Member, Sport: On DSC: Off
Join Date: Sep 2009
Location: Westmeath, Ireland
Thanked 30 Times in 26 Posts
Just looking at the damage on the pictures, and that clearly is not acceptable and clearly shows reckless behavior. I would even go as far as calling it criminal. I've got a GPS tracker with geo-fencing capabilities in my M5 for just the same reasons.
1 or 2 years ago, the apprentice of a dealership in Denmark took a M6 out and crashed the whole side of it. This was a 2 months old car and you also have to calculate, that whoever bought that car paid somewhere around 200% of VRT on top of the price of the car. So the car costs 3 times as much as anywhere else in the world. Similar behaviour and a shoddy job in fixing it was the result. Took a fair good time to be resolved and had to get taken through the courts.
Also, if the crash dealership would have been reasonable there would have been no need to box the car up and ship it elsewhere. Actually, if the crash dealership was anywhere realistic and customer focused, they'd get an indipendant guy (either from another dealership or BMW NA) out to confirm the quote and that doesn't seem to have happened. When somebody within the dealership violates ones beast, the trust is gone and a lot of care has to be shown by the dealer.
1bimmerguy: I've read your posts over on bimmerfest and here and you are definatly out of line, especially if you haven't even spoken to the GM yet. The OP has kept this thread pretty factual and neutral so far, as what his own responses are (and I've just been through all posts here). Even over on bimmerfest, the responses to your quite aggressive posts are similar: people don't have great experience with the dealer, that is assumed to be the one where this happened. So I suggest you ease off and check your facts first, before making accusations.
Just my 2c and to the OP: as anybody else has suggested, with the behaviour of the dealer, a lawyer is important and a full replacement of all faulty parts are necessary.
In the garage:
BMW M5 E39 '99, Avus Blue Metallic, 170k+ miles
AC Schnitzer exhaust system, BMW Performance Brakes (Brembo 6-pot) front, E46 M3 rotors/EBC yellow stuff pads rear, facelift upgrades, LED rear lighs
- Upgrades in the pipe: Bluetooth retrofit, 1:3.63 rear differential, ESS Supercharger
VW Multivelle Syncro TDI '99 (Eurovan)
VW LT40 4x4 '93 hightop, VW LT40 4x4 '89 lowtop
Audi 200 Avant Quattro '89
VW Scirocco GT '78