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Old 13th February 2012, 01:34   #1
joeywx
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Stoptech Changed the ST-40 BBK Design?

Just tried to order an ST-40 BBK from an online vendor Workconcepts and this is what they tell me:

"Thanks for your ST-40 order. However, we no longer have this kit available. The one's we have listed for a few specific cars are old stock. They are all the older style cast caliper, so that is why the price is low.

StopTech started to make the calipers out of forged aluminum about 10 months ago. They look exactly the same but the material, weight, and strength are different. If you want I can order you the new style forged caliper kit, but those take about 2-3 weeks to be completed by StopTech."



That means pretty much everyone on this board has the old style ST-40s.

Also he says the kits are made to order...like the whopper at BK?

So how much improved can the new style be? Hmmm...need to ask the STOPTECH people. Or may David Zeckhausen can chime in?

Last edited by joeywx; 13th February 2012 at 01:37.
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Old 13th February 2012, 01:37   #2
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Quote:
Originally Posted by joeywx View Post
"That means pretty much everyone on this board has the old style ST-40s."
And that now we have a great bargaining chip for buying them used...
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Old 13th February 2012, 01:52   #3
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The kits are assembled when ordered vs. being on the shelf. I just ordered ST-60 and ST-40 and will be receiving them around the end of this month.
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Old 13th February 2012, 02:08   #4
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Quote:
Originally Posted by joeywx View Post
So how much improved can the new style be? Hmmm...need to ask the STOPTECH people. Or may David Zeckhausen can chime in?
Maybe if you had ordered from longtime board sponsor Dave Z, you wouldn't have to hope Dave would "chime in" to get the most up to date info and product.......
Regards,
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Old 13th February 2012, 03:27   #5
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Quote:
Originally Posted by gsfent View Post
Maybe if you had ordered from longtime board sponsor Dave Z, you wouldn't have to hope Dave would "chime in" to get the most up to date info and product.......
Regards,
Jerry
Well Jerry answer me this-
Regardless of how much you love one vendor, would you pay the premium on a BBK if you found the exact same kit for $400 cheaper at another vendor?

Before I heard about the design change, a Stoptech BBK was a Stoptech BBK; there's no differentiation between what the vendors sell.

As good as a seller Zeckhausen is in customer satisfaction, I'm going to buy the kit at the best price available. Period.
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Old 13th February 2012, 04:12   #6
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Quote:
Originally Posted by joeywx View Post
Well Jerry answer me this-
Regardless of how much you love one vendor, would you pay the premium on a BBK if you found the exact same kit for $400 cheaper at another vendor?

Before I heard about the design change, a Stoptech BBK was a Stoptech BBK; there's no differentiation between what the vendors sell.

As good as a seller Zeckhausen is in customer satisfaction, I'm going to buy the kit at the best price available. Period.
Can't argue with your logic or the protection of your wallet. But I have never seen Dave be off on pricing by that magnitude. I can't remember the last time he was not the cheapest. But if he is not the cheapest, he is usually very close.

My point was that Dave should have been able to tell you why one kit was $400 different than the other if you were ordering from him. And if you are buying the product from a different vendor who is his competitor, why would you expect Dave to step in and give you information? I guess it is fair game to ask the board about its collective knowledge, but not to ask the guy who competes with your chosen vendor to give you information to confirm what his competitor has told you.

All IMHO of course.

Regards,
Jerry

Last edited by gsfent; 13th February 2012 at 04:18.
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Old 13th February 2012, 04:24   #7
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Can't argue with your logic or the protection of your wallet. But I have never seen Dave be off on pricing by that magnitude. I can't remember the last time he was not the cheapest. But if he is not the cheapest, he is usually very close.

My point was that Dave should have been able to tell you why one kit was $400 different than the other if you were ordering from him. And if you are buying the product from a different vendor who is his competitor, why would you expect Dave to step in and give you information? I guess it is fair game to ask the board about its collective knowledge, but not to ask the guy who competes with your chosen vendor to give you information to confirm what his competitor has told you.

All IMHO of course.

Regards,
Jerry

Well I want him to chime in as he is after all, the undisputed brake king on this board. If he verifies this change and Zeckhausen does in fact source the new design then that confirmation can only help his business. If they all sell the same product, why not? Again, no product differentiation.
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Old 13th February 2012, 04:41   #8
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And if you are buying the product from a different vendor who is his competitor, why would you expect Dave to step in and give you information?
+1

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no product differentiation.
Wrong, often times the customer service not the hardware differentiates the product and buying experience, both before before and post sales.
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Old 13th February 2012, 05:32   #9
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+1



Wrong, often times the customer service not the hardware differentiates the product and buying experience, both before before and post sales.
In some certain cases yes but I liken this to buying the same plane ticket seat from travelocity vs orbitz for example where only the price really matters to the consumer. Either case you will likely get the same buying experience.

Whose to say that other vendors can't offer the same customer satisfaction as 1 vendor? I've never dealt with David before but hey if I did maybe that vendor loyalty with him would be worth that premium.

For this product, price is all I have to go by and when the price differential is that great...

Anyways, look I don't want to turn this into a customer service thread...

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Old 13th February 2012, 14:38   #10
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Did you consider the $400 difference to be the difference between heavy cast calipers and the newer style forged setup?



and I think your customer-service question answered itself: Why is it still listed on their site if it isn't available?

Last edited by mattmartindrift; 13th February 2012 at 14:39.
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