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Old 6th January 2007, 02:31   #171
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Quote:
Originally Posted by jcrist
Dave is an installer, affording him real world experience supreriority to a REP. God knows, reps generally don't know JACK. Brembo apparently trains better than some other Manufacturers that are sold through sales representation channels. Technically that is, people skills are obviously left to the SR.

To correct, the topic of the thread is Which BBK, not Brembo.
Why would an installer have more "real world experience" than a Rep???

Personaly I would give Dave MUCH more credit than simply being an installer. I am just curious as to why you think that someone in that position deserves more credit that the person who is around the products day in and day out?

I will agree that we here at RaceTechnologies are much better trained than what you would expect from many companies. Thank you for that. Even the women in this building have all installed brake kits and all have had some sort of track time and real world experience with the products. We make it a point that anyone who answers the phone also be capable of answering technical questions, even if their position is simply accounting.
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Old 6th January 2007, 02:48   #172
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Quote:
Originally Posted by BelieveIt
Would you take your Porsche, Ferrari or even your BMW to an independent mechanic??
-Are you serious? Have you EVER been to a BMW Dealership service center? I've started taking my still-in-warranty M5 to BMS ("my" independant shop) for smaller warranty repairs because I'd rather pay out of pocket than risk having my car scratched or dinged or otherwise mishandled by dealership employees. I don't own a Posche, but from what I hear from a few friends who do, Porsche dealerships are even worse.

Quote:
Originally Posted by BelieveIt
If you knew he was skipping a critical step in a repair process because he thought it was unnecessary, would you allow him to continue that job???

-You mean like removing a CDV? (I'll explain that one if you don't get it)

As to using non-OEM repair methods, a good example are the M5 thrust strut bushings. They wear out quickly and crack under heat/loading during track conditions. One remedy for this is to switch to X5 bushings, although it is unclear as to how much longer they last. What we discovered when my M5 was at BMS is that the "correct" factory allignment (for either bushing) is contrary to how it should be alligned to absorb braking forces. So we decided to install the X5 bushings backwards on my car. After three track days and two group drives (a few thousand normal miles) they still look new (no cracks). In the "correct" configuration the bushings would have be cracked after one hard track day.

The moral of this story is that sometimes a very observant and talented tuner can fix problems with or upgrade an OEM design. In my experience, most good tuners/racers know more about the OEM products than the OEM representatives - who sell them, know all the bullet points and catalogue codes, but can't match the hands-on experience of the tuners.
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Old 6th January 2007, 03:09   #173
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Quote:
Originally Posted by BelieveIt
I am just curious as to why you think that someone in that position deserves more credit that the person who is around the products day in and day out? .
I would think the person who actually uses, installs, and services the product would be more knowledgable than the person sitting in a warehouse with the product on the shelf. You don't gain product knowledge by osmosis. Real world experience is tough to beat.
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Old 6th January 2007, 03:25   #174
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Quote:
Originally Posted by mottati
I would think the person who actually uses, installs, and services the product would be more knowledgable than the person sitting in a warehouse with the product on the shelf. You don't gain product knowledge by osmosis. Real world experience is tough to beat.
Mike
Does that qualify them to be able to speak on behalf of the design and development of the product?
Or the engineering and manufacturing processes?
How about making references for competing products in which they are not properly trained or authorized to do so??





Editied to correct spelling***

Last edited by M5fanLurking; 6th January 2007 at 03:27.
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Old 6th January 2007, 03:28   #175
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Quote:
Originally Posted by mottati
I would think the person who actually uses, installs, and services the product would be more knowledgable than the person sitting in a warehouse with the product on the shelf. You don't gain product knowledge by osmosis. Real world experience is tough to beat.
Mike
WOW, He gave us that one. That's how reps think.

NO, your traingn DOES NOT give you what installing product after product, on many different cars, for many years. Tunnel vision from a single products use/installation is what has shaped the thread from your end.

Partyline competitive selling/camparison propaganda "training" is not the same as grease. Granted, poor experiences with a manufacturer, or more common in my business, poor relations/dealings with rep firms can keep you from "sparing the rod" in these situations, obviously some of that has gone on between Dave and you.
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Old 6th January 2007, 03:35   #176
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uh oh, Ip address check
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Old 6th January 2007, 03:44   #177
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Quote:
Originally Posted by M5fanLurking
Does that qualify them to be able to speak on behalf of the design and development of the product?
Or the engineering and manufacturing processes?
-Yes. Not on behalf of the manufacturing company, but they can speak to the design, development, materials, and real-world experience - in some cases with more clarity than someone with less experience pushing the product to, or beyond, it's limits.

Quote:
Originally Posted by M5fanLurking
How about making references for competing products in which they are not properly trained or authorized to do so??
-Duh What they can offer is insight into why they choose to recommend a certain manufacture's product over another's. The "why" is invariably more important than the "what".
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Old 6th January 2007, 03:45   #178
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With all the BBK knowledge flying around here, can you guys tell me which BBK's will fit under stock rims? I'm planning on putting the rear wheels up front like Laidbacknags did, with 3mm spacers. I thought I heard that Stoptech won't fit, and that Brembo will. Is that true, or will Stoptech fit under stock rims? Maybe asked and answered already, but I have to skip a lot of bickering to get the answer.
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Old 6th January 2007, 03:46   #179
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Quote:
Originally Posted by Mark_m5
With all the BBK knowledge flying around here, can you guys tell me which BBK's will fit under stock rims? I'm planning on putting the rear wheels up front like Laidbacknags did, with 3mm spacers. I thought I heard that Stoptech won't fit, and that Brembo will. Is that true, or will Stoptech fit under stock rims? Maybe asked and answered already, but I have to skip a lot of bickering to get the answer.
-I've got StopTechs under mine (I know, I'm running BBS now, but I had them under my stock wheels), but I don't recall which size they are. Dave Z can tell you though.

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Old 6th January 2007, 03:48   #180
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Quote:
Originally Posted by palantirion
-Are you serious? Have you EVER been to a BMW Dealership service center? I've started taking my still-in-warranty M5 to BMS ("my" independant shop) for smaller warranty repairs because I'd rather pay out of pocket than risk having my car scratched or dinged or otherwise mishandled by dealership employees. I don't own a Posche, but from what I hear from a few friends who do, Porsche dealerships are even worse.
.
glad to see its the same the other side of the pond as it is here, i use one indy and thats it, main dealers are awful.
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