), drive belts, timing belts (if not replaced at manufacturer's recommended maintenance interval), brake pads, brake linings/shoes, etc?
Please see our agreement for details.

As with every level of coverage, included with Ultimate are:
  • RENTAL
  • TRIP INTERRUPTION
  • TIRE ROAD HAZARD
  • TOWING / ROADSERVICE
  • LOST KEY /LOCKOUT

any ideas would be greatly appreciated
Dally is offline  
post #58 of 388 Old 15th November 2012, 08:21 AM
Dally
Member, Sport: On DSC: On (>100 posts)
 
Join Date: Nov 2012
Location: Toronto, ON
Posts: 124
Thanks: 1
Thanked 1 Time in 1 Post
p.s not sure why some of the font is light grey ... on the paper I copied it from its not. Its all black.

Last edited by Dally; 15th November 2012 at 08:22 AM.
Dally is offline  
post #59 of 388 Old 15th November 2012, 04:34 PM
sidemarker
Member, Sport: On DSC: On (>100 posts)
 
Join Date: Oct 2008
Location: TEXAS
Posts: 116
Thanks: 2
Thanked 4 Times in 4 Posts
Quote:
Originally Posted by Dally View Post
p.s not sure why some of the font is light grey ... on the paper I copied it from its not. Its all black.

Your next step would be to call and talk to your SA on how well this company works with the service department to get claims through. Ive learned from the past sometimes even though the finance person or sales person who tries to recommend the warranty don't really know whats goes on in the service department and are only doing it to gain more commission. The rule is get feedback from the service department on how good of a relationship the warranty company has with the dealer, then negotiate the price with the finance person....
sidemarker is offline  
post #60 of 388 Old 15th November 2012, 05:26 PM
Dally
Member, Sport: On DSC: On (>100 posts)
 
Join Date: Nov 2012
Location: Toronto, ON
Posts: 124
Thanks: 1
Thanked 1 Time in 1 Post
Quote:
Originally Posted by sidemarker View Post
Your next step would be to call and talk to your SA on how well this company works with the service department to get claims through. Ive learned from the past sometimes even though the finance person or sales person who tries to recommend the warranty don't really know whats goes on in the service department and are only doing it to gain more commission. The rule is get feedback from the service department on how good of a relationship the warranty company has with the dealer, then negotiate the price with the finance person....

beautiful...will do and I'll reply with my finding when I return
Dally is offline  
Reply

Bookmarks

Tags
e60 , warranty

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the BMW M5 Forum and M6 Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes Rate This Thread
Linear Mode Linear Mode
Rate This Thread:



Similar Threads
Thread Thread Starter Forum Replies Last Post
Experiences with Warranty America aftermarket warranty? exigtis4m5(?) E39 M5 and E52 Z8 Discussion 25 19th October 2011 02:30 AM
Evaluation of Extended Warranty from Warranty America andrewsherman E60 M5 and E61 M5 Touring Discussion 9 23rd September 2007 07:16 AM
CPO Warranty and things missing BWDukeM5 E39 M5 and E52 Z8 Discussion 2 5th February 2007 06:28 AM
Aftermarket extended warranty after BMW warranty expires (US)? boostaddict E39 M5 and E52 Z8 Discussion 7 12th January 2007 01:17 AM
Important: Warranty Gold / National Warranty owners greg E39 M5 and E52 Z8 Discussion 14 17th November 2003 05:06 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome