AUTOBAHN BMW Fort Worth ragged my car and wrecked/totaled it on a test drive! [case now closed - after 16 months...] - Page 38 - BMW M5 Forum and M6 Forums
E60 M5 and E61 M5 Touring Discussion 2005- Advertiser's Forum

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post #371 of 1905 Old 3rd September 2010, 01:15 AM
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post #372 of 1905 Old 3rd September 2010, 01:27 AM
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Wow, this is getting pretty widespread coverage. I'm really surprised that the crash dealership hasn't put an end to this.

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post #373 of 1905 Old 3rd September 2010, 04:50 AM
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Originally Posted by SlammedM6 View Post
Tjav8b revelaed their mission statement...no one else.
Perhaps he revealed their mission statement since it was so obviously contradictory to the way that they were treating him without thinking that the members here would take it upon themselves to play Magnum PI and use the statement to pinpoint he dealer? Do you believe that this was some sore of deceptive request from him for people to match up that mission statement with the dealer and release the information despite that he was outwardly stating that he wanted to withhold it? Or do you agree with danboss' characterization of it as an "oh ****" moment. If the later, does his inadvertent slip up give everyone free reign to do as they wish? Not a very forgiving society if that is the case.

Personally, I suspect he posted the statement simply because of the irony it showed. I doubt he was spending too much time contemplating whether that could be used for someone to "out" the dealer.

I guess it really is just a question of one's own moral compass. Other members mentioned earlier in the thread that they could deduce the dealership by process of elimination after recognizing the dealership where the car now sits. They chose to keep their conclusions to themselves. Go figure?

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post #374 of 1905 Old 3rd September 2010, 05:01 AM
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Quote:
Originally Posted by andrewsherman View Post
Perhaps he revealed their mission statement since it was so obviously contradictory to the way that they were treating him without thinking that the members here would take it upon themselves to play Magnum PI and use the statement to pinpoint he dealer? Do you believe that this was some sore of deceptive request from him for people to match up that mission statement with the dealer and release the information despite that he was outwardly stating that he wanted to withhold it? Or do you agree with danboss' characterization of it as an "oh ****" moment. If the later, does his inadvertent slip up give everyone free reign to do as they wish? Not a very forgiving society if that is the case.

Personally, I suspect he posted the statement simply because of the irony it showed. I doubt he was spending too much time contemplating whether that could be used for someone to "out" the dealer.

I guess it really is just a question of one's own moral compass. Other members mentioned earlier in the thread that they could deduce the dealership by process of elimination after recognizing the dealership where the car now sits. They chose to keep their conclusions to themselves. Go figure?
I understand your point Andrew but, unless I missed it, no one actually revealed the name of the dealership and as this is an internet forum and presumably most members are internet savvy, it doesn't take a rocket scientist for most folks to search that mission statement and find the answer. Just as some members have probably deduced who the dealer was before that post and have not said anything, so have members who have found the answer after the post. So now a few more people know more than before. It was just a matter of time.

Let's just drop this and put our support back on the OP.

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post #375 of 1905 Old 3rd September 2010, 05:13 AM
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Originally Posted by M power forever View Post
My dads friend has been in this kind situation the dealership spilled some kind of grease on to his carpet he had a S63 AMG the dealership changed the whole carpet inside the car without telling him and he was pretty pissed off so he took the keys and left it at the dealership and hours later te dealership guys brought the car to him butwhat he did was called the main office of Mercedes located in wasington I think and he went off on them and the dealers brought him a brand new S63 to his house, that's is what you should do and also get a lawyer just what every one says on the top ^ sorry to hear about your car though, hope this helps you .but google Mercedes main headquarters in north American that should give you the help you need to contact them.
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post #376 of 1905 Old 3rd September 2010, 09:33 AM
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Wow this story really blew up, I hope everything works out for the best.

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post #377 of 1905 Old 3rd September 2010, 10:06 AM
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post #378 of 1905 Old 3rd September 2010, 02:05 PM
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A couple thoughts...

1) You need to go directly to the owner of the dealership. 10-1 he does not know the whole story. Any successful businessman would realize this is a big problem for the dealership and treating you this way is going to backfire.

2) Notify BMWNA in writing. This is unacceptable treatment for someone who bought a 100K car. If you have purchased multiple BMWs they will know and hopefully inquire with the dealership.

3) I would demand they fix the car, buy it back from you and give you a deal on a new car.

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post #379 of 1905 Old 3rd September 2010, 02:25 PM
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I really hope this publicity destroys the crash dealership in the end. It's not the accident, but the way the reacted after the accident. If they had their way, they would have made $2500 of superficial repairs and left the owner with a car which is just dangerous to drive, jeapordizing him and potentially his family. The lack of integrity on the part of the dealer is just galling.

BMW NA really should step in here.

Until last year, I had owned 4 BMWs in a row. They are the best performance automobiles. I switched to Lexus, because in my area we also have a horrible BMW dealer and I couldn't take it any more. My BMW dealer never crashed my car, but they also damaged it and tried to cover up, and did many other things wrong. Other manufacturers discipline their dealers. Mazda revoked the license of a canadian dealer because they tried to rip off a poor woman by up-selling her to a car she couldn't afford and then charging well above retail. BMW should take notice for this. It is not enough to provide a luxury car, you have to provide a luxury experience with no hassle.

Last edited by Stealth.Pilot; 3rd September 2010 at 02:26 PM.
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post #380 of 1905 Old 3rd September 2010, 02:35 PM
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Quote:
Originally Posted by andrewsherman View Post
Perhaps he revealed their mission statement since it was so obviously contradictory to the way that they were treating him without thinking that the members here would take it upon themselves to play Magnum PI and use the statement to pinpoint he dealer? Do you believe that this was some sore of deceptive request from him for people to match up that mission statement with the dealer and release the information despite that he was outwardly stating that he wanted to withhold it? Or do you agree with danboss' characterization of it as an "oh ****" moment. If the later, does his inadvertent slip up give everyone free reign to do as they wish? Not a very forgiving society if that is the case.

Personally, I suspect he posted the statement simply because of the irony it showed. I doubt he was spending too much time contemplating whether that could be used for someone to "out" the dealer.

I guess it really is just a question of one's own moral compass. Other members mentioned earlier in the thread that they could deduce the dealership by process of elimination after recognizing the dealership where the car now sits. They chose to keep their conclusions to themselves. Go figure?
I think it was posted out of irony without intent to reveal the dealership. However, once it was realized that he had inadvertently given a major clue, that was the oh **** moment.

Magnum PI.....lol. Seriously?
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