Quote:
Originally Posted by acs
Im sorry to hear about ur exp with this company, it does not really matter if uve got thousands of happy customers, u can not treat a customer like this SIMPLE  , u have to stand by ur product, i will never deal with this company  , i run my own business and i can honestly say my number one priority is unhappy customers, i rarely get them  but when i do i make sure they problem is resolved ASAP. People will never talk bad about ur company if u can resolve there problem out straight away
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Yes Exactly.... After this Iconz wheel setup I was ordered a new Rennen R10 setup..... "The lips blow also out" At this moment I saw that Iconz and Rennen are the same products. Iconz use Rennen parts at their wheels and I think the whole wheel is Rennen product.
After few months fight with Rennen they send me new ones at warranty and before I send bak the bad ones they PROMISE me to pay the freight cost..... what did you think happen.... No MONEY from them..... I trust at Rennen also.... but never again..... so watch out for Rennen also.
They promise a lot before you order something from them.... and warranty also.... but when something happen you must figth with them few months!!!
SO NO RENNEN OR ICONZ FOR ME ANYMORE!!!!! BAD QUALITY AND BAD AFTER SALE ALSO.
Brian Showroom sold the Rennen wheels to me and he help me out with the Rennen product but the fight was long and big...
Brian Showroom is a good company and you can trust at him