Picked my car up from the body shop after some "refinishing" - BMW M5 Forum and M6 Forums
E39 M5 and E52 Z8 Discussion 1998-2003 Advertiser's Forum

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post #1 of 37 Old 17th October 2011, 06:24 PM Thread Starter
m5rosemont83
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Angry Picked my car up from the body shop after some "refinishing"

Had some wind noise coming from the rear door and powehr folding mirror issues so they tell me drop my car off to finish.
Picked up my car and the mirror issue was resolved.
Replaced a seal on the rear door and this helped but there is still some wind noise that needs to be taken care of.

However, THEY COMPLETELY TOASTED MY FREAKIN' CLUTCH!
I was properly pissed when I got in my car and noticed from 2nd through 6th if I try to accelerate at anything other than turtle pace my car will just rev and not go too much faster.
Bastards. Called them and they denied doing anything that would harm my clutch and they "barely" drove it.
Its been driven 24 miles since drop off. Apparently they had to take it to "BMW" which is 4 miles away at most.
Very very pissed about this but luckily I have a new clutch and flywheel laying around in my room that's going in on Thursday.
Don't even want to take it back to fix the wind noise issue as I am pretty pissed.
Not sure what I should do here..
Sue? Way too much work and not worth it plus there's no proof as he can just say it was like that before.
Say eff it and do nothing?
Talk to bureau of automotive repair?
Yelp review?
Run a semi into their building?

2002 Chiaretto Red purchased with 58k 01/2011
02/05/15@ 117,800 miles


Mods:
Valentine 1 hardwire
Muffler delete
Evolve AlphaN
Predator Ice V5 Halo bulbs
E60 SSK
ILLUMINATED ZHP shift knob
Slimm's CF finned diffuser
Slimm's Euro tilt/slide armrest
Slimm's Alcantara shift boot
Slimm's Alcantara full e-brake
Black Cubic trim
BC Racing BR coilovers
Evolve 4-1 Medusa Headers, cats, X pipe
Evolve Cold air intakes

__________________________________________
[SIZE="2"]My car/vehicle history:
1993 BMW 525i (sold)
1997 CBR1100XX Super Blackbird (sold)
1994 Firebird Formula V8(sold)
2002 Jaguar X-type 3.0 Sport manual (sold)
1992 300ZX Twin Turbo (sold)
2002 BMW 530i Sport (sold)
2007 CBR1000RR (RIP)
1988 BMW 325i convertible (sold)
2002 Chevy Camaro Z28 35th anniversary(sold)
1991 300ZX Twin Turbo (sold)
2001 740iL Sport (sold)
2002 BMW M5 Chiaretto
2013 Kawasaki NINJA ZX-10R

Last edited by m5rosemont83; 17th October 2011 at 06:25 PM.
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post #2 of 37 Old 17th October 2011, 06:28 PM
Strike
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Wow that really sucks. Can't the dealer read the DME to see some vehicle info on the past 24 miles showing rpms and wheel speed to prove they were doing clutch dumps?

2002 Jet Black/Imola Red Sport
Dinan Stage I Software
K&N Filters - Brake Ducts
K40 Undetectable
AXXIS ULT pads
Black/White CF Roundels
Body Color Grills
Greyscale ///M Logos
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30% Tint
Intravee II
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post #3 of 37 Old 17th October 2011, 07:19 PM
Beemer Guy
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That does suck. I'd go back and talk to the owner of the shop - try to stay calm - and just point out that someone took it for a joy ride for 24 miles and you'd like for him to pay for a new clutch and pressure plate. If he refuses, feel free to threaten with BBB, lawyers, Google, Yelp, your cousin Guido, etc.

Best of luck.

M

2003 Sterling Gray/Caramel sold, now living in VA
2000 Jet Black/Black sold, it's back in Illinois, where it came from
2003 LMB M5 R.I.P. 01/02/08
2008 Namibia Orange R1200GS (hence the handle "Beemer Guy") also sold

Currently driving an E89
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post #4 of 37 Old 17th October 2011, 07:23 PM
Strike
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Quote:
Originally Posted by Beemer Guy View Post
your cousin Guido, etc.
lol

2002 Jet Black/Imola Red Sport
Dinan Stage I Software
K&N Filters - Brake Ducts
K40 Undetectable
AXXIS ULT pads
Black/White CF Roundels
Body Color Grills
Greyscale ///M Logos
Smoked Tails
30% Tint
Intravee II
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post #5 of 37 Old 17th October 2011, 07:35 PM
Tiauguinho
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And this sort of thing is why I like Intravee II... It stores a log of the trips the car does: highest speed, highest rpm, etc.

2001 BMW E39 M5 Le Mans Blue + Heritage Nappa Black Leather - Van Manen Headers, Stoptech ST-40 BBK. The Garage Queen.

2004 BMW E39 530i Touring M Package Individual Carbon Black + Cinnamon Nappa Leather. Smooth Daily Driver.
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post #6 of 37 Old 17th October 2011, 07:37 PM Thread Starter
m5rosemont83
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Quote:
Originally Posted by Strike View Post
Wow that really sucks. Can't the dealer read the DME to see some vehicle info on the past 24 miles showing rpms and wheel speed to prove they were doing clutch dumps?
Nope. Went to niello bmw sacramento and asked.
Saw a jet black 02 M5 from texas with very dark windows and had texas plates being dropped off for inspection

