Join Date: Apr 2003
Location: Sierra foothills, CA, USA
Thanked 1,720 Times in 1,101 Posts
I do not allow anyone to drive my car off their property. If they need to drive it they call me. BMW dealer, Porsche Dealer, Body Shops, etc. Written on the work order, in big letters.....
Did you know that if the shop wrecks your car YOUR INSURANCE IS LIABLE???
Sorry to hear, they will most likely not own up to it.
Was insurance involved? Get them wrapped into the quality issue/wind noise/etc... they can have one of their inspectors look at it again, keep pressure on the shop...they may even pressure them about the excess mileage/joyriding.
PS who was it? PM if you dont wanna say here...
"Keep things as simple as possible...But no simpler"