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18th January 2008, 22:46
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 #1 (permalink)
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Member
Join Date: May 2005
Location: San Jose, CA
Posts: 33
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Thanked 3 Times in 2 Posts
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Update/ Number Disconnected/ Defective Mirrors- No reply From Magna Donnelly
After sending a two Emails starting December 20th to: Dani.Andriacchi@magnadon.com requisting a form to get my defective mirror replaced called Dani’s number,
I leaving a voice mail message and even tried a fax.
Today made one last try at a call to Dani- there was a recorded message on her number (616-786-5115) that stated it was not a working number.
A Google search indicated that Magna Donnelly has a new President as of January 1st, so perhaps they have decided to stop replacing those expensive mirrors when they bubble up.
Does anyone has a working contact number to request a replacement?
Thanx
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The Following User Says Thank You to lednuor For This Useful Post:
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18th January 2008, 22:58
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#2 (permalink)
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Junior Member, warming up (<31 posts)
Join Date: Nov 2007
Location: Charlotte, NC
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Here is anothe contact that worked earlier this week.
The other number I have is for Steve Chenlo (in the warranty department) and it worked earlier this week.
616 786-7495
The last email I sent to Dani Andriacchi was blocked. 
Also here is their mailing address:
3575 128th Ave
Holland, MI 49424
Last edited by dolack; 18th January 2008 at 23:08.
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18th January 2008, 23:23
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#3 (permalink)
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Member, P500 Sport, DSC off (>900)
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Quote:
Originally Posted by dolack
The other number I have is for Steve Chenlo (in the warranty department) and it worked earlier this week.
616 786-7495
The last email I sent to Dani Andriacchi was blocked.
Also here is their mailing address:
3575 128th Ave
Holland, MI 49424 |
Sounds like you guys may have missed the proverbial boat. Anybody know what a new one costs?
__________________
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18th January 2008, 23:59
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#4 (permalink)
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Member
Join Date: May 2005
Location: San Jose, CA
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Quote:
Originally Posted by Blockdoc
Sounds like you guys may have missed the proverbial boat. Anybody know what a new one costs?
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At the San Jose CA dealer I was quoted $485.
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19th January 2008, 02:44
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#5 (permalink)
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Junior Member, warming up (<31 posts)
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Location: Charlotte, NC
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You would be surprise by the expense and effort I will apply to this.
An admittedly defective part has leaked toxic materials inside my car and the rear view mirror is now a potential safety hazard.
I also keep good legal representation on retainer just in case.
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19th January 2008, 03:13
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#6 (permalink)
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Member, P500 Sport, DSC On (>700)
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I'm looking at replacing mine sometime in the near future. Dealer here in Atlanta priced it at $706.....ummm I don't think so. I'll be looking elsewhere.
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19th January 2008, 18:43
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#7 (permalink)
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Member, Sport: Off DSC: On (>50 posts)
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Had the same problem with getting in touch. I sent an email and left a message. No return phone call.
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19th January 2008, 18:47
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#8 (permalink)
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Member, P500 Sport, DSC On (>700)
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Quote:
Originally Posted by AMCBimmer
Had the same problem with getting in touch. I sent an email and left a message. No return phone call.
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Same here, I'm thinking we just missed this opportunity.
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'03 M3 Alpine White/Black - Flooded/R.I.P.
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19th January 2008, 18:58
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#9 (permalink)
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M5 Expert (>4000)
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realistically, how long do you guys think a company has to replace parts that are out of warranty?
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19th January 2008, 19:06
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#10 (permalink)
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m5board.comoholic (>1000 posts)
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Quote:
Originally Posted by dolack
You would be surprise by the expense and effort I will apply to this.
An admittedly defective part has leaked toxic materials inside my car and the rear view mirror is now a potential safety hazard.
I also keep good legal representation on retainer just in case.
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Most of us just got lucky here, Magna Donnelly did us a favor. Your car is out of warranty. What did you expect? You sound like they MUST replace your mirror.
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