Member, Sport: On DSC: On (>100 posts)
Join Date: Sep 2010
Thanked 15 Times in 9 Posts
I really hope this publicity destroys the crash dealership in the end. It's not the accident, but the way the reacted after the accident. If they had their way, they would have made $2500 of superficial repairs and left the owner with a car which is just dangerous to drive, jeapordizing him and potentially his family. The lack of integrity on the part of the dealer is just galling.
BMW NA really should step in here.
Until last year, I had owned 4 BMWs in a row. They are the best performance automobiles. I switched to Lexus, because in my area we also have a horrible BMW dealer and I couldn't take it any more. My BMW dealer never crashed my car, but they also damaged it and tried to cover up, and did many other things wrong. Other manufacturers discipline their dealers. Mazda revoked the license of a canadian dealer because they tried to rip off a poor woman by up-selling her to a car she couldn't afford and then charging well above retail. BMW should take notice for this. It is not enough to provide a luxury car, you have to provide a luxury experience with no hassle.
Last edited by Stealth.Pilot; 3rd September 2010 at 03:26 PM.