Tipping Service Advisors? - The Unofficial BMW M5 Messageboard (m5board.com)

M PHATIC · 5th July 2002, 21:03

I was wondering how many of you tip your service advisor. I really don't know whether or not it's appropriate or expected.

CM5GO · 5th July 2002, 21:27

I dont think its expected.

I actually think they might be prohibited from accepting gratuities.

I could be wrong.

Maybe Matt Moody will chime in on this thread.

2001's X5/Z8 · 5th July 2002, 21:31

I think tipping a service advisor is declasse. However, tipping a service tech would be fine......

Digi · 5th July 2002, 21:38

I tipped my tech once pretty good for his continued good service. I can call him at any time and ask him questions, and feel like he will try his best to take care of me.

I get excellent service from my advisors too, but I wouldn't tip them. You know, you should get excellent service from everyone associated with BMW anyway, so I think tipping is probably a bad idea in general, but I just wanted to show some added appreciation. I don't think they are supposed to accept tips at my dealership.

Diamond Dave · 5th July 2002, 22:31

While I don't let go of cash for my SA and tech, I routinely bring them adult beverages. The SA is a fan of white wine and the Master Tech digs beer from foreign shores. They take great care of me, my family, and my cars. Seems only right that I take care of them in the small way I do.

Regards,

DWP

MarkM5Lauderdale · 5th July 2002, 23:06

I usually treat my SA as part of the family. Give him a nice card with cash for Christmas and any other days that may be special to him. Same with my parts guy (though he has since moved to a better job). I have aways been treated first class by them in return.

DZeckhausen · 5th July 2002, 23:29

Quote:

Originally posted by Diamond Dave
While I don't let go of cash for my SA and tech, I routinely bring them adult beverages. The SA is a fan of white wine and the Master Tech digs beer from foreign shores. They take great care of me, my family, and my cars. Seems only right that I take care of them in the small way I do.

I've had very good luck with this technique on other cars. such as my SHO and my Impala SS. But I've
only got 15,000 miles on my BMW, so I haven't had an opportunity to try this yet on the Beast.
Although a good friend of mine, George Hillman, just became a service advisor at Open Road BMW,
so if he expects to continue to get regular access to my beer fridge, I'm sure I'll get steller service!

TCM · 5th July 2002, 23:42

Dave:

Amazing collection you have there. May I ask which one is your personal favorite?

TheBigGooch · 6th July 2002, 00:15

I gave a large tip to my SA and it is the best thing I have ever done. I did not buy the car there but I get 5 series loaners now, and I have carte blanche with him to drop my car in at any time. The level of service and attention I get from him is unreal now. I stand behind tipping. In fact, its not tipping I believe in, its over tipping. (Todd Wilkenson - My Blue Heaven)

2001's X5/Z8 · 6th July 2002, 00:25

Quote:

Originally posted by TheBigGooch
I gave a large tip to my SA and it is the best thing I have ever done. I did not buy the car there but I get 5 series loaners now, and I have carte blanche with him to drop my car in at any time. The level of service and attention I get from him is unreal now. I stand behind tipping. In fact, its not tipping I believe in, its over tipping. (Todd Wilkenson - My Blue Heaven)

What's arugula??? it's a veg-a-ta-ble.......

Have a nice day....FU!K YOU!!!