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Old 6th April 2007, 20:51   #1
Emmasis
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Call from dealer this morning [extended maintanence cancelled]

So I bought an '02 CPO M5 on 1-28-07 and I purchased the extended maintenance as it was offered to me. I receive a call this morning (dealer) saying it should have never been offered to me and they will refund me the difference. So I call BMWNA and they say "We are a third party to this and we can't help you, Our hands are tied"

I told him this was a major factor in purchasing this car and he didn't seem to care. He is going to call the dealer and see if they will at least give me a free brake service for the inconvenience.

Is there anything else I can do? Ask for?
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Old 6th April 2007, 20:59   #2
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I dont know if there is any legal recourse, but a refund and free brake pads and rotors ($1500+ easy) doesnt sound like a bad deal to me. Then go find yourself a reputable indie mechanic and forget the dealer even exists.
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Old 6th April 2007, 21:17   #3
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Originally Posted by E55AMG2 View Post
I dont know if there is any legal recourse, but a refund and free brake pads and rotors ($1500+ easy) doesnt sound like a bad deal to me. Then go find yourself a reputable indie mechanic and forget the dealer even exists.
I have an Indie mechanic for when the CPO coverage goes out I just like the idea of the warranty paying for itself once the brakes are done. I have 849 more gallons of gas to go through then it would be time for inspection II.

Thanks for the imput!
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Old 6th April 2007, 21:23   #4
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Quote:
Originally Posted by Emmasis View Post
I have an Indie mechanic for when the CPO coverage goes out I just like the idea of the warranty paying for itself once the brakes are done. I have 849 more gallons of gas to go through then it would be time for inspection II.

Thanks for the imput!

You can save yourself a lot of $ by doing the easy parts of the inspection II yourself. My last one was no more than $650 after tax.
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Old 6th April 2007, 22:48   #5
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Sort of a dumb answer here - but you could tell the dealer you'll give them the car back and they can refund the complete purchase price+tax+fees+etc. Then you can buy it back from them at a new lower price (because it's an older vehicle with more mileage and an additional owner).
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Old 6th April 2007, 22:49   #6
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What are the easy parts?

Quote:
Originally Posted by E55AMG2 View Post
You can save yourself a lot of $ by doing the easy parts of the inspection II yourself. My last one was no more than $650 after tax.
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Old 6th April 2007, 23:15   #7
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What are the easy parts?
air filters and the Micro filters
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Old 7th April 2007, 01:05   #8
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Quote:
Originally Posted by Hawkwind View Post
Sort of a dumb answer here - but you could tell the dealer you'll give them the car back and they can refund the complete purchase price+tax+fees+etc. Then you can buy it back from them at a new lower price (because it's an older vehicle with more mileage and an additional owner).
I like this idea. Tell the dealer to F Themselves. IMO Legally I do not believe they can refund the money and get out of it. This of this as the opposite of a cooling down period. You cannot buy a car and then 2 months later just say, I DON'T WANT IT and I MADE A MISTAKE.

If are you willing to fight this, do not take the money/ check and do not sign anything. I would also take a look at the original paper work.

What is the production date of the car? This will determine when the CPO will end.

Edit:
I believe your purchase agreement will be the legal document that keeps this car CPO'd
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Last edited by gbogh3; 7th April 2007 at 01:06.
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Old 7th April 2007, 01:08   #9
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Quote:
Originally Posted by E55AMG2 View Post
($1500+ easy) .
Thats not what it costs. Obviously, if I was them, I'd be happy to get away that easily.

Just because they **** you in an expensive way doesn't mean that they can **** you again with the same stick when the tides have turned your way IMO.


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Old 7th April 2007, 01:11   #10
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They are not trying to un-cpo it right?

They are saying that they cannot honor the extended maintenance that you bought, right?
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