2002 Chiaretto Red purchased with 58k 01/2011
02/05/15@ 117,800 miles


Mods:
Valentine 1 hardwire
Muffler delete
Evolve AlphaN
Predator Ice V5 Halo bulbs
E60 SSK
ILLUMINATED ZHP shift knob
Slimm's CF finned diffuser
Slimm's Euro tilt/slide armrest
Slimm's Alcantara shift boot
Slimm's Alcantara full e-brake
Black Cubic trim
BC Racing BR coilovers
Evolve 4-1 Medusa Headers, cats, X pipe
Evolve Cold air intakes

__________________________________________
[SIZE="2"]My car/vehicle history:
1993 BMW 525i (sold)
1997 CBR1100XX Super Blackbird (sold)
1994 Firebird Formula V8(sold)
2002 Jaguar X-type 3.0 Sport manual (sold)
1992 300ZX Twin Turbo (sold)
2002 BMW 530i Sport (sold)
2007 CBR1000RR (RIP)
1988 BMW 325i convertible (sold)
2002 Chevy Camaro Z28 35th anniversary(sold)
1991 300ZX Twin Turbo (sold)
2001 740iL Sport (sold)
2002 BMW M5 Chiaretto
2013 Kawasaki NINJA ZX-10R

Last edited by m5rosemont83; 17th October 2011 at 08:24 PM.
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post #7 of 37 Old 17th October 2011, 07:38 PM Thread Starter
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Quote:
Originally Posted by Tiauguinho View Post
And this sort of thing is why I like Intravee II... It stores a log of the trips the car does: highest speed, highest rpm, etc.
You lose the radio though?

2002 Chiaretto Red purchased with 58k 01/2011
02/05/15@ 117,800 miles


Mods:
Valentine 1 hardwire
Muffler delete
Evolve AlphaN
Predator Ice V5 Halo bulbs
E60 SSK
ILLUMINATED ZHP shift knob
Slimm's CF finned diffuser
Slimm's Euro tilt/slide armrest
Slimm's Alcantara shift boot
Slimm's Alcantara full e-brake
Black Cubic trim
BC Racing BR coilovers
Evolve 4-1 Medusa Headers, cats, X pipe
Evolve Cold air intakes

__________________________________________
[SIZE="2"]My car/vehicle history:
1993 BMW 525i (sold)
1997 CBR1100XX Super Blackbird (sold)
1994 Firebird Formula V8(sold)
2002 Jaguar X-type 3.0 Sport manual (sold)
1992 300ZX Twin Turbo (sold)
2002 BMW 530i Sport (sold)
2007 CBR1000RR (RIP)
1988 BMW 325i convertible (sold)
2002 Chevy Camaro Z28 35th anniversary(sold)
1991 300ZX Twin Turbo (sold)
2001 740iL Sport (sold)
2002 BMW M5 Chiaretto
2013 Kawasaki NINJA ZX-10R
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post #8 of 37 Old 17th October 2011, 07:39 PM
ard
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I do not allow anyone to drive my car off their property. If they need to drive it they call me. BMW dealer, Porsche Dealer, Body Shops, etc. Written on the work order, in big letters.....

Did you know that if the shop wrecks your car YOUR INSURANCE IS LIABLE???

Sorry to hear, they will most likely not own up to it.

Was insurance involved? Get them wrapped into the quality issue/wind noise/etc... they can have one of their inspectors look at it again, keep pressure on the shop...they may even pressure them about the excess mileage/joyriding.

A

PS who was it? PM if you dont wanna say here...

"Keep things as simple as possible...But no simpler"
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post #9 of 37 Old 17th October 2011, 07:51 PM
master345
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Small Claims

File a Small Claims suit and keep a dialogue with them. When they receive the small claims notice, they will know you are serious.

The mileage is key. Can you prove they drove the car 24 unnecessary miles? Or did you just guess that. Did they write down the mileage when you brought it in? Did the shop know it had indeed been driven 24 miles? If you can not prove the 24 mile usage, I think you're sunk. But if you can, then a judge will ask the shop why they had driven so far for a little problem.
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post #10 of 37 Old 17th October 2011, 07:54 PM Thread Starter
m5rosemont83
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Someone elses insurance was involved about 3 months ago.
Pretty sure they're out of the picture.

Its JC automotive refinishing in Elk Grove CA.
Its off of Dino dr near waterman.
Guys.. NEVER EVER EVER go there.

2002 Chiaretto Red purchased with 58k 01/2011
02/05/15@ 117,800 miles


Mods:
Valentine 1 hardwire
Muffler delete
Evolve AlphaN
Predator Ice V5 Halo bulbs
E60 SSK
ILLUMINATED ZHP shift knob
Slimm's CF finned diffuser
Slimm's Euro tilt/slide armrest
Slimm's Alcantara shift boot
Slimm's Alcantara full e-brake
Black Cubic trim
BC Racing BR coilovers
Evolve 4-1 Medusa Headers, cats, X pipe
Evolve Cold air intakes

__________________________________________
[SIZE="2"]My car/vehicle history:
1993 BMW 525i (sold)
1997 CBR1100XX Super Blackbird (sold)
1994 Firebird Formula V8(sold)
2002 Jaguar X-type 3.0 Sport manual (sold)
1992 300ZX Twin Turbo (sold)
2002 BMW 530i Sport (sold)
2007 CBR1000RR (RIP)
1988 BMW 325i convertible (sold)
2002 Chevy Camaro Z28 35th anniversary(sold)
1991 300ZX Twin Turbo (sold)
2001 740iL Sport (sold)
2002 BMW M5 Chiaretto
2013 Kawasaki NINJA ZX-10R
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