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Old 7th April 2003, 23:05   #1
Alaris
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My dealer rules
This is a follow up to this thread: http://www.bmwm5.com/vbulletin/showt...threadid=28692

When I demonstrated the clutch slip to my service manager, Robert Bath at Tate BMW, he wholeheartedly agreed that a replacement was in order, and that is what I got!

They also replaced the front rims because the paint was flaking, just like they did with the rear rims about 5000 miles ago

New rims and clutch: I love my dealer!!
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Old 8th April 2003, 08:07   #2
Bluewater M5
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Too bad all dealers are not like yours. I had to fight my dealership to replace a rim they damaged. We ended up spliting the cost.
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Old 8th April 2003, 13:14   #3
MIB
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Re: My dealer rules
Quote:
Originally posted by nickdtm
This is a follow up to this thread: http://www.bmwm5.com/vbulletin/showt...threadid=28692

When I demonstrated the clutch slip to my service manager, Robert Bath at Tate BMW, he wholeheartedly agreed that a replacement was in order, and that is what I got!

They also replaced the front rims because the paint was flaking, just like they did with the rear rims about 5000 miles ago

New rims and clutch: I love my dealer!!
Thats great news Nick, but don't be shy in letting everyone know which dealer gave you the great service.
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Old 8th April 2003, 14:56   #4
Teutonaddict
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Errrrr..... "Don't be shy?!"
Quote:
Originally posted by nickdtm
....my service manager, Robert Bath at Tate BMW....
Nick-

I know these kinds of dealers exist, because I used to get that kind of treatment as a matter of practice! It sure is great when they do the right thing, no questions asked!

Glad you got both your clutch replacement and your shadow chrome wheel replacements without a hassle. And thanks for plugging Tate BMW as one of the good ones!

-Dave
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