8th September 2010, 15:47
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#593
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Junior Member, warming up (<31 posts)
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Returning to the boards after a few years away, and I hope the OP gets everything he asks for.
Assuming that the actual truth of the story is how it's been presented--and I have no reason to doubt the OP's veracity, unlike 1bimmerguy or whatever his name was--this dealer screwed up in massive proportions. The initial joy-riding accident was bad enough, and then to compound that error through deceit and total apathy in solving the problem is completely unforgivable.
I don't reside in the D/FW area, but I do travel there for business on a regular basis as my company's headquarters are located in FW. Rest assured that I will inform all of my D/FW-based, BMW-driving coworkers (of which there are many, this being an aerospace company of literally thousands of engineers) of this thread's existence. That way, they can make the decision for themselves regarding whether or not they'll trust this dealership with their service needs and potential future business.
Good luck with the proceedings tjav8b, hope it ends to your satisfaction with a minimum of additional annoyance.
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2002 E39 M5: Jet Black/Black
Last edited by schumachiavelli; 8th September 2010 at 15:49.
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