AUTOBAHN BMW Fort Worth ragged my car and wrecked/totaled it on a test drive! [case now closed - after 16 months...] - Page 53 - BMW M5 Forum and M6 Forums

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E60 M5 and E61 M5 Touring Discussion 2005- Advertiser's Forum

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Old 6th September 2010, 06:44   #521
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+1 on what Thom5 said.
I just didn't want to continue to argue with someone that's obviously in bed with the crash dealership.

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No way...having the offending dealer do any of the repairs, even just the estimate, carries the appearance of conflict of interest. Even if there is no actual fraud involved, it would be impossible to not suspect the dealer of that conflict. Anybody with actual integrity would have stepped back and let another service team take over. The crash dealer definitely should be held responsible for paying for the fix/replacement. But, the crash dealer has already shown that their service department can't be trusted to monitor and discipline its own service personnel. And so cannot be implicitly trusted to handle the work in a professional, transparent way.
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Old 6th September 2010, 06:46   #522
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...It's really quite sad, don't you agree, that in this instant information age in which we live that the saying is true - Perception is Reality, whether it's right or wrong.
That only applies to things that the person does not directly observe. That is, things for which that statement is correct (that perception is reality), are, by their very nature, purely perceptions/impressions. If I can't independently verify something, then I must go on the combined claims of the people involved and otherwise commenting. Their collective gestalt doesn't in any way influence whether something is true in a factual sense. But, the collective thinking of unverified things does indeed make it "true" in a perceptual sense.

That's not anything new with the Internet; that's been true every since the first person embellished a tale of just how big that mammoth was that got away....
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Old 6th September 2010, 06:48   #523
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you might be right on the national coverage, but you never know ....

anyway, my prediction is that the OP will get a brand new car at the end, we have seen this movie before and the finale is always the same
We must have been watching different movies. Since you gave your prediction I'll give mine - the OP's car will be repaired right back to factory specs and be as good as new and he'll keep right on driving it.
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Old 6th September 2010, 07:00   #524
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I have a pretty good sense of how they do business. I don't know the owner, but I do know a fair amount about his ethical and moral stance.

If you do not know the owner, than you do not "know a fair amount about his ethical and moral stance." You may know his business style/tactics.

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Old 6th September 2010, 07:01   #525
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And regardless of whether it's a new car or a fully repaired car, I stand among the many people here who hope the OP is "made whole" after this tragic, unnecessarily incident.
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Old 6th September 2010, 07:03   #526
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We must have been watching different movies. Since you gave your prediction I'll give mine - the OP's car will be repaired right back to factory specs and be as good as new and he'll keep right on driving it.

if a Honda dealer can give the guy a new S2000 car, I am sure a BMW dealer can do it also...Google is your friend

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Old 6th September 2010, 07:05   #527
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Last one I promise, because this is what it boils down to between y'all and me.

You believe every word of what the OP posted. I don't. I see someone who is angry as hell and is fast and loose with his facts. I see someone who is very used to being in charge and giving orders and having them followed. I sense "embellishment" in the story. Kind of like that really big fish that got away. Obviously you don't. Was the OP actually carrying with him something to give him the measurements he gave? If the car had impacted the curb as the OP claims there would still be evidence of that. As most of you know, I drove around the entire area behind the dealership. It's not that big and has very little traffic, because there are no public businesses back there. I looked very carefully at the curbs as I drove to see any sign of the kind of impact described. I could not find any. btw - I did find loose gravel. Something someone might refer to a sand.

(I too have been in the military. I spent four years on active duty in the Army as an enlisted man and then several years in the Reserves as an officer. I'm very familiar with the attitudes and egos officers can have. Notice I said "can have". I'm not in any way saying they all do. I have as much respect for Active Duty service members and veterans than any of you on this board and probably more than some of you.)

You don't believe the OP???? Did you even look at the damage pics or are you blind lol?? That wasn't done by going 30 mph!! Even if it WAS 30 mph the dealer really messed up with how they handled the situation. Even without the OP's statements you can tell the dealer was not doing right when nothing was done right away to fix the situation. They had no right to take it out and rag on it either. To some people their car is more than just a car. A good lawyer could sue for quite a bit more than the damage done. I hope they get everything coming to them, but knowing how our system works I am sure the dealer will not even get a slap on the wrist and the OP will be stuck somehow with some kind of bill and a bad memory of BMW in general. If I was BMW I would give the guy a new M5, charge the dealer for it, reprimand them, and stop this bad publicity. But that is just me thinking with a business mindset.
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Old 6th September 2010, 07:09   #528
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Pardon me, I apologize, PCH, I thought that post had come from you. Entirely my mistake.
it's all good.

now.....can't we just all hold hands!!!!!!
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Old 6th September 2010, 07:09   #529
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And to add to this, to be made whole here does not mean to fix the car as good as new. He didn't have a wrecked car before and shouldn't have to drive a wrecked one now even if it is repaired. I would fight that to the end, even if I had to spend the amount to sue that it cost me for a new car.
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Old 6th September 2010, 07:15   #530
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And to add to this, to be made whole here does not mean to fix the car as good as new. He didn't have a wrecked car before and shouldn't have to drive a wrecked one now even if it is repaired. I would fight that to the end, even if I had to spend the amount to sue that it cost me for a new car.
Being a former rotary fan, I recently found out about a fiasco dealing with Peter Farrell Supercars and one of their "former" customers.
Similar issues with Hennessey. It's definitely not easy doing business, let alone, doing business the right way.

All of this can be googled. I don't need to include any links.
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