New clutch No charge! - The Unofficial BMW M5 Messageboard (m5board.com)

jeromeb · 12th January 2001, 01:23

I brought my 2000 M5 (9500 miles) to the dealer because my clutch was starting to spin.
I left the car and they gave me a 323i sport wagon to drive in the meantime.
The day after the dealer called me back telling me the parts were backorder from Germany.
After a week they called me again telling me the car was ready for pick-up!
When I arrived the car was ready on front all nice and detailed. My dealer came to me and gave me the receipt; Brand new Clutch and flywheel at no charge and no questions ask!
I was pleasantly surprised, thank them and left.
This is what I call excellent service.
Jerome. Avus blue 2000 M5

PhilSeastrand · 12th January 2001, 03:26

So, the question is: Did they install the same clutch as before or was there some kind of upgrade?

I can't believe BMW will continue to pay these kinds of warranty expenses without fixing the fundamental problem.

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Phil

01 M5 Silverstone/Silverstone

lokhankin · 12th January 2001, 04:45

Jerome,

Did you purchase your M5 from that dealer?

I wonder if because of a limited production of our car - loaner is a "nice feature" from any BMW dealer or only selling one.

Thanx,

Vas

JPN/Cdn · 12th January 2001, 04:47

The fix IS the Z8 Clutch-- it is being covered and substituted under warranty

Quote:

Originally posted by PhilSeastrand:
So, the question is: Did they install the same clutch as before or was there some kind of upgrade?

I can't believe BMW will continue to pay these kinds of warranty expenses without fixing the fundamental problem.

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JPN/Cdn

kenneth · 12th January 2001, 07:04

According to my dealer, the Z8 clucth is the same as the M5 clutch. They both have the same p/n.

Quote:

Originally posted by JPN/Cdn:
The fix IS the Z8 Clutch-- it is being covered and substituted under warranty

SteveP · 12th January 2001, 15:00

With all due respect to the previous poster, I just had MY clutch replaced. MY dealer said that they CAN'T use the Z8 clutch because the p/n IS different, and BMWNA instructed them to use the same (M5) clutch as the original.

-SteveP

2/00 build Avus Blue/Black exclusive
12K miles.

Parkerfe · 12th January 2001, 16:14

Quote:

Originally posted by SteveP:
With all due respect to the previous poster, I just had MY clutch replaced. MY dealer said that they CAN'T use the Z8 clutch because the p/n IS different, and BMWNA instructed them to use the same (M5) clutch as the original.

-SteveP

2/00 build Avus Blue/Black exclusive
12K miles.

Same here. My clutch was replaced at 10,000 miles and I was told that the Z8 clutch would not fit.

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