tjav8b

Took my car into dealership this morning for a oil/brake change. I get a call a few hours later (not even from the manager of the dealership) that my car had an "accident" while being test driven. They stated the driver hit a patch of sand and slid into the curb at 20mph. Damage...Wheel cracked, tire blown, front end will need repaint and the strut is cracked open. Immediately called B.S. on the story and it was obvious temp manager knew what really happened when I got there but would not admit it. I asked where it happened and he said a few streets behind the dealership. So, I go check out the area and it didn't take long to find it. Around a turn was 30ft of tire marks (no sand) and not only one but two separate curb impacts and coming to rest in a puddle of strut fluid. Total distance from first curb impact to strut puddle was about 120ft! So, it is obvious what happened, the mechanic was out ragging my car and lost control. Manager on duty actually had the balls to mention the lack of treadwear left on my rear tires as being a possible cause! We are talking a 100 degree day and dry as hell! He had nothing to say as to why the mechanic test drove in M mode (full dynamic off)! No M mode, no accident.

I have already told them to not touch anything and do not order anything until I contact them. I have already documented the crash site with video/pictures. Police told me they could not take a report because BMW had moved the car before I got there.

Anyone been in this type of situation before? Suggestions on how I should proceed?

__________________
07' M5 SILVER/BLACK
RPI/ESS VT2

Pistolero

Wow, sorry to hear that. I would definitely talk to the owner of the dealership to see what they would do to compensate. Not just repairing the car but for your time and lost of resale value as well since the car has now been in an accident. For me, it's never the same, I cannot drive a car that has been damaged as I always think there is something wrong with it. Also, first thing to do is to get them to write down what they did (signed confession whether it's true or not), if they don't come to the table, then it's time to get a lawyer. Again, sorry about the mess.

__________________
2006 E60 M5 Indy Red/Sepang (Sold)
Mods: Eurocharged ECU tune, 10mm H&R Spacers, ADV.1 5.1 Wheels, Charcoal Filter removed, UUC Corsa Exhaust, Valentine 1, 423.6rwhp on Dyno Dynamics
2008 CLK63 Black Series Black/Black (Sold)
2009 Yamaha YZF R6 (Sold)
2010 Land Rover LR4 (Wifey Car) (Sold)

agentZERO

un Fn believeable!

__________________
2002 M5 Carbon Black/Caramel
Delimited, H&R Springs, Hamann-style Front Lip,
V1 Hardwired,
Black/Gray ///M badges and roundels
XM radio, DICE iPod, BMW.Bluetooth
JL Audio speakers/subwoofer/amps
6000k lowbeam HID upgrade
AIB 3.0 White Angel Eyes
Umnitza 8000k HID foglights
other than that stocker than stock...

unfoundhorsepower

Get a top notch lawyer....don't even talk to them, the lawyer will sue for personal grief, and lots of other stuff....you want a NEW CAR...or you will sue for 1/2 million, no less....you will get a brand new car...REMEMBER GET A GOOD LAWYER and the dealer pays for the Lawyer...this is a slam dunk case...write down EVERYTHING wat people say the police say EVERYBODY doucumentation...or you have NO case...Period.

__________________
"The SMG is for stick users who understand the difference"

..........................P.C.T....R.I.P. .....................

See you all at the:
.
Mmmmm meet...in Massachusetts, It was good to see all of you !!

AFC1

+1. You could easily get a new car out of this, or a lot of cash. They were completely irresponsible and you have a lot of good info to hold against them.



afc1

dannboss

What dealership? I am over in Dallas and use Classic BMW, but still want to know. Your best course of action is to speak with the owner as soon as possible before the mechanic or manager have a chance to put together something. Anyway, you have documented it appropriately so use that as leverage and threaten a lawsuit. They are obviously in the wrong and should come around.

anucci

Very sorry to hear this.
This actually happened to my e46 M3 at BMW of Bridgeport in 2003.
As others suggested GET A LAWYER and GET A NEW CAR.
I didn't and I regret it to this day.
When it was time to sell the car, it was worth FAR less because of the damage that had been done.

F'ing a$$holes.

DarrinB

I wouldn't settle for anything less than a FREE 2010 individual M5

__________________
2006 BMW M5 Silver Gray/Black/Aluminum/Full Leather
-Hardwired V1-35% tint-Clear Bra
-cf delete
-RPI Ram Air Kit w/BMC filters
-Dinan Exhaust
-Evolve R Tune
-12.30@116(stock) 12.29@115(w/mods) 1x.xx@??(w/ evolve tune) coming soon






2003 Acura CL Type S Black/Black(traded in for ///M5)
-Aem intake, comptech exhaust/headers, comptech sways, eibach springs, UR crank pulley

Clyde

I would not be surprised if they have already started to repair the damage
Obviously this is not an ethical business, so they will try to eliminate the evidence

tjav8b

Took photos of all damage and told him to do nothing until he hears from me but I know what your saying. He said it would remain on the rack. Not a real smart guy...told me the most expensive repair was just replacing the wheel.