Hi All,
I could really use some advise and words of wisdom from some of the other M5 owners out there. I have a 2000 BMW with 37,000 Miles on it. Its my part time daily driver, Its not my track car (E36 M3), Race Car (Radical), its just a fun car I drive on the street. Its been driven agressivelly but fanatically maintained. All Fluids, Filters, etc are changed more frequently than BMW spec. Not a scratch or ding on it. Stock other than some window tint, cup holders, and a TCM CAI Brake Duct setup and some Carbotech brake pads.
I bought the car CPO from Leith in Raleigh 1 owner the car was flawless minus a few stone chips and mild wear on the drivers seat. 19K Miles with brand new pilots and alignment on the car. Service History up to that point was not too bad....
Something in the rear strut assembly was repaired at 1700 Miles for Rear thunking noise (more on that later).
Tranny was replaced at 6K miles due to leak issues with original unit.
Problem with AC Blower (final stage replaced at 18K Miles)
Nothing else of concern to that point....
Once I bought the car other than the slipping clutch which I discovered about 2 days after I bought the car as I drove it hard everything was pretty good for a while... I have been babying the same clutch for 2 years now waiting for a more robust solution to be available. I was and am planning to do ACT or UUC upgrade this month but am going to have my personal mechanic do the clutch and a detailed inspection on the car because I trust him completely and is more cost effective. All this was in the works and then I started having some serious misfire issues and SES's about a month ago.
Up until then additionally the car had been serviced for the following under Warranty.
Replaced exhaust camshaft position sensor (SES, Limp) 21K Miles
Replaced instrument cluster for LED Segment failures (23K Miles)
Replaced right rearview mirror (Stripping Gears) (32K Miles)
Replaced MAF (SES) (32K Miles)
Car would always run great for some miles and then slowly loose power and smoothness and eventually throw a CEC for the many reasons listed above.
A month ago I was driving down at the beach giving it full throttle about 5500 in 2nd and it misfired and lit up the SES. Car was in limp mode. Reset the car and LIMP mode was gone. Drove it conservatively home the next day (Sat). Made appt to bring in for service monday. Drove car maybe 20 miles the next two days... I leave my house monday morning to take the car to dealer and glanced over in my parking spot and there was a 1/2 a quart of oil under the car. Check the M5 and it was 1/2 a quart down. Holy SH&*^, talk about having a heart attack! Got it towed to the dealer...
Dealer replaces VANOS unit under CPO (would have cost $2500+)
Diagnoses Failing SAT Nav (Quote $2700 to replace control unit?, no way, don't use it).
Ask them again to investigate this clunking noise from the rear of the car. this is about the 3rd time I have asked them to investigate this. Its been doing it since about 25K miles. Dealer reports that one of the four tranny mounting bolts is missing or broken. NOT COVERED UNDER CPO. What? $350 to repair. Decided not to do that as we are going to pull the tranny and do the clutch as soon as the engine issues are resolved. Problem is that was another noise not the noise I reported. more later..
I come to pick up the car and test drove it. Threw SES within 2 minutes after warm up completed. Similar condition full throttle 5K+ RPM. LIMP mode. return to dealer within 10 minutes.
Dealer diagnoses and replaced Coil Pack, Wire, and Plug on one cynlinder.
Drive with Service Manager and let him hear the rear clunking noise. Throws SES with 5 minutes and service manager hears noise. My quote to him, sounds like a rear shock tower bushing.
Dealer talks to BMW. Recommendation replace all coil packs, plugs, wires...
Replaced all Coil Packs, Plugs and Wires....
Dealer diagnoses thunking noise as "rear strut bearing". Sounds like what I said? $850 to repair. Not covered under CPO. Suspension is not covered!
Now I am starting to get irritated and frustrated. I love my M5, why is she doing this to me...
Tell him to not repair rear suspension noise. Again defer to my expert independent mechanic.
Pick up car. Took about 1 hour of driving to cause another SES....
Returned to Dealer again. BMW Recommends Crank Shaft Sensor. Sensor is replaced. dealer gets SES during test drive (I had been letting them test drive it all along but it never thew a code for them till now... )
Now BMW is recommending pulling the tranny and the think there is an issue with the flywheel (possibly missing a tooth). Surprise, Surprise this is not covered under CPO and even WORSE They want to charge me $$$ to do the diagnosis.
I talked with service advisor, shop manager, and the service manager in the last day. Also wrote an email to BMW NA asking for help and even talked to rep on the phone. His position good will has to come from the dealers. The dealer him and hawed too and said its outside protocol and he needed to talk to BMW. We'll see what they have to say tommorow...
So my car is stuck at the dealer. There are 4K in repairs not covered by CPO. The car has probably $15K worth of repairs since new and its still broken. I acceppted the clutch sucked along time ago and choose to be patient waiting for a good solution to become available. I understand BMW not wanting to warranty wear and tear items on the car and even the NAV (NAV: The only reason I care about this at all is resale $). But a bolt holding the tranny in place, a rear strut tower something and now they want to charge me to pull the tranny and potentitally replace a flywheel on a street car that has only 37K miles on it. I'm really not sure what to think at this moment. I could really use some advise from folks out there on dealing with BMW and my dealer and getting my beloved car back to me.
Longer term problem is my CPO will run out in April 06 and the car will have maybe 42K miles on it by that point. I know that the VANOS, MAF, and CPS are common failures but at this pace this car could become very expensive to own over the next few years... All I can say is I love this car but my relationship with it and BMW in general are stressed at the moment.
I have loved and had great luck with my 2 E36 M3's and my My M Roadster. My 2002 M3 Convertible had some many issues (not a lemon by the law but pretty sour) that could not be addressed after 7 trips to the dealer for the set of iissues, that I finally sold the car. I was mad at BMW for not getting that car sorted out. I was considering some other marques and drove the M5 and fell in love immediately. Sucker!
All Comments, Suggestions and Flames are welcome. Sorry for the long post but I had to get this off my chest...
Sean Smith