+1 for customer service. I didn't buy from BSW due to freight issues to Australia, despite this Micah has been very helpful on a number of occasions. Agree, all those who have gone this route have been satisfied with the outcome.
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2002 M5 Carbon Black
Black/Grey leather
Brushed Aluminium trim
AiB 3.0 angel eyes
AiB xenon match fogs
BMW 545 shifter
Dinan rear sway bar
TCD rear sway bar brackets
X5 4.8 thrust arm bushings
Audio - DSP, MBQuart speakers, Alpine LAT sub, ipod 160G Classic/intravee II/KCA 420i
Bimmernav Bluetooth upgrade
phone cradle V3xx modified
Solaris invisi-bulbs
Yokohama Advan sport V103 tyres
MkIV Nav V31 custom splash
removed - rogue SSK, dinan camber plates, koni FSD, umnitza predator ice
I have the 10 speaker and 12" sub (with its own amp) upgrades (from the M-Audio option that came with the new car). BSW upgrade results in superb, clear sound. Bass is never too much; cause you can set-up the amp to your liking and then dial it in from DSP controls in OBC/NAV display. You get what you want, how you want it.
You will like this set-up very much. 'Highly recommend. And yes, customer service is excellent.
Dan
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Dan
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Daily Driver
'02 M5 (Chiaretto Red Metallic w/black napa full heritage leather/wood trim/leather Euro cntr console/BSW speakers and sub) Sig series Dinan S/C'd S3 package/ Dinan S3 clutch-flywheel/Dinan high capacity oil cooler /Dinan forged aluminum wheels/Dinan SSK/Dinan - Brembo BBK/Stg 3 Dinan - JRZ suspension/monoballs/275-35-18 RA 1's all around
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The "Predator"
'02 996TT w/X50 (slate grey metallic w/full natural grey leather, small carbon package, aluminum trim pieces, exterior color painted wheels, etc, etc).
EVOMS Stage 4 (640hp/615tq)
PSS9 w/F&R H&R sways and EVOMS F&R shock tower braces
Sachs clutch and Porsche SSK
Toyo RA-1's 245/18 fronts; 305/18 rears
Have the BSW speaker upgrade. Very happy overall. One word of caution, if you plan to install yourself, don't do it on the weekend. BSW is closed and if you need support you will be forced to wait till Monday (usually with either your doors apart or the back seat out).
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01 M5 LMBs/LMB SSR GT3 Wheels, TC Design Rear Sway Bar Brackets, Dinan Stage 3 Software, V1 Hardwired
BimmerHead, you are right that this is an issue. As we grow, one of our biggest goals is to be able to provide support 7 days a week. Right now it isn't feasible as we are still a small company. In the meantime, we are CONSTANTLY updating our instructions to insure that they are as accurate as possible and near-perfect. We are human and we will find a mistake once in a while, but they are very, very good at this point.
For anyone considering a BSW upgrade, if you intend to install on the weekend, please let me know, and I'll be happy to provide you with my cell phone number in case of an emergency. I can't guarantee that I'll be able to take your call during the weekend, but it just might help!
Most everyone - myself included - who has done one or both is very, very satisfied with BSW products and customer service.
+1. If you're handy and not afraid to pull the back seats out of your car, you can do it yourself. I think I took 3 or 4 hours because I was taking my time and I had the hardest time figuring out how to undo the driver side window controls. In retrospect, it was pretty easy but at the time, I didn't want to snap off the plastic retainer so I was fussing with it a long time.
The subs I did over a few weekends because I wanted to be sure how to run the wires and where to place the amp.
bobsalotto,
I think the speakers are around $400 - $500 and the sub is around $800. Check out their website by clicking on the link at the top of M5board webpage. There's threads out there that talk about the speaker install.
Like the others said, Micah is one class act. I spoke with Jason their installer and he was patient with my newbie questions.
By the way, I just want to note that these days it's not just me that's taking care of you guys -- we have a 7 man team here now, and for the most part I'm now behind the scenes working on making the business better. Blame the good service on the other guys here!
bobsalotto: Here are links to audio upgrades we offer for your BMW:
There's tons of information on both on the site including what they do, how they work, cost, etc. We even have a FAQ on each product where you'll find most of your questions answered -- but if you have any that aren't answered on the site, please let us know!