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Old 27th August 2010, 18:10   #1
M5 Jon
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E39 Navigation Display Repaired - Display Went Black

So the display on my nav went black a while back. Everything works, just the display is not lit up. Not wanting to drop $600 on a new nav display head unit I found an alternate solution. Jimmy Chen in New Jersey will do repairs for a fraction of the cost. Jimmy posts repair services as auctions on eBAY for BMW and Mercedes. I called Jimmy and talked w/him about the problem with my display. He said it could be repaired for $180 and to a mail a check for the amount and the unit to him.

Finding only limited posts/comments about him, and the fact that there is no physical business I was a bit suspicious. I searched a bit more and found some positive comments/threads on the web and decided to go for it. I mailed my display to Jimmy, and about a week half later (I am in California) I got it back.

I plugged it in and it works perfectly. So far so good!

Disclaimer: While my experiences may not reflect what you might experience, I am completely satisfied with his repair and service. I'll keep you posted as to the longevity of the repair.

In case you have this problem, here is his info:
Jimmy Chen
Alpine Electronics Repair
140 Hirshfeld Pl
New Milford, NJ 07646
Phone: 201-312-2317
email: feiyuan89@yahoo.com

Thanks,
Jon
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Old 2nd September 2010, 20:56   #2
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Thank you for this post. My Nav System is on the blink and this just may be the ticket. Much appreciated....
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Old 3rd September 2010, 05:42   #3
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Did your nav system go black as in no light on the screen, or you had light on the screen but no image?
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Old 3rd September 2010, 05:46   #4
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The display screen light (or backlight) went out. The screen was dark, but I could "see" the information on the screen if the sun or a flashlight was shining on it. I hope that makes sense.

Two weeks later and everything is working as new.

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Old 8th September 2010, 00:23   #5
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my Nav screen says, "Please wait...." and that's it. It just sticks there every time I attempt to see the map. Other times (not very often) it just blacks out...I have no idea what is going on....If I just leave it in radio or CD mode it seems fine (unless it's blacked out...)

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Old 8th September 2010, 00:34   #6
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I would call Jimmy and see what he says. You can decide what to do with his information....
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Old 8th September 2010, 00:39   #7
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I just spoke with him. He said he has a test bench for all configurations of BMW nav systems from 1991 to present for all 5 series and 7 series models. He said the problems I'm having are quite common; as evidenced here by the preponderance of nav related posts. He wants me to ship him my GPS nav unit and my monitor and a check for $180. He says he will not charge me if he cannot find anything. Otherwise it'll be fixed for $180. I think I'm going to give him a shot at this.
Interestingly, he also wants the AM/FM tuner box sent to him form beneath the GPS unit. He stated this causes a lot of problems with the 2001-2003 e39s...

Last edited by agreenrhino; 8th September 2010 at 00:51.
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Old 8th September 2010, 00:41   #8
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Of course it is all at your own risk, but I had a successful repair and I have no complaints.

Keep us posted.
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Old 5th March 2011, 17:49   #9
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+1 for Jimmy Chen. Sent him my nav system and FM modulator and he repaired everything as promised for $180. Everything works great again. Thanks M5Jon for the recommendation.
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Old 7th March 2011, 04:54   #10
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Status Update after 7 months....

Just a status update. Everything working perfectly! Just added an Intravee II. It's pretty slick...

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