AUTOBAHN BMW Fort Worth ragged my car and wrecked/totaled it on a test drive! [case now closed - after 16 months...] - Page 71 - BMW M5 Forum and M6 Forums

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Old 17th September 2010, 14:26   #701
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Good luck Tommy. Sucks that you have to go without a car in the meantime. I have a feeling it'll all work out good for you in the end. I'm sure there's a bunch of us sayin some prayers for ya! From one mil member to another, I believe you're handling this with professionalism and dignity. Hang in there buddy!
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Old 17th September 2010, 15:16   #702
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Quote:
Originally Posted by tjav8b View Post
As you probably guessed the car has been written off as totaled. There is still no response from the crash dealership and I don't expect there to be one. They never did the right thing from the beginning so why would they now. Really bothers me how someone can not care about destroying your your property and then expect you to be happy with a low ball insurance settlement. There has not been a settlement by the way. I would like to say that BMWNA is extremely unhappy with the crash dealership and have been very supportive. However the extent of their support is not clear at this time. BMWNA has stated to me that they are doing an internal investigation into the accident and this dealerships practices. I will let you know more when I know.

Thank you for all the support!

Tommy
Tommy,

Thanks for keeping us all updated. I am sorry to hear that your car was totalled - but seeing the damage it was probably better than having a car with a rebuilt title or getting the car back with the knowledge that it was totally abused. It is not surprising that the crash dealership wants to wash its hands from this situation - but truth of the matter is that they cannot. I am glad that BMW NA is helping you. Let's hope that you get fair value for the car.

I have to say that you are handling the whole situation with a lot more integrity and professionalism than I would be able to. I hope that everything will work out in your favor.
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Old 17th September 2010, 15:26   #703
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I would say great news that it is totaled and BMW is keeping a watchful eye on the issue.

You will not get your car back which is good.

Quote:
Originally Posted by tjav8b View Post
As you probably guessed the car has been written off as totaled. There is still no response from the crash dealership and I don't expect there to be one. They never did the right thing from the beginning so why would they now. Really bothers me how someone can not care about destroying your your property and then expect you to be happy with a low ball insurance settlement. There has not been a settlement by the way. I would like to say that BMWNA is extremely unhappy with the crash dealership and have been very supportive. However the extent of their support is not clear at this time. BMWNA has stated to me that they are doing an internal investigation into the accident and this dealerships practices. I will let you know more when I know.

Thank you for all the support!

Tommy
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Old 17th September 2010, 15:28   #704
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True. Our Member has STILL NOT told the dealership with is great news -for the dealership- and a possible good resultion on both sides. 310 000+ eyes on this issue.

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Originally Posted by Munich77 View Post
Tommy,

Thanks for keeping us all updated. I am sorry to hear that your car was totalled - but seeing the damage it was probably better than having a car with a rebuilt title or getting the car back with the knowledge that it was totally abused. It is not surprising that the crash dealership wants to wash its hands from this situation - but truth of the matter is that they cannot. I am glad that BMW NA is helping you. Let's hope that you get fair value for the car.

I have to say that you are handling the whole situation with a lot more integrity and professionalism than I would be able to. I hope that everything will work out in your favor.
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Old 17th September 2010, 15:29   #705
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Quote:
Originally Posted by tjav8b View Post
As you probably guessed the car has been written off as totaled. There is still no response from the crash dealership and I don't expect there to be one. They never did the right thing from the beginning so why would they now. Really bothers me how someone can not care about destroying your your property and then expect you to be happy with a low ball insurance settlement. There has not been a settlement by the way. I would like to say that BMWNA is extremely unhappy with the crash dealership and have been very supportive. However the extent of their support is not clear at this time. BMWNA has stated to me that they are doing an internal investigation into the accident and this dealerships practices. I will let you know more when I know.

Thank you for all the support!

Tommy

Thanks for the update,
Im sure you are glad its written off, now the question is whats next for you?
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Old 17th September 2010, 16:52   #706
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Quote:
Originally Posted by tjav8b View Post
As you probably guessed the car has been written off as totaled. There is still no response from the crash dealership and I don't expect there to be one. They never did the right thing from the beginning so why would they now. Really bothers me how someone can not care about destroying your your property and then expect you to be happy with a low ball insurance settlement. There has not been a settlement by the way. I would like to say that BMWNA is extremely unhappy with the crash dealership and have been very supportive. However the extent of their support is not clear at this time. BMWNA has stated to me that they are doing an internal investigation into the accident and this dealerships practices. I will let you know more when I know.

Thank you for all the support!

Tommy

Just remember: The wheel is the most expensive part needed here. Hope you get a NEW car out of this.

So, now that we know the car is gone, when do we get the full report on the crash dealership?
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Old 17th September 2010, 16:57   #707
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Quote:
Originally Posted by tjav8b View Post
As you probably guessed the car has been written off as totaled. There is still no response from the crash dealership and I don't expect there to be one. They never did the right thing from the beginning so why would they now. Really bothers me how someone can not care about destroying your your property and then expect you to be happy with a low ball insurance settlement. There has not been a settlement by the way. I would like to say that BMWNA is extremely unhappy with the crash dealership and have been very supportive. However the extent of their support is not clear at this time. BMWNA has stated to me that they are doing an internal investigation into the accident and this dealerships practices. I will let you know more when I know.

Thank you for all the support!

Tommy
Sorry this mess is not working out for you. Lets hope that BMWNA will step up to the plate. The least I expect of them is to revoke the franchise of the dealership. Don't cave in to the insurance company as they will probably try to out wait you in hopes that you will get tired of this and take their lowball offer.Good luck
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Old 17th September 2010, 17:12   #708
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Glad they totaled the car...at least that is out of the way....IMHO your better off that they did this...
Question: Whose Insurance totaled out the car???...the Crash Dealer???..or did you have your insurance look it over for a determination???
Here's what I believe will be the unfortunate fact...
while the OP's M5 was a very special car to him....in the eyes of the insurance company it is not...
it is not a rare limited production run car.....while from a punitive standpoint I would love to see the crash dealer pony up the cost for a new M5.....realistically however that will be a stretch....more than likely they SHOULD give him the retail value of that car at the time of the crash....AND if they want to be equitable the difference for him to purchase a CPO'd /08 or 09......
Maybe BMW NA will finally step up and do something nice for the OP
Best of Luck
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Old 17th September 2010, 19:29   #709
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Exactly what I was thinking. Best case would be an upgrade to an 08-09 CPO for nothing out of pocket vs. the insurance check (with BMW eating the delta between whatever that is and the newer CPO). Hopefully he can have an options package greater than or equal to his totaled car.
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Old 18th September 2010, 00:04   #710
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Quote:
Originally Posted by tjav8b
As you probably guessed the car has been written off as totaled. There is still no response from the crash dealership and I don't expect there to be one. They never did the right thing from the beginning so why would they now. Really bothers me how someone can not care about destroying your your property and then expect you to be happy with a low ball insurance settlement. There has not been a settlement by the way. I would like to say that BMWNA is extremely unhappy with the crash dealership and have been very supportive. However the extent of their support is not clear at this time. BMWNA has stated to me that they are doing an internal investigation into the accident and this dealerships practices. I will let you know more when I know.

Thank you for all the support!

Tommy


what are you driving in the meantime? is the Crash Dealership giving you a loaner?
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