ideliver

haha....seems he knows the GM personally

1bimmerguy

Nope. Just someone trying to infuse a little reason into this melee. As you can see from the post below I'm a longtime, well respected member of another BMW forum. And I've called out this dealership over there when they did something that deserved it.

Again, I'm not saying the accident didn't happen. I'm just questioning whether the OP's own behavior may have influenced whatever reaction there was from the dealer.

Amok

Thank goodness you came along to settle us kids down with a little reason here. It has totally worked! Now I see that perhaps the dealer didn't destroy this guy's car and does deserve a pass on this one.

You definitely haven't thrown gasoline onto this fire!

marlow

Just looking at the damage on the pictures, and that clearly is not acceptable and clearly shows reckless behavior. I would even go as far as calling it criminal. I've got a GPS tracker with geo-fencing capabilities in my M5 for just the same reasons.

1 or 2 years ago, the apprentice of a dealership in Denmark took a M6 out and crashed the whole side of it. This was a 2 months old car and you also have to calculate, that whoever bought that car paid somewhere around 200% of VRT on top of the price of the car. So the car costs 3 times as much as anywhere else in the world. Similar behaviour and a shoddy job in fixing it was the result. Took a fair good time to be resolved and had to get taken through the courts.

Also, if the crash dealership would have been reasonable there would have been no need to box the car up and ship it elsewhere. Actually, if the crash dealership was anywhere realistic and customer focused, they'd get an indipendant guy (either from another dealership or BMW NA) out to confirm the quote and that doesn't seem to have happened. When somebody within the dealership violates ones beast, the trust is gone and a lot of care has to be shown by the dealer.

1bimmerguy: I've read your posts over on bimmerfest and here and you are definatly out of line, especially if you haven't even spoken to the GM yet. The OP has kept this thread pretty factual and neutral so far, as what his own responses are (and I've just been through all posts here). Even over on bimmerfest, the responses to your quite aggressive posts are similar: people don't have great experience with the dealer, that is assumed to be the one where this happened. So I suggest you ease off and check your facts first, before making accusations.

Just my 2c and to the OP: as anybody else has suggested, with the behaviour of the dealer, a lawyer is important and a full replacement of all faulty parts are necessary.

__________________
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ashamans

expect this dealership to close for good soon

ideliver

What behaviour would be appropriate and what would be inappropriate?

Because anything short of brandishing a pistol would be appropriate....

LevRecap

JT///M5

This is basically a customer service nightmare and a ***** blow to this dealers reputation. It may take years for them to recover their good name, if ever. Just ask Savage BMW LOL

__________________
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mdyaman

1bimmerguy has made this thread go to 164,867 views...LOL

whoops, i mean 164,979...and counting

__________________
Retired: 2006 e46 ///M3 Silver-Gray SMG (sold)

Current: 2008 e60 DINAN ///M5 Interlagos Blue SMG
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ideliver

Now It Can Be Told - bimmerfest - BMW Forums

